酒店回复: Thank you for you recent stay feedback. We appreciate you staying at our hotel and that you had enjoyed breakfast and our rooms. We hope you will stay again when you travel to Tupelo.
4.0分
商务出差
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My stay
My only complaint is breakfast. Everything was fine except no meat or eggs or pancakes etc only cereal, toast, pastries. Not a very hearty or filling breakfast. Everything else was satisfactory.
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酒店回复: Thank you for your recent stay feedback. We appreciate you letting us know how your stay was. We are economic standard hotel therefore we do not serve hot breakfast. On the website it clearly states only cold continental breakfast for this property. We hope that you will give us another opportunity and stay again. Thank you once again for staying.
2.0分
其他
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Was supposed to have ground level floor, but had to walk up a ramp and across the walkway to get to the floor very difficult when handicapped. Room was dirty, no coffee in room, breakfast was the grab and go where it was basically a bowl of cereal and some cinnamon rolls. Not many cars there not many stay there old and outdated would not waste your time on it. Stay somewhere else.
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酒店回复: Thank you for your stay feedback. We sincerely apologize for not meeting your expectation. We had attempted to send you a message via ******* regarding not having ground floor room available and also mention before check in and explained where the room was. We have simple continental breakfast and had other items as well such as yoghurt, fresh fruits and bread apart from cereal and pastries.When you booked it was a standard room and we did not have availability on ground floor.You had mentioned that you had a good stay to the front desk person and we are disappointed that you are writing a negative review when you also mentioned that on return back you will stay again.Thank you for staying.
5.0分
商务出差
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It's definitely a hidden gem. Mrs. Sangeeta is the absolute sweetest and her husband and the one other employee are super nice as well. The only problem I can complain about is that the bathroom light and fan are connected to each other so you can't just turn on one.
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酒店回复: Thank you for your recent stay feedback. We appreciate you letting us know about your stay and thank you for the wonderful compliment for our staffs. We apologize that you had the issue with the Bathroom fixtures, however they were installed that way since the property been build. We hope that you will stay again when you are in Tupelo Area. Thank you once again for staying.
3.0分
商务出差
When I book in the application I said that the breakfast was included I went to breakfast and it was closed.
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酒店回复: Thank you for your recent stay feedback. We appreciate you letting us know about your stay and sincerely apologize that you were unable to enjoy our breakfast selections. We had service from 7 am till 9am. We hope that when you stay again when in Tupelo area and provide you with our wonderful service. Thank you for Staying at our hotel.
3.0分
情侣出游
The hotel is older but my room was very clean. Trash in the parking lot.
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酒店回复: Thank you for your recent stay feedback. We appreciate you letting know about your stay. We have had several days of rain and it is hard to clean during this kind of weather. We are glad that your room and stay was wonderful. We hope that you will stay again. Thank you once again for staying at our hotel.
5.0分
其他
Check in lady was awesome, price was right, clean. Property a bit scary. Dark and wayyy set back. Overall very very good experience
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酒店回复: Thank you for your recent stay feedback. We appreciate you letting us know about your recent stay. It will be our pleasure to have you staying again when you are travelling to Tupelo Area. Thank you again for staying.
5.0分
商务出差
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Believe the positive reviews!! The Sure Stay is a very clean comfortable, affordable place to lay your head and relax. Ample parking and located off the main road far enough to be quiet. The proprietor waited up for us, as we arrived after 1 am, and he made sure all five rooms were as requested. The beds were comfy and the room appointed with a fridge microwave hair dryer etc . In the morning there is a simple complimentary continental breakfast and they have a vending area. We didn’t use it but there is a laundry facility onsite too. Owner operated and it is obvious the couple who own this motel take real pride in being hosts.
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酒店回复: Thank you for your recent stay feedback. We appreciate you letting us know about your stay. Thank you for our team member compliment and we hope to continue with same Brand Standard service for all our guests. It will be our pleasure to have you all stay again when you are in Tupelo Area. Thank you once again for staying.
4.0分
其他
The desk staff was friendly. The room was clean. You could hear a train whistle nearby.
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酒店回复: Thank you for your recent stay feedback. We appreciate you staying at our property. We apologize for the train noise even though it is two miles from us we do hear the horn. We hope that you will stay again when you are in Tupelo Area. Thank you Again for staying.
房间干净，床好睡，柜台小姐亲切还介绍当地必访景点，猫王出生地。早餐比一般住宿点都要好，也有水果。
非常干净安静，早餐很丰盛
My stay
My only complaint is breakfast. Everything was fine except no meat or eggs or pancakes etc only cereal, toast, pastries. Not a very hearty or filling breakfast. Everything else was satisfactory.
Was supposed to have ground level floor, but had to walk up a ramp and across the walkway to get to the floor very difficult when handicapped. Room was dirty, no coffee in room, breakfast was the grab and go where it was basically a bowl of cereal and some cinnamon rolls. Not many cars there not many stay there old and outdated would not waste your time on it. Stay somewhere else.
It's definitely a hidden gem. Mrs. Sangeeta is the absolute sweetest and her husband and the one other employee are super nice as well. The only problem I can complain about is that the bathroom light and fan are connected to each other so you can't just turn on one.
When I book in the application I said that the breakfast was included I went to breakfast and it was closed.
The hotel is older but my room was very clean. Trash in the parking lot.
Check in lady was awesome, price was right, clean. Property a bit scary. Dark and wayyy set back. Overall very very good experience
Believe the positive reviews!! The Sure Stay is a very clean comfortable, affordable place to lay your head and relax. Ample parking and located off the main road far enough to be quiet. The proprietor waited up for us, as we arrived after 1 am, and he made sure all five rooms were as requested. The beds were comfy and the room appointed with a fridge microwave hair dryer etc . In the morning there is a simple complimentary continental breakfast and they have a vending area. We didn’t use it but there is a laundry facility onsite too. Owner operated and it is obvious the couple who own this motel take real pride in being hosts.
The desk staff was friendly. The room was clean. You could hear a train whistle nearby.