酒店回复: Hello Yaneth,Estamos encantados de saber que disfrutaste de la ubicación central del hotel, lo cual facilita el acceso a los restaurantes, tiendas y la playa. Tu experiencia positiva con la conveniencia de la zona es muy valorada. Nos alegra que hayas podido aprovechar al máximo tu estancia en nuestro destino. Gracias por compartir tu opinión y esperamos que consideres volver en el futuro para otra visita.
5.0分
其他
原文
翻译提供方:Google
一切都很好
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酒店回复: Hello CONY,Nos alegra saber que tu estancia fue satisfactoria. Apreciamos tus comentarios positivos y siempre buscamos mejorar la experiencia de nuestros huéspedes. Si tienes algún detalle adicional que deseas compartir sobre tu visita, no dudes en hacerlo. ¡Esperamos que nos visites de nuevo pronto para otra experiencia agradable!
3.0分
其他
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The front desk service for check in was great. Our room was clean, although the pull out couch mattress has seen way better days so my son slept on the actual couch. The king size bed had 4 small pillows, think couch size decorative pillows. The bathroom was the greatest source of funny - the toilet was about the lowest to the ground toilet I have seen since my son was in preschool and the counter top was super low too. But besides that a safe clean place to stay. We had a king suite
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酒店回复: Hello Karen,Thank you for sharing your feedback regarding your recent stay. We’re pleased to hear that you appreciated the front desk service and the cleanliness of your room. We strive to provide a comfortable environment for our guests and your comments about the pull-out couch mattress and bathroom amenities will be valued as we continuously seek to enhance our guest experience. We hope to welcome you again for a more enjoyable stay in the future.
4.0分
商务出差
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It's an older building so don't expect perfection. The breakfast was good, dining room was clean. Bedroom furniture is quite old and worn. The price matches the experience.
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酒店回复: Hello SUSAN,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you enjoyed the breakfast and found the dining room clean. We appreciate your understanding of the property's character, as older buildings often have unique charm alongside their wear. Your comments will be noted as we continue to improve the guest experience. We hope your travels bring you back our way in the future.
5.0分
其他
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Everything excellent with one slight exception. Breakfast menu choices somewhat limited on some days. Very friendly & helpful staff. Rooms clean, very comfortable & attractve.
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酒店回复: Hello Richard,Thank you for your feedback! We’re glad to hear that you enjoyed the cleanliness and comfort of your room, as well as the friendly service from our staff. We appreciate your input regarding the breakfast menu and will take it into consideration as we strive to enhance our guest experience. We hope to welcome you back in the future for another enjoyable stay.
2.0分
情侣出游
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Staff was pretty good. As usual in this price range the breakfast was not to good, the room was roomy enough but not to clean. The clock, office chair, and sink needed repair. T.V. remote was taped together. Over all I would hesitate to stay there again.
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酒店回复: Hello Joel,Thank you for your feedback regarding your recent stay. We appreciate your comments on our staff and will share your observations about the breakfast and room cleanliness with the appropriate team. We're committed to providing our guests with a positive experience and will take your input into consideration for future improvements. We hope you'll give us another chance to better meet your expectations.
3.0分
其他
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Clean and well-kept hotel, terrible beds!
I came to Indiana to see family, but wanted my own space for sleeping and showering. I picked this hotel because the price was WAY more fair compared to others in the area and had decent reviews. I was only here to sleep and shower, so I didn't want to pay more than I needed. Check in was easy and wonderful. The front desk lady was SO KIND and so nice, Linda I think. I got a free upgrade to a 1 bedroom suite. I didn't need it, but it was nice nonetheless.
While the hotel was clean, quiet, and well kept, the reason why I downgraded my rating was that bed was the WORST bed I ever slept on in my entire life. I hurt my back at the airport the day I came in, and I slept two nights on that bed and it made it worse. There was no cushion, so softness, NO support. I didn't sleep for 2 days with trying to get comfortable. The hotel was booked so I couldn't try another room to see if the bed was better. It was like sleeping on a warped plywood board. I brought a family member with me to try it and couldn't believe that's what I slept on for 2 nights.
Due to this, I ended up checking out early after two nights, even though I was booked for 3. I couldn't do it. I stayed on a family members couch, which was 100% more comfortable. Thankfully, the early checkout fee was waived due to the bed.
If you can handle an off bed, FIRM beds, this place will be okay but be warned. I hope those get upgraded. Sadly, I won't be able to stay here again when I come back.
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酒店回复: Hello Brent,Thank you for taking the time to share your experience. We're glad to hear that your check-in process was pleasant and that Linda made a positive impression. We appreciate your feedback regarding the bed, as it helps us understand what our guests value in their comfort. Your insights will be shared with our management team as they consider future improvements. We hope you found a more comfortable arrangement with your family and wish you all the best on your future travels.
5.0分
其他
Very nice and convenient to get to.
Very nice and comfortable! Would definitely stay here again!
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酒店回复: Hello Brenda,We're thrilled to hear that you had a wonderful and comfortable stay with us! Your feedback is greatly appreciated and helps us maintain our high standards. We look forward to welcoming you back for another enjoyable experience in the future. Thank you for choosing our hotel!
比预期的要差
Checkin 的员工出去抽烟了。我当时正坐在长椅上等我丈夫停车。员工出来抽烟,点燃了一根烟,朝我脸上喷了口烟。我说,“你能在另一边的另一个长椅上抽烟吗?我对烟过敏。她说她必须在我旁边抽烟,这样她才能看着前台。房间里没有糖等与咖啡/茶搭配的东西。枕头很小,不够放在特大床上。只有一块肥皂,你怎么能一边按摩浴缸一边在水槽边找不到足够的肥皂呢?我去登记入住处要了另一块肥皂和咖啡糖。她和我争论,以至于我不得不解释我的要求。从二楼到一楼的扶手都很粘。床头柜都有缺口。走进酒店门时有股难闻的气味。房间里的地毯又脏又脏。调光旋钮不见了。收费标准很差。欧陆式早餐不令人满意:肉汁、饼干、麦片和水果......没有鸡蛋!我们不会再住在这里了。
房间里持续不断的滴答声很大,而且没有客房服务。没有提供其他房间。除此之外,房间干净整洁,服务热情友好。客厅、家具、电视等看起来破旧不堪。
太棒了,这里是一切的中心,有美食、商店和海滩。
一切都很好
The front desk service for check in was great. Our room was clean, although the pull out couch mattress has seen way better days so my son slept on the actual couch. The king size bed had 4 small pillows, think couch size decorative pillows. The bathroom was the greatest source of funny - the toilet was about the lowest to the ground toilet I have seen since my son was in preschool and the counter top was super low too. But besides that a safe clean place to stay. We had a king suite
It's an older building so don't expect perfection. The breakfast was good, dining room was clean. Bedroom furniture is quite old and worn. The price matches the experience.
Everything excellent with one slight exception. Breakfast menu choices somewhat limited on some days. Very friendly & helpful staff. Rooms clean, very comfortable & attractve.
Staff was pretty good. As usual in this price range the breakfast was not to good, the room was roomy enough but not to clean. The clock, office chair, and sink needed repair. T.V. remote was taped together. Over all I would hesitate to stay there again.
Clean and well-kept hotel, terrible beds!
I came to Indiana to see family, but wanted my own space for sleeping and showering. I picked this hotel because the price was WAY more fair compared to others in the area and had decent reviews. I was only here to sleep and shower, so I didn't want to pay more than I needed. Check in was easy and wonderful. The front desk lady was SO KIND and so nice, Linda I think. I got a free upgrade to a 1 bedroom suite. I didn't need it, but it was nice nonetheless.
While the hotel was clean, quiet, and well kept, the reason why I downgraded my rating was that bed was the WORST bed I ever slept on in my entire life. I hurt my back at the airport the day I came in, and I slept two nights on that bed and it made it worse. There was no cushion, so softness, NO support. I didn't sleep for 2 days with trying to get comfortable. The hotel was booked so I couldn't try another room to see if the bed was better. It was like sleeping on a warped plywood board. I brought a family member with me to try it and couldn't believe that's what I slept on for 2 nights.
Due to this, I ended up checking out early after two nights, even though I was booked for 3. I couldn't do it. I stayed on a family members couch, which was 100% more comfortable. Thankfully, the early checkout fee was waived due to the bed.
If you can handle an off bed, FIRM beds, this place will be okay but be warned. I hope those get upgraded. Sadly, I won't be able to stay here again when I come back.
Very nice and convenient to get to.
Very nice and comfortable! Would definitely stay here again!