The sliding bathroom door was falling off the hinges and was hard to move. Toilet wasn't flushing. Key card wasn't working properly. The lock/latch on the door was loose and didn't lock properly. I heard arguing all night long from some Guests in the next room, in which disturb my sleep and only probably got about an hours worth of rest. Very disappointed !!!! The $50 deposit for the room still hasn't hit my bank account/ CashApp card. The lady at the front desk told me that the $50 deposit would go into my account a couple hours after I check out which was at 11:00 a.m. this morning December 2nd 2025 and it is now 6:00 p.m 12/2/2025somethingcard
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酒店回复: We sincerely apologize for the issues you experienced during your stay. We are very sorry for the difficulties with the bathroom door, toilet, key card, and door lock, as well as the noise from neighboring guests—this is certainly not the standard we strive to provide.Regarding the $50 deposit, we understand your concern. Please rest assured that our team is looking into this and it should be reflected in your account shortly. We recommend contacting us directly at [hotel phone/email] so we can confirm the transaction and ensure it is resolved promptly.We truly appreciate your feedback, as it helps us address maintenance and service issues immediately. We hope to have the opportunity to restore your trust and provide a much better experience in the future.
5.0分
其他
Clean rooms
Friendly staff
Easy access and secure parking
Wehad such a great time we are coming back next weekend
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酒店回复: Thank you for your wonderful review! We’re thrilled you enjoyed our clean rooms, friendly staff, and secure parking. It’s fantastic to hear you’re already planning to return next weekend—we can’t wait to welcome you back for another great stay!
1.0分
其他
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Not easy to talk to these people. English, please. Carpets are stained. Paint peeling mold in places I can see. But I’m a maintenance guy. Landscaping sucks. People hanging out in the parking lot makes you kinda nervous.
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酒店回复: Thank you for sharing your feedback. We’re very sorry your experience did not meet your expectations. We take your comments about the cleanliness, maintenance, and landscaping seriously and will address these issues with our team immediately.We also apologize if the atmosphere in the parking lot made you feel uncomfortable. Guest safety and comfort are top priorities, and we appreciate your observations.Your feedback helps us improve, and we hope to have the opportunity to provide a much better experience in the future.
酒店离丹佛机场非常近,附近的交通也比较方便,周边有吃饭的地方,酒店的服务人员也非常热情。主要问题是酒店的设施稍微有一些旧,但是整体还好,有免费的咖啡与热水,感觉不错,今后还会选择。
性价比很高
前台接待员很友善,乐于助人。
设施需要维护。
还可以了!
他们向我收取 50 美元的押金,用于预订两天的房间,但之后却从未退还过这笔钱。
非常棒的住宿,我已经去过那里四次了。
The sliding bathroom door was falling off the hinges and was hard to move. Toilet wasn't flushing. Key card wasn't working properly. The lock/latch on the door was loose and didn't lock properly. I heard arguing all night long from some Guests in the next room, in which disturb my sleep and only probably got about an hours worth of rest. Very disappointed !!!! The $50 deposit for the room still hasn't hit my bank account/ CashApp card. The lady at the front desk told me that the $50 deposit would go into my account a couple hours after I check out which was at 11:00 a.m. this morning December 2nd 2025 and it is now 6:00 p.m 12/2/2025somethingcard
Clean rooms
Friendly staff
Easy access and secure parking
Wehad such a great time we are coming back next weekend
Not easy to talk to these people. English, please. Carpets are stained. Paint peeling mold in places I can see. But I’m a maintenance guy. Landscaping sucks. People hanging out in the parking lot makes you kinda nervous.