酒店回复: Dear Cody, We're sorry to hear that you had an unpleasant experience at our hotel. This behavior is unacceptable, and we apologize for any inconvenience or discomfort it may have caused. We have spoken with our staff and are taking steps to ensure that this doesn't happen again.
酒店回复: "We are very pleased to hear that you had a wonderful stay with us."
2.0分
其他
原文
翻译提供方：Google
首先，房间闻起来就像一间老旧的吸烟室。门闩坏了，其中一个垃圾桶也没有清空。
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酒店回复: Dear Edward, We're sorry to hear that your room wasn't cleaned to your satisfaction. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for falling short in this area. We will review our cleaning procedures and take steps to ensure that our rooms meet the highest standards. Your feedback is extremely valuable to us and will assist us in improving our cleaning services."
5.0分
朋友出游
原文
翻译提供方：Google
完美满足我们的需求——干净、安静、舒适。价格合理！如果再来这个地区，还会住在这里。
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酒店回复: "We are very pleased to hear that you had a wonderful stay with us."
5.0分
家庭亲子
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We had an Excellent stay at the Days Inn Colby, KS. Our room was clean, the bed comfortable and our sleep during the night was wonderful and quiet. The family which runs the hotel was accommodating and friendly. The breakfast bar provided many choices. We'll be returning.
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酒店回复: Hello Basil,Thank you for sharing your positive experience! We're delighted to hear that you enjoyed a comfortable stay, with a clean room, accommodating staff, and a variety of breakfast options. Your kind words about our team are greatly appreciated. We look forward to welcoming you back on your next visit to Colby!
2.0分
其他
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Didn’t make the bed or take out the garbage. Poor breakfast. The tv had very poor channel selection, and didn’t work properly. Didn’t replenish coffee in the room.
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酒店回复: Hello Cathy, Thank you for your feedback regarding your recent stay. We take all comments seriously as they help us improve our services. Your concerns about housekeeping, breakfast quality, and in-room amenities will be addressed with the relevant teams. We appreciate your insights and hope you consider staying with us again in the future to experience the improvements made from guest feedback.
1.0分
其他
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I could not even understand the individual at check in. The tv did not work, the coffee maker did not work. When we asked for assistance with the tv, she spoke little English snd could not fix it. The breakfast had watery eggs and half cooked sausage. We are elsewhere. Stay was not worth anything we paid. Very disappointing!!
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酒店回复: Hello Kathy,Thank you for sharing your feedback regarding your recent stay. We apologize for the challenges you encountered during check-in and with the in-room amenities. We appreciate your comments about the breakfast, as guest satisfaction is important to us. Your experience will be shared with the team to enhance future guest interactions and services. We hope you consider staying with us again in the future, as we strive to improve.
4.0分
其他
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The staff was nice and check-in was easy. The room was nice clean and the bed was comfortable. Unfortunately, the hotel seems to be wood construction and we could hear the floor upstairs creaking loudly all evening from the people above us moving around constantly.
The breakfast was sufficient but the room was small and tables were crammed in but people were able to find a place to sit and eat
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酒店回复: Hello Kevin, Thank you for your feedback regarding your recent stay. We're glad to hear you found the staff friendly and enjoyed your comfortable room. We appreciate your comments about the breakfast area and understand how the noise from above could be disruptive. Your insights will help us in our ongoing efforts to enhance our guests' experience. We hope you'll consider staying with us again in the future.
到达时，发现前台服务员和另一位男士赤脚坐在大厅里。他不得不穿上凉鞋才能走到我们面前。没有电梯。由于电梯问题（半月板撕裂无法上下楼梯），不得不从特大床房降级为双人床房。进房间时发现冰箱关了，这对大多数人来说不是问题，但如果你携带胰岛素旅行，那就麻烦大了。浴缸排水口周围有一圈棕色的环。床没有支撑，感觉就像睡在蹦床上的半充气独木舟里。作为戴斯酒店的粉丝，这真是令人失望。再也不会住在这里了。
前台工作人员很棒，对我们女儿非常友善，她独自旅行，因为她的车在科尔比抛锚了……得知她的车无法修理后，她非常心烦意乱，我们为她预订了房间，她办理了入住手续，却不小心把借记卡落在了前台。丹尼尔打电话告诉我一切都很安全，并已将其归还……谢天谢地，他们照顾着她，否则就雪上加霜了。他们还允许她延迟退房。谢谢你，丹尼尔！！
我从迈阿密飞往丹佛的航班延误了 11 个小时，因此我错过了一晚住宿，直到第二天我才到达酒店，当我向管理层告知我的困境后，我的一晚住宿费被退还到我的卡上，我可以睡一整天，而且只从晚上开始收费。所以我会一直住在这家酒店，并会向其他人推荐它，他们为我和我的家人付出了超出常人的努力，我们非常感激🙏。
从 I 70 可以轻松抵达。看起来有购物选择，但我们没有购物。酒店周围很干净。似乎很安全。
首先，房间闻起来就像一间老旧的吸烟室。门闩坏了，其中一个垃圾桶也没有清空。
完美满足我们的需求——干净、安静、舒适。价格合理！如果再来这个地区，还会住在这里。
We had an Excellent stay at the Days Inn Colby, KS. Our room was clean, the bed comfortable and our sleep during the night was wonderful and quiet. The family which runs the hotel was accommodating and friendly. The breakfast bar provided many choices. We'll be returning.
Didn’t make the bed or take out the garbage. Poor breakfast. The tv had very poor channel selection, and didn’t work properly. Didn’t replenish coffee in the room.
I could not even understand the individual at check in. The tv did not work, the coffee maker did not work. When we asked for assistance with the tv, she spoke little English snd could not fix it. The breakfast had watery eggs and half cooked sausage. We are elsewhere. Stay was not worth anything we paid. Very disappointing!!
The staff was nice and check-in was easy. The room was nice clean and the bed was comfortable. Unfortunately, the hotel seems to be wood construction and we could hear the floor upstairs creaking loudly all evening from the people above us moving around constantly.
The breakfast was sufficient but the room was small and tables were crammed in but people were able to find a place to sit and eat