Room was fine- clean enough. Carpet on floor was very old. Entire room smelled strange-not pleasant.
Had to change rooms because sink would not drain. Also no shampoo in room. Not a good experience.
4.0分
家庭亲子
展开
Room was very nice, although, bathtub was not handicap accessible, not enough bars to hold, slippy tub surface when wet, no place to put towel when getting out of tub after shower. Front desk staff seemed preoccupied with other stuff when checking in, couldnt find them when checking out. Breakfast was great.
3.0分
其他
展开
The property needs badly updated & needs attention to detail. The carpets need replaced. When we arrived, the bathroom was dirty & had not been cleaned at all. The only reason we stayed was the beds were ok.
4.0分
情侣出游
Standard hotel breakfast. Hotel definitely could use some sprucing up. A bit worn for my taste.
1.0分
家庭亲子
展开
Specifically reserved a room with a garden tub as we had been on the road for over 8hrs and my wife has back issues. Was not informed prior to or even during check-in that there was a problem. Upon going to the room, discovered that there was a sign on the garden tub stating that it was out of order. Immediately went back to front desk and was informed that there was no other rooms available, I could not get a refund and I would just have to talk to the manager the next day. Contacted ******* customer service and they were informed by the hotel that it would be several days before they could speak to a manager. So I had no choice but to spend the night. The following day I received an email from ******* customer service stating that the hotel refused to refund even a portion of the charges. I was not trying to get a total refund but I should not have been charged for an upgraded garden tub room if the tub was out of order. I travel numerous times a year through this area to visit family (about 25 nights a year). Needless to say I will NOT be staying here ever again!!!
2.0分
家庭亲子
Room smelled like mildew. Had to wait several minutes for someone to come to desk.
1.0分
家庭亲子
展开
First room was dirty, they moved us. In the morning was out of breakfast , even no coffee. The last day we was awaken by water coming through the ceiling at 1130pm. We called the front desk and they hung the phone up on us twice. We were just booked for three nights. Never again.
1.0分
家庭亲子
展开
There was an overwhelming smell of mildew throughout the motel. It was really bad. There were multiple stains on the carpet and patched holes in the walls. The check in lady was very nice and the breakfast wasn't bad!
2.0分
其他
展开
The property need some serious TLC
This property definitely needs some TLC! You can tell they haven’t done much work to this establishment in a very long time. The carpet was both dirty from traffic as well as dirty from needing a simple vacuum very dirty! It smelled old, and like mold. They need to mop and just do an overall freshening up at the lest. This establishment hasn’t received love in a very long time. I hate to leave a bad review or a review that’s not stating everything was perfect, but I rather tell the truth so hopefully the owners will do something about it and I’m sure other guest would appreciate the uplift of the property as well.
1.0分
其他
展开
Comfort Inn hasn’t really recovered from whatever storm damage they had. The floors were moldy, the tubes were stained, it had a musty smell through the whole hotel. Do not recommend to anyone.
Room was fine- clean enough. Carpet on floor was very old. Entire room smelled strange-not pleasant.
Had to change rooms because sink would not drain. Also no shampoo in room. Not a good experience.
Room was very nice, although, bathtub was not handicap accessible, not enough bars to hold, slippy tub surface when wet, no place to put towel when getting out of tub after shower. Front desk staff seemed preoccupied with other stuff when checking in, couldnt find them when checking out. Breakfast was great.
The property needs badly updated & needs attention to detail. The carpets need replaced. When we arrived, the bathroom was dirty & had not been cleaned at all. The only reason we stayed was the beds were ok.
Standard hotel breakfast. Hotel definitely could use some sprucing up. A bit worn for my taste.
Specifically reserved a room with a garden tub as we had been on the road for over 8hrs and my wife has back issues. Was not informed prior to or even during check-in that there was a problem. Upon going to the room, discovered that there was a sign on the garden tub stating that it was out of order. Immediately went back to front desk and was informed that there was no other rooms available, I could not get a refund and I would just have to talk to the manager the next day. Contacted ******* customer service and they were informed by the hotel that it would be several days before they could speak to a manager. So I had no choice but to spend the night. The following day I received an email from ******* customer service stating that the hotel refused to refund even a portion of the charges. I was not trying to get a total refund but I should not have been charged for an upgraded garden tub room if the tub was out of order. I travel numerous times a year through this area to visit family (about 25 nights a year). Needless to say I will NOT be staying here ever again!!!
Room smelled like mildew. Had to wait several minutes for someone to come to desk.
First room was dirty, they moved us. In the morning was out of breakfast , even no coffee. The last day we was awaken by water coming through the ceiling at 1130pm. We called the front desk and they hung the phone up on us twice. We were just booked for three nights. Never again.
There was an overwhelming smell of mildew throughout the motel. It was really bad. There were multiple stains on the carpet and patched holes in the walls. The check in lady was very nice and the breakfast wasn't bad!
The property need some serious TLC
This property definitely needs some TLC! You can tell they haven’t done much work to this establishment in a very long time. The carpet was both dirty from traffic as well as dirty from needing a simple vacuum very dirty! It smelled old, and like mold. They need to mop and just do an overall freshening up at the lest. This establishment hasn’t received love in a very long time. I hate to leave a bad review or a review that’s not stating everything was perfect, but I rather tell the truth so hopefully the owners will do something about it and I’m sure other guest would appreciate the uplift of the property as well.
Comfort Inn hasn’t really recovered from whatever storm damage they had. The floors were moldy, the tubes were stained, it had a musty smell through the whole hotel. Do not recommend to anyone.