酒店回复: Dear Guest,We are disappointed to hear about your perception of our hotel. We strive to provide a welcoming environment for all our guests. Safety and comfort are our top priorities, and we regret if we fell short of meeting your expectations on that day. Your feedback is valuable to us, and we will share it with our team for further review. We hope you had a pleasant stay at the alternate hotel you chose.
酒店回复: Hello Betty, We're delighted to hear you enjoyed the cleanliness of our rooms and the convenient amenities provided. Your loyalty is appreciated, and we look forward to hosting you during your future visits to New Paltz. Thank you for sharing your positive experience with us.
酒店回复: Hello Randall,We are delighted to hear that you find our hotel clean, budget-friendly, and equipped with fast Wi-Fi. Your feedback on our functional amenities and convenient location near restaurants is appreciated. Should you have any further comments or need assistance, please do not hesitate to reach out to us.
3.0分
家庭亲子
原文
翻译提供方：Google
那里的工作人员很友好，停车也很方便。但是房间不干净。
我看到我的房间里有很多灰尘。
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酒店回复: Hello Miho,We appreciate your kind words regarding our staff and convenient parking. We regret to hear about the cleanliness issue you encountered. We have shared your feedback with our housekeeping team to ensure this is addressed moving forward. Thank you for bringing this to our attention.
4.0分
商务出差
原文
翻译提供方：Google
早上八点前没有工作人员，我的卡早上就被停用了，没有人帮助我
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酒店回复: Hello Yves, We apologize for any inconvenience caused by our limited morning staffing. We recommend guests to plan key card needs accordingly and appreciate your understanding.
5.0分
其他
原文
翻译提供方：Google
适合，冷静的主人
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酒店回复: Hello Charles,Thank you for sharing your feedback with us. We appreciate hearing about your experience and are glad to hear you found our owner to be accommodating. If you have any further comments or suggestions, please do not hesitate to reach out to us.
2.0分
其他
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Although this hotel claims to be non-smoking it smells terribly of smoke. My son’s eyes were red and my throat was burning. Do not stay here if you are bothered by smoke. I wouldn’t stay there again if they paid me to.
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酒店回复: Hello Christine,Thank you for sharing your feedback. We understand that the comfort of our guests is paramount, and we're sorry to hear about your experience regarding the smoke smell. Your comments are valuable, and will be forwarded to the appropriate team for their consideration. We continuously strive to improve our guest experience and appreciate your input in helping us achieve that goal.
3.0分
情侣出游
Wow...the choice of paint colors was very odd. Towels were laundered, but dirty looking. Otherwise it was clean enough.
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酒店回复: Hello STEVEN,Thank you for your feedback regarding the decor and the linens during your stay. We appreciate your observations, as they help us understand our guests' perspectives. We strive to maintain a welcoming environment and ensure cleanliness throughout our property. Your comments will be shared with the appropriate team for consideration in future improvements. We hope to have the opportunity to welcome you back for a more enjoyable experience.
5.0分
其他
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Quiet & Clean
The hotel is very clean! The owner was super nice and accommodating. My only complaint was my debit card would not work on the terminal, this caused stress for me and a delay in checking in. I then had to use the ATM in the front to get the cash which cost me an extra $5. Not happy about that
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酒店回复: Hello Jennifer, Thank you for your feedback. We're glad to hear you found the hotel clean and appreciated the owner's hospitality. We understand how stressful payment issues can be, and we appreciate your input regarding the terminal. Your comments help us improve the guest experience. We hope to welcome you back soon for a smoother stay.
4.0分
情侣出游
Budget friendly hotel.
The room was clean enough could use some sprucing up.
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酒店回复: Hello Regina, Thank you for your feedback regarding your recent stay. We're glad to hear you found the room clean, and we appreciate your suggestions for improvement. Your comments will be shared with the appropriate team to help enhance our guest experience in the future. We hope to welcome you back for a stay that exceeds your expectations.
低收入住房。
我们到了这家酒店，一眼就能看出这是低收入住房。购物车被丢弃在门外。住在那里的人都挤在门口抽烟。所有酒店房间的门都要从停车场打开，所以我们真的觉得根本不敢住。这一点应该向所有家庭说明。不明白为什么酒店会说“非常适合孩子”。我甚至无法评价房间，因为我们只付了一晚的钱，到了停车场，就决定不住了，然后又在其他地方预订了酒店。也许住宿会还不错。也许房间还不错。但对我的家人来说，不值得。
有些家具比较旧，但房间总是很干净。我的房间很宽敞，配有一台Keurig咖啡机、一台不错的电视、一台新的微波炉和冰箱。酒店布局很方便，公共区域和停车场光线充足，而且有摄像头。房间附近有自动售货机和制冰机。我打算以后每次来纽帕尔茨都住这里。
非常简朴，但物有所值。
我第五次在该地区出差入住。干净，价格便宜。无线网络很快。房子虽然有点老旧，但功能齐全。空调和暖气都很好。他们有几台自动售货机。距离餐厅有2英里的车程。
那里的工作人员很友好，停车也很方便。但是房间不干净。
我看到我的房间里有很多灰尘。
早上八点前没有工作人员，我的卡早上就被停用了，没有人帮助我
适合，冷静的主人
Although this hotel claims to be non-smoking it smells terribly of smoke. My son’s eyes were red and my throat was burning. Do not stay here if you are bothered by smoke. I wouldn’t stay there again if they paid me to.
Wow...the choice of paint colors was very odd. Towels were laundered, but dirty looking. Otherwise it was clean enough.
Quiet & Clean
The hotel is very clean! The owner was super nice and accommodating. My only complaint was my debit card would not work on the terminal, this caused stress for me and a delay in checking in. I then had to use the ATM in the front to get the cash which cost me an extra $5. Not happy about that
Budget friendly hotel.
The room was clean enough could use some sprucing up.