酒店回复: Thank you for this feedback. I am very sorry that we were unable to have breakfast out during your stay. I hope that you will allow us the opportunity to better serve you in the future.
酒店回复: Muito obrigado pelo seu feedback maravilhoso! Ficamos felizes em saber que você gostou da sua estadia, mesmo que tenha sido breve. É ótimo saber que você achou nosso hotel confortável e limpo, e que nosso café da manhã e localização atenderam às suas expectativas. Temos orgulho de oferecer um serviço excepcional, por isso é fantástico saber que isso teve um impacto positivo na sua experiência. Esperamos recebê-lo novamente em breve para uma estadia agradável!
酒店回复: Debbie, thank you for sharing your experience with us! We're glad to hear that you enjoyed your stay over Thanksgiving and appreciated the cleanliness of our facility. It’s great to know that you found your room comfortable and updated, although we understand a fan would enhance your experience even further. Your feedback is invaluable as we strive to improve our services. We hope to welcome you back soon for another enjoyable stay!
酒店回复: Thank you so much for your fantastic feedback! We're thrilled to hear that you had a wonderful stay and found your room spacious and comfortable. It's great to know that our location and amenities contributed to your positive experience. We can't wait to welcome you back for another visit—please let us know if there's anything we can do to make your next stay even better! Safe travels!
酒店回复: Thank you for the positive feedback regarding your recent stay at Super 8 Kokomo. We are pleased to hear that you and your family had a very pleasant experience, finding the staff to be friendly and helpful, and the rooms clean and comfortable. It is wonderful to know that the housekeeping team's hard work was appreciated. We appreciate you taking the time to share your review and recommendation, and we look forward to welcoming you back the next time you visit Kokomo. Your satisfaction is our top priority, and we are grateful for the opportunity to have hosted your family.
酒店回复: Thank you for taking the time to provide your feedback regarding your recent stay at the Super 8 by Wyndham Kokomo. I regret to hear that your experience did not meet your expectations.The issues you described with the hot water, small breakfast area, and poor waffle batter quality are certainly concerning. As the manager, I will ensure these matters are addressed promptly to improve the overall guest experience. Additionally, the parking lot conditions you noted will be reviewed, and necessary repairs will be scheduled.Please accept my sincere apologies for the inconveniences you encountered. I hope you will consider giving us another opportunity to provide you with a more satisfactory stay in the future. If there is anything else I can assist with, please do not hesitate to reach out.
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商务出差
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翻译提供方:Google
大楼有点旧
对于支付的价格来说,住宿条件并没有我想象的那么好。
只是酒店旧了,并不是人服务不好。
淋浴坏了所以无法修好而且水压太弱。
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酒店回复: 귀하가 지불한 가격에 비해 숙소 상태가 귀하의 기대에 미치지 못하는 것에 대해 실망하신 점을 이해합니다. 샤워기가 고장나고 수압이 약한 등의 시설이 기대했던 수준에 미치지 못할 때 실망감을 느끼는 것은 이해할 만합니다. 시간을 내어 진지한 피드백을 제공해 주셔서 감사합니다. 이는 우리가 제공하는 숙박 시설의 품질과 가치를 향상시키는 데 도움이 될 것입니다. 귀하의 숙박을 더욱 편안하게 하기 위해 우리가 할 수 있는 다른 일이 있으면 알려주시기 바랍니다. 우리는 귀하의 비즈니스를 소중히 여기며 귀하가 긍정적인 경험을 하시길 바랍니다.
酒店回复: We appreciate you taking the time to share your feedback about your recent hotel stay. It sounds like you experienced some significant disruptions that prevented you from getting the restful night's sleep you were expecting. As a guest, that must have been quite frustrating and unsettling. Please know that we take reports of noisy or disruptive behavior very seriously, as providing a peaceful environment is a core part of our commitment to our guests. We will be sure to look into this incident further and address it appropriately. In the meantime, we hope you will give us another opportunity to deliver the quality stay you deserve on a future visit.
位置还不错,但房间里有股霉味。工作人员都很友好。酒店旁边有家餐厅,晚上吃饭挺方便的。
酒店位置很好,就在一家Cracker Barrel餐厅后面,走一小段路就能到加油站。另外,酒店还有一个能正常使用的室内泳池。大楼后面有一块草坪区域,方便吸烟者和带宠物的人使用。我晚上散步了几次,发现这片区域晚上相当宁静。由于我住的是无障碍客房,卫生间非常大,配有辅助座椅,浴缸也出奇地深,这对我这样个子高的人来说很难得。房间离大堂也很近。主要的缺点是房间之前可能受过潮,所以有股比较明显的霉味,地毯也是湿的。此外,地毯需要清洗了,因为我在上面走了一会儿,脚就变得很脏。
不含早餐!
我们对这家酒店很满意,可能会再来。不幸的是,就在入住前,我们接到电话说早餐已经不供应了。我们没吃早餐,但最后还是去了一家餐厅,这是一笔意料之外的开支。除此之外,一切都很棒。
虽然入住时间很短,但感觉很棒。酒店不算新,但舒适干净。早餐不错,位置也很好,从入住到入住,服务都非常棒。
制冰机正常工作!
感恩节期间我们住了 3 晚,所以感恩节当天没有客房清洁服务,很高兴看到他们取消了这项服务。我确实意识到这是公司为了省钱的想法。我看到的任何地方都非常干净。我们的房间几乎是翻新过的,但可以使用风扇。这是一个漂亮、干净、舒适的房间。
很棒的住宿
我们住得很愉快。房间很大,特大床很大很舒服。非常干净,浴室也很好。我们肯定会再次入住这里,因为价格很实惠。该地区也位于许多便利设施的中心。
工作人员非常友好,房间也非常漂亮!
我们从外州来这里参加家庭聚会,不知道该选哪家酒店,但我很高兴我们选择了速 8 酒店,住了两晚,我们住得很愉快!每个人都非常友好和乐于助人!我们的房间很干净,一切都运转正常。床很舒服。特别要表扬勤奋的管家!如果您住在这里,请给他们留下小费!我们每次再来科科莫时都会回来!强烈推荐!
去洗澡的时候没有热水。最多也就是有点冷。早餐/用餐区太小了,没人能在那里活动。华夫饼的面糊太稀了,根本做不成像样的华夫饼,基本上就是空气。停车场到处都是坑坑洼洼
大楼有点旧
对于支付的价格来说,住宿条件并没有我想象的那么好。
只是酒店旧了,并不是人服务不好。
淋浴坏了所以无法修好而且水压太弱。
老板在店内举办了一场派对,非常吵闹,年轻人在走廊里跑来跑去,我根本睡不着觉。整晚都在大声争吵,外面有 40 多人在聚会。