酒店回复: Dear Guest,We are absolutely delighted to receive your fantastic feedback. Each day, our team strives to create an inviting and comfortable atmosphere for our guests, and it is heartwarming to know your stay reflected these values. Your recognition inspires us to remain dedicated to excellence. Thank you for your trust in us, and we look forward to providing you with another equally wonderful experience during your next visit.Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
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酒店回复: Dear Susan,Thank you for your rating. We are glad to know that your experience was positive overall. Your feedback is appreciated, and we look forward to welcoming you back for an even more enjoyable stay in the future.Sincerely, Hotel Manager
1.0分
其他
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Well let’s say, ice machine and elevator was broken, coffee pot broken, towels smelled, floor by toilet had stains, room phone blinked all night,, no knives at breakfast, bathroom sink stopper missing. By pass this place.
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酒店回复: Dear Guest,Thank you for taking the time to share your detailed feedback following your stay. We truly value your observations regarding the ice machine, elevator, coffee pot, towels, room cleanliness, phone light, breakfast utensils, and bathroom amenities. We have noted these points to share with our maintenance, housekeeping, and breakfast teams for immediate review and enhancement. We would be delighted to welcome you back soon for a much improved experience.Sincerely, Hotel Manager
3.0分
商务出差
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Furniture-chair had terrible stains.
Breakfast was mediocre-bagels , rolls were hard, stale
No
elevator
Stairs looked like they hadn’t been cleaned in a few days
Did not care one house keeping staff/ maid dummy visit. It was less expensive but not worth the few bucks. Will not be back or recommend
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酒店回复: Dear Guest,Thank you for staying with us and for your feedback. We are glad you found value in our competitive rates and truly appreciate your observations about the chair breakfast items stairs and housekeeping service. Each point has been shared directly with our maintenance kitchen and housekeeping leaders for immediate review and enhancement. We hope to welcome you back for a noticeably improved experience.Sincerely, Hotel Manager
5.0分
家庭亲子
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Walls were super thin. Very noisy people beside us and upstairs. My mom uses a walker and we didn’t know ahead of time about the no elevator. We ended up leaving a day early as well.
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酒店回复: Dear Guest,Thank you for your perfect 10 out of 10 rating and for choosing to stay with us. We are delighted the overall experience stood out so positively for you. We have noted your comments about noise levels and elevator availability and will review them with our team to enhance future stays. We truly hope to welcome you and your mom back very soon for another outstanding visit.Sincerely, Hotel Manager
3.0分
情侣出游
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Second time staying here. This time the stay was as nice. The bed felt like sleeping on plywood, it was very hard and uncomfortable.
The breakfast cold or verily warm (eggs, sausage, gravy and the biscuits were hardly warm. Breakfast started at 6:30 am and we arrived at 6:35.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to hear that you returned for a second stay, and we appreciate your continued trust. We have noted your concerns regarding the mattress comfort and the temperature of the breakfast items, and these points will be reviewed with our team to strengthen consistency. Your insights help us improve the overall guest experience, and we look forward to providing a more comfortable visit in the future.Sincerely, Hotel Manager
5.0分
其他
Everything was great! Staff was friendly, and room was clean. Will stay again if we are ever in the area.
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酒店回复: Dear Guest,We are delighted to know that everything about your stay felt great, from the friendly staff to the clean and comfortable room. It is wonderful that the experience left such a positive impression. We have noted your kind words and truly appreciate your intention to return whenever you are in the area. We look forward to welcoming you back for another enjoyable visit.Sincerely, Hotel Manager
5.0分
商务出差
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Everything in room looks updated and new except for the bathroom (most expensive to do so not surprised) but it was still clean. Check in employee who I cant remember name since tired but he was very personable.
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酒店回复: Dear Guest,Thank you for sharing your thoughtful feedback. We are delighted that you found the room fresh and updated, and that our team member at check-in made a positive impression with friendly and attentive service. Your note about the bathroom is appreciated, and while updates take time, we are always working to enhance guest comfort. We are so glad you enjoyed your stay and hope to welcome you back for another relaxing visit soon.Sincerely, Hotel Manager
这些人不想让我们住这儿，因为他们搞砸了。我们很安静，也不爱惹事！他上班早，我们也睡得早！我们没吃早餐。他们说通过他们预订能打大折扣，但我今天问的时候，他却说酒店未来两周都订满了，但实际上根本没满！所以他们也是骗子！
工作人员不友好。我们在这里是因为我未婚夫的工作，但我们还没找到住的地方。
好的
不
Well let’s say, ice machine and elevator was broken, coffee pot broken, towels smelled, floor by toilet had stains, room phone blinked all night,, no knives at breakfast, bathroom sink stopper missing. By pass this place.
Furniture-chair had terrible stains.
Breakfast was mediocre-bagels , rolls were hard, stale
No
elevator
Stairs looked like they hadn’t been cleaned in a few days
Did not care one house keeping staff/ maid dummy visit. It was less expensive but not worth the few bucks. Will not be back or recommend
Walls were super thin. Very noisy people beside us and upstairs. My mom uses a walker and we didn’t know ahead of time about the no elevator. We ended up leaving a day early as well.
Second time staying here. This time the stay was as nice. The bed felt like sleeping on plywood, it was very hard and uncomfortable.
The breakfast cold or verily warm (eggs, sausage, gravy and the biscuits were hardly warm. Breakfast started at 6:30 am and we arrived at 6:35.
Everything was great! Staff was friendly, and room was clean. Will stay again if we are ever in the area.
Everything in room looks updated and new except for the bathroom (most expensive to do so not surprised) but it was still clean. Check in employee who I cant remember name since tired but he was very personable.