酒店回复: Dear Francisco,Thank you for the wonderful feedback! We're thrilled you had a great stay. We look forward to welcoming you again soon!Thank You,Spark by Hilton Williams Management530-454-6500 ext 0
4.0分
其他
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I enjoyed staying here. Building appears new construction. Clean, tidy. Food and gas across the street. Breakfast options are limited, but good enough to get the day started.
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酒店回复: Dear Michael,We’re happy to hear you enjoyed your stay and appreciated our clean, well-kept property and convenient location. We’re glad breakfast met your needs to start the day, and we value your note about the options as we continue to improve. We hope to welcome you back again soon.Thank You,Spark by Hilton Williams Management530-454-6500 ext 0
5.0分
其他
Very clean with good amenities. I appreciated the breakfast too. Michael was very welcoming and professional.
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酒店回复: Dear Kathy,Thank you for the wonderful feedback! We truly appreciate your support and are glad to know you had a positive experience. We hope to welcome you back again soon.Thank You,Spark by Hilton Williams Management530-454-6500 ext 0
3.0分
其他
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Room was sparse. No even a side table next to a chair. Charged 50.00 non refundable pet fee. That was almost half the cost of a single room for an adult. Not worth the money. Mattress was comfy
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酒店回复: Dear Guest,We’re glad to hear you found the mattress comfortable, but we’re sorry the room setup and pet fee did not meet your expectations. Our pet fee helps cover the additional cleaning required to ensure a comfortable stay for all guests, but we understand your concerns and will review this internally. We also appreciate your note about the room furnishings and will consider improvements. We hope to offer you a better experience in the future.Regards,Spark by Hilton Williams Management530-454-6500 ext 0
5.0分
其他
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We came in exhausted and skeptical, but everything exceeded expectations. Easy location; easy parking; easy check in; beautiful, modern, clean room that felt 4- or 5-star (even prompting Internet searches for the down-comforter brand and the soap/shampoo brand—first class and fantastic); great breakfast selection; and a cheerful offer of free bottles of water on the way out.
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酒店回复: Dear Guest,Thank you for the wonderful review and for choosing to stay with us. We’re thrilled to hear that your experience exceeded expectations, especially after a long day of travel. It’s great to know you enjoyed our convenient location, smooth check-in, modern and comfortable rooms, and breakfast offerings. We’re also glad the complimentary water was a helpful send-off. Your kind words mean a lot to our team, and we hope to welcome you back for another exceptional stay soon.Regards,Spark by Hilton Williams Management530-454-6500 ext 0
5.0分
其他
Just a normal hotel stay and a night sleep. I slept good, breakfast was so-so. No other problems.
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酒店回复: Dear Hillel,We’re glad to hear you had a comfortable night’s sleep and an overall smooth stay. We appreciate your note about breakfast and will keep it in mind as we continue to improve. We hope to have the opportunity to welcome you back again in the future.Thank You,Spark by Hilton Williams Management530-454-6500 ext 0
5.0分
其他
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The hotel was spotless, and my room was so nice!! Great pillows, soft towels and a comfy chair (I do love a room with a chair!). Esme at the front desk was so sweet when I was checking in-I'm 71 and was so tired from my 7 hour drive, and she said "There's a tub in your room..." EXACTLY what I needed 😂👍
Manager Kyle was very present, asking if I had everything I needed, and getting me change to tip housekeeping.
There's a great selection of goodies for purchase in the lobby, both healthy and comfort!
I'll definitely stay again on my return!
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酒店回复: Dear Guest,Thank you for the wonderful feedback! We're thrilled you had a great stay. We look forward to welcoming you again soon!Thank You,Spark by Hilton Williams Management530-454-6500 ext 0
5.0分
情侣出游
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The gentleman at the desk for checkin was very friendly and helpful. We arrived about 3 hours early and were able to get into a room for a very reasonable early checkin charge. Our original room was not ready yet, so he gave us an upgraded room (studio) that was ready and waived the difference in the rate. That was much appreciated since we had been on the road since 2:00 am.
Also, the Halloween decorations were exceptional.
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酒店回复: Dear Kenneth,Thank you for the wonderful feedback! We're thrilled you had a great stay. We look forward to welcoming you again soon!Thank You,Spark by Hilton Williams Management530-454-6500 ext 0
3.0分
情侣出游
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Nice large clean room with lots of plug ins. They assigned us room 110, which has a window right next to the front door.
we could hear everyone checking in, some groups visiting in the entry way and motorcycles apparently park right in front of our window. A very poor location and experience for an otherwise nice place. Breakfast was cold and very minimal. Cold cereal, bagels etc.
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酒店回复: Dear Patricia,We're glad you found the room spacious and clean, but we’re sorry to hear about the noise and breakfast concerns. We understand how important a quiet and comfortable stay is and will review room assignments and breakfast quality with our team. Your feedback is valuable and helps us make improvements. We hope you’ll consider giving us another opportunity to provide a better experience next time.Sincerely,Spark by Hilton Williams Management530-454-6500 ext 0
没有电梯,而且我的伴侣行动不便。我们之前有过不好的经历,楼上的人整晚都在跺脚,所以我们这次选择顶楼的房间!
非常干净和安静
I enjoyed staying here. Building appears new construction. Clean, tidy. Food and gas across the street. Breakfast options are limited, but good enough to get the day started.
Very clean with good amenities. I appreciated the breakfast too. Michael was very welcoming and professional.
Room was sparse. No even a side table next to a chair. Charged 50.00 non refundable pet fee. That was almost half the cost of a single room for an adult. Not worth the money. Mattress was comfy
We came in exhausted and skeptical, but everything exceeded expectations. Easy location; easy parking; easy check in; beautiful, modern, clean room that felt 4- or 5-star (even prompting Internet searches for the down-comforter brand and the soap/shampoo brand—first class and fantastic); great breakfast selection; and a cheerful offer of free bottles of water on the way out.
Just a normal hotel stay and a night sleep. I slept good, breakfast was so-so. No other problems.
The hotel was spotless, and my room was so nice!! Great pillows, soft towels and a comfy chair (I do love a room with a chair!). Esme at the front desk was so sweet when I was checking in-I'm 71 and was so tired from my 7 hour drive, and she said "There's a tub in your room..." EXACTLY what I needed 😂👍
Manager Kyle was very present, asking if I had everything I needed, and getting me change to tip housekeeping.
There's a great selection of goodies for purchase in the lobby, both healthy and comfort!
I'll definitely stay again on my return!
The gentleman at the desk for checkin was very friendly and helpful. We arrived about 3 hours early and were able to get into a room for a very reasonable early checkin charge. Our original room was not ready yet, so he gave us an upgraded room (studio) that was ready and waived the difference in the rate. That was much appreciated since we had been on the road since 2:00 am.
Also, the Halloween decorations were exceptional.
Nice large clean room with lots of plug ins. They assigned us room 110, which has a window right next to the front door.
we could hear everyone checking in, some groups visiting in the entry way and motorcycles apparently park right in front of our window. A very poor location and experience for an otherwise nice place. Breakfast was cold and very minimal. Cold cereal, bagels etc.