2.8 分 99%推荐 卫生 2.8 环境 2.8 服务 2.8 设施 2.8

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1.5

CT Racing 点评新星

2025-03-01 00:00:00入住，2025-03-31 03:07:49发表| 商务出差 | 豪华大床一室公寓 - 带沙发床 禁烟

They would enter the room unannounced every single day before check out. The office staff was great the manager is wonderful the location is ok but the people staying there are let’s say don’t take your kids or wife there . Police are there all the time there were slit of dealings if you know what I mean. ***** used rubbers in the parking lot . No breakfast and it clearly says it. The office closes at night if you get back and your card doesn’t work . Your screwed cause the phone you dial is corporate and we had to put a stick in our window to get door open. Spend a couple extra dollars and go anywhere else..

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5.0

合作平台用户 点评新星

2025-09-01 00:00:00入住，2025-09-06 08:44:29发表| 其他 |

todo bien

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1.0

合作平台用户 点评新星

2024-06-01 00:00:00入住，2024-06-15 12:50:51发表| 其他 |

Había insectos y no Me ayudaron a cancelar

  • ：Dear Josue, We deeply regret the challenges you encountered with the hotel's condition and room upkeep. We sincerely apologize for the inconvenience. Your feedback is invaluable as it highlights areas for improvement. Rest assured, we will address these concerns internally to enhance our service standards. If your travels bring you back to the area, we hope for an opportunity to provide you with a positive experience.Sincerely,Hotel Management

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5.0

合作平台用户 点评新星

2025-08-01 00:00:00入住，2025-08-30 09:34:08发表| 其他 |

Todo bien

  • ：Dear Sergio, We are thrilled to hear that everything went well during your stay! At Extended Stay America, we aim to make each guest’s visit comfortable and enjoyable, and it is wonderful to know we succeeded for you. Thank you for sharing your experience, and we look forward to welcoming you back soon for another pleasant and seamless stay.Sincerely,Hotel Management

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1.0

合作平台用户 点评新星

2026-04-01 00:00:00入住，2026-04-24 05:11:10发表| 其他 |

There is no staff on site during the night or in the morning until 9am. My key stopped working when I went to get coffee and I was locked out of my room for nearly 2 hours in 40 degree temps. The AC was so loud; squeaking and clicking. The fridge sounded like it was trying to go to space. Luckily, I had a neighbor that was screaming for most of the night, so I was distracted from the noise in my own room. This place is ridiculous. Keep scrolling. You're welcome.

  • ：Dear Guest,Please accept our apologies for not meeting your expectations. We sincerely regret the distress caused by the lack of on-site assistance during your lockout and the time you were left waiting, especially in difficult weather conditions. This is not acceptable and does not reflect our service standards. We are also sorry for the excessive noise from in-room equipment and the disturbance from nearby guests, which impacted your rest. Your concerns have been shared with our team for review. We truly value your feedback. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Sincerely,Hotel Management

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