酒店回复: Hello Eugene,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with room service and the condition of your accommodations. Your comments about the cleanliness and breakfast options are valuable and will be forwarded to our management team to review for possible improvements. We appreciate your input, as it helps us enhance our guest experience for future stays. Thank you again for taking the time to share your thoughts.
酒店回复: Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you found the room amenities satisfactory and appreciated the ease of adjusting the AC/heat. We value your feedback regarding towels and pillows, as we continuously strive to enhance our guest experience. We're glad our location suited your needs, and we look forward to welcoming you back for another stay in the future.
酒店回复: Hello Blasa,Thank you for sharing your feedback about your recent stay. We appreciate your insights regarding noise and the comfort of our beds, as well as the towel exchange process. Your comments are valuable in helping us understand areas that may need improvement. We hope you find accommodations that better meet your needs in the future. Thank you for choosing to stay with us.
酒店回复: Hello Brittany,Thank you for sharing your thoughts about your recent stay. We’re glad to hear you enjoyed the location and nearby amenities. We understand that room assignments can sometimes be a concern, and we appreciate your feedback regarding your request for a room change. Your comments will be noted for future considerations to enhance our guests' experiences. We hope to welcome you back again soon.
酒店回复: Hello Larry, Thank you for sharing your experience. We appreciate your feedback on the room and breakfast options, as well as your observations regarding the location. Our team strives to provide a comfortable environment for our guests, and your input is valuable in helping us enhance our offerings. We hope to welcome you back for another stay in the future, where you may find even more to enjoy about our hotel.
5.0分
情侣出游
原文
翻译提供方:Google
前台的每个人都很友好。他们提供了很大的帮助,回答了我所有的问题。房间很好,床也很舒服
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酒店回复: Hello Dana,Thank you for sharing your positive experience with our friendly front desk staff and comfortable accommodations. We are glad to hear that our team was able to assist you and that you enjoyed your stay. Your feedback is valuable as we strive to enhance our guests' experiences. We hope to welcome you back in the future for another enjoyable stay.
4.0分
家庭亲子
原文
翻译提供方:Google
一切都很好,只是早餐和淋浴需要更好一些。除此之外,一切都还不错。
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酒店回复: Hello Mariel,Thank you for your assessment regarding the breakfast and shower facilities. We appreciate your insights as they help us understand our guests' experiences better. Your comments will be shared with the appropriate teams for consideration in future enhancements. We hope to have the opportunity to welcome you back again to enjoy an even better stay.
很棒的客户服务,员工非常友好。我们度过了忙碌的一天后,这里是个安静的好地方,可以好好休息。虽然城市GPS需要更新一下他们的新路和街道信息。但总的来说,这是最好的住宿地点。
酒店位置很好,离六旗乐园很近,性价比很高。
酒店干净整洁,靠近瓦列霍六旗主题公园。
我们两次要求客房服务提供干净的毛巾,但都被扔掉了。我们被告知我们被列入了“垃圾桶”名单,但从未收到。我们不得不自己去前台拿毛巾和垃圾袋,还得去前台要洗漱用品补充房间。房间地板很粘,无论我们把空调开到哪儿,房间里都有一股霉味。早餐还不错,但种类不多,只有华夫饼、麦片和酸奶。
房间和位置都不错,价格实惠
虽然只是过夜,但房间价格非常实惠,所有必要的设施一应俱全。毛巾和枕头略显不足,但足够用了,所以没什么问题。空调/暖气调节方便(坦白说,很多酒店都不是这样)。墙壁比较薄,但这也是意料之中的。选择这家酒店是因为地理位置;如果以后需要附近住宿,还会再次选择这里做短期住宿。
还行,就是床很吵,很不舒服。真的会弄疼你的背。你得把脏毛巾拿到前台,他们才会给你换新的。太不方便了。算了,我以后不会再住这里了,我宁愿把多余的钱花在别的地方。
地理位置不错。附近有餐厅和好市多(Costco)。有一点不太满意,我的房间在走廊尽头。我要求换房间,但没能成功。我的请求被拒绝了,这让我很失望。除了这点小遗憾之外,一切都很好。
房间本身还行。酒店比较普通……早餐种类很少。酒店位置在购物中心,所以人流量很大。工作人员服务不错,但除了办理入住和退房之外,几乎没有互动。总的来说,这次住宿还算不错,适合过夜。
前台的每个人都很友好。他们提供了很大的帮助,回答了我所有的问题。房间很好,床也很舒服
一切都很好,只是早餐和淋浴需要更好一些。除此之外,一切都还不错。