酒店回复: Dear Julie,Thank you for sharing your feedback! We’re glad you appreciated the convenient location and hope the rest of your stay was enjoyable as well.Best regards,Management Team
2.0分
家庭亲子
原文
翻译提供方：Google
没有有线电视，所以没有电视。榨汁机不工作。
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酒店回复: Dear Marguerite,We are disappointed that we could not make you feel welcome during your stay with us. Learning that our facilities and services could not match your expectations is disheartening. We hope you accept our profound apologies for our shortcomings. We value guest feedback and understand there is always room for improvement. We would be immensely grateful to get another chance to host you better. Sincerely,Management Team
1.0分
其他
We would not take showers due to filth. The toilet wouldn't flush. We cleaned the tolets and sinks in order to use them
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酒店回复: Dear Kim,We’re very sorry to hear about the condition of your room, as cleanliness and proper functioning of amenities are top priorities for us. The experience you described does not reflect our standards, and your feedback will help us address these issues with our team immediately.Sincerely, Management Team
3.0分
情侣出游
Room, office okay. Next Super 8 in Bryant AR was even nicer, well kept room, maybe renovated
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酒店回复: Dear Dianne,Dear Dianne,Thank you for sharing your feedback. We’re glad to hear your room and our office met your expectations, though we understand you found another location during your travels that appeared more recently updated. We appreciate your comments, as they help guide future improvements and renovations. Thank you for staying with us.Sincerely,Management Team
1.0分
其他
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Our stay was horrible…..we had roaches coming out of the sink in the bathroom, the microwave didn’t work, the room wasn’t cleaned properly, our bed was broken & our ironing board was broke……the stay was terrible
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酒店回复: Dear Vodica,We’re very sorry to hear about the disappointing experience you described. This is certainly not the standard we strive to maintain, and your concerns will be addressed with our housekeeping and maintenance teams to ensure improvements are made.Sincerely,Management Team
2.0分
家庭亲子
We had three rooms. All had roaches. Faucets were messed up. Rooms were not very clean. No hair dryers. No coffee was out.
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酒店回复: Dear Caleb,We’re sorry to hear about your experience. Cleanliness and guest comfort are very important to us, and we will be addressing these concerns with our team to ensure they are corrected immediately.Sincerely,Management Team
3.0分
其他
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Disappointing
One of the few places I have stayed with a room layout that was so plain. No “closet area just a shelf with a rod to hang clothes. Very little counter space in the bathroom area to do things on. Waffles were the only real breakfast item offered besides cereal and prepackaged muffins. Staff was courteous and helpful which was a plus.
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酒店回复: Dear Kevin,Thank you for taking the time to share your feedback. We’re glad to hear that our staff provided courteous and helpful service. We also appreciate your comments regarding the room layout and breakfast options, and we will share them with our team as we continuously look for ways to improve our guest experience. We hope you’ll consider staying with us again and allow us the opportunity to provide a more enjoyable visit.Sincerely,Management Team
2.0分
家庭亲子
Waited about 10 minutes for someone to show up to check in. Was bullied twice for some reason.
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酒店回复: Dear Sue,We’re very sorry to hear about the experience you had during check-in. This is not the level of service we aim to provide, and your feedback will be shared with our team to ensure all guests are treated with respect and professionalism at all times.Sincerely,Management Team
1.0分
其他
Horrible Hotel
Horrible, dirty, shower handle needed pliers to turn on and off and flooded bsthroom.
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酒店回复: Dear Amy,We sincerely apologize for the issues you encountered during your stay. The condition of the shower and bathroom you described is completely unacceptable, and your feedback has been shared with our maintenance and housekeeping teams to ensure these problems are addressed immediately. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much improved experience in the future.Sincerely,Management Team
公路旅行，过夜不错。
位置！
没有有线电视，所以没有电视。榨汁机不工作。
We would not take showers due to filth. The toilet wouldn't flush. We cleaned the tolets and sinks in order to use them
Room, office okay. Next Super 8 in Bryant AR was even nicer, well kept room, maybe renovated
Our stay was horrible…..we had roaches coming out of the sink in the bathroom, the microwave didn’t work, the room wasn’t cleaned properly, our bed was broken & our ironing board was broke……the stay was terrible
We had three rooms. All had roaches. Faucets were messed up. Rooms were not very clean. No hair dryers. No coffee was out.
Disappointing
One of the few places I have stayed with a room layout that was so plain. No “closet area just a shelf with a rod to hang clothes. Very little counter space in the bathroom area to do things on. Waffles were the only real breakfast item offered besides cereal and prepackaged muffins. Staff was courteous and helpful which was a plus.
Waited about 10 minutes for someone to show up to check in. Was bullied twice for some reason.
Horrible Hotel
Horrible, dirty, shower handle needed pliers to turn on and off and flooded bsthroom.