酒店回复: Dear Samuel,Thank you for sharing your kind words. We are delighted to know your parents have chosen to stay with us more than once and that they enjoy the cleanliness and comfort of the hotel. Consistently providing a welcoming and well-kept environment is something we take pride in, and it is wonderful to hear their positive experiences. We look forward to continuing to be their preferred choice whenever they visit the area.Sincerely, Hotel Manager
5.0分
家庭亲子
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This is a great place to stay.!
Right off I-20, clean quiet.
I love staying here, we have on several occasions. Indoor pool, awesome hot tub.
Staff is friendly and very accommodating.
We will be back.
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酒店回复: Dear DELLA E,Thank you for your wonderful feedback. We are thrilled to know you enjoyed your stay and appreciated our clean and quiet environment, convenient location off I-20, and relaxing indoor pool and hot tub. It is also great to hear that our friendly and accommodating staff made your visits enjoyable. We truly value your continued support and look forward to welcoming you back again soon for another great stay.Sincerely, Hotel Manager
2.0分
其他
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This is MOTEL all the way!! The breakfast was very cheap and even the waffles tasted terrible. Do not come here. The pool only has limited hours and lighting so it was impossible to see how clean it was and we didn’t get to use it as they close it early (8pm)
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酒店回复: Dear Sarah,We regret the inconvenience caused during your stay. Your comments regarding the breakfast and pool hours have been shared with our management team for review. We are continuously working to enhance guest satisfaction by improving food quality, facility access, and overall comfort. Your feedback is valuable and will help us make meaningful improvements for a better experience in the future.Sincerely, Hotel Manager
1.0分
商务出差
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The whole place smells terrible and isn't very clean. The hotel staff is as rude as you can get. If you want to take your breakfast to your room because the breakfast area is full, get ready to be told that it is not allowed to remove breakfast from breakfast area. If you need clean towels during your 3 day stay get ready to be told NO! You only get one set of towels per 3 day stay apparently. If you want snacks get ready to pay premium with tariffs but be sure to check the dates on the food as we bought snacks that were all expired and they don't have a return policy. So we lost 15.00 due to expiration dates. Rooms are tiny and very outdated. ONLY BOOK A STAY HERE IF YOU ARE IN DESPERATE NEED!!!!!
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酒店回复: Dear Jimmy, We regret the inconvenience caused during your stay. Cleanliness, hospitality, and guest comfort are priorities for us, and your concerns regarding service, amenities, and food items have been shared with the respective teams for review and corrective action. We are committed to improving our standards to ensure a more comfortable and welcoming experience for all future guests.Sincerely, Hotel Manager
4.0分
其他
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Everyone was nice, but the lobby smelled stale and even funky. The room was nice but the mattress was absolutely horrible, neither my wife or I could barely move in the morning and we both tossed and turned all night. This was more of a motel than inn or hotel. We parked outside the room, but we did not encounter any issues.
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We’re glad you found our team friendly and your room nice, though we’re sorry to hear about the mattress and lobby odor. Your comments will help us make needed improvements for a more comfortable stay next time.Sincerely, Hotel Manager
4.0分
商务出差
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The property itself was a bit dated and only had access to rooms from the outside of the building. Traveling as a single female, having a room door that opens to the parking lot did not feel safe. I wish I had known this ahead of time. The rooms look like they’ve been redecorated, but they still felt somewhat dated. There were no racks for hanging towels and the only access to the lobby was to go back through the parking lot to the front of the building.
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酒店回复: Dear Stacey,Thank you for your detailed feedback. We are glad to know you noticed updates in the room décor, though we understand your concerns regarding the exterior room access and overall dated feel of the property. Guest safety and comfort are very important, and your perspective highlights areas where clearer communication and improvements are needed. We also appreciate your comments on missing amenities and lobby access. Your feedback is valuable and will be shared with our team to better address the needs of future guests.Sincerely, Hotel Manager
4.0分
其他
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The room was clean n comfortable, but the breakfast was horrible!! The juices was hot, the eggs were runny and the sausage links were rubbery..NOT PLEASING AT ALL!!!
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad you found the room clean and comfortable, but we’re sorry the breakfast didn’t meet expectations. Your comments will be shared with our team to help improve quality and presentation.Sincerely, Hotel Manager
1.0分
其他
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Ripoff!!!!!’nn
This was the worse experience I’ve ever had at a hotel they charged me a pet deposit that I was not told about they charged me a security deposit that I was not told about nor did I get back the room had a weird smell was very outdated the day I checked out I asked about my security deposit they said it would go back on my card two weeks later I checked it showed where it was returned to my card at 3:58PM then took back off my card at 4:03PM which I’m pretty sure is illegal to do without my permission when I called and asked why the girl literally told me that they kept my deposit because we used the bed covers and towels these people are crooks I will never stay there again
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酒店回复: Dear Franklin,We sincerely apologize for the confusion and frustration you experienced with the charges, security deposit, and the condition of the room. This is certainly not the experience we aim to provide. We take your concerns seriously and will investigate the issue regarding your deposit and the cleanliness of the room. Your comments are important, and we will work to ensure better communication and transparency moving forward. We regret that your experience was so disappointing, and we hope to make improvements for future guests.Sincerely, Hotel Manager
4.0分
家庭亲子
Rooms were clean but would have preferred staying in inside entry room near pool not exterior door room.
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酒店回复: Dear James,Thank you for your feedback! We're glad to hear that you found the rooms clean. We understand your preference for an interior room near the pool, and we will do our best to accommodate such requests in the future. We appreciate your input and hope to provide a more enjoyable experience next time.Sincerely, Hotel Manager
酒店就在高速公路旁边，地理位置很好。我只是路过，这里很方便。
我父母在这家酒店住过两次，他们说很喜欢，而且很干净。
This is a great place to stay.!
Right off I-20, clean quiet.
I love staying here, we have on several occasions. Indoor pool, awesome hot tub.
Staff is friendly and very accommodating.
We will be back.
This is MOTEL all the way!! The breakfast was very cheap and even the waffles tasted terrible. Do not come here. The pool only has limited hours and lighting so it was impossible to see how clean it was and we didn’t get to use it as they close it early (8pm)
The whole place smells terrible and isn't very clean. The hotel staff is as rude as you can get. If you want to take your breakfast to your room because the breakfast area is full, get ready to be told that it is not allowed to remove breakfast from breakfast area. If you need clean towels during your 3 day stay get ready to be told NO! You only get one set of towels per 3 day stay apparently. If you want snacks get ready to pay premium with tariffs but be sure to check the dates on the food as we bought snacks that were all expired and they don't have a return policy. So we lost 15.00 due to expiration dates. Rooms are tiny and very outdated. ONLY BOOK A STAY HERE IF YOU ARE IN DESPERATE NEED!!!!!
Everyone was nice, but the lobby smelled stale and even funky. The room was nice but the mattress was absolutely horrible, neither my wife or I could barely move in the morning and we both tossed and turned all night. This was more of a motel than inn or hotel. We parked outside the room, but we did not encounter any issues.
The property itself was a bit dated and only had access to rooms from the outside of the building. Traveling as a single female, having a room door that opens to the parking lot did not feel safe. I wish I had known this ahead of time. The rooms look like they’ve been redecorated, but they still felt somewhat dated. There were no racks for hanging towels and the only access to the lobby was to go back through the parking lot to the front of the building.
The room was clean n comfortable, but the breakfast was horrible!! The juices was hot, the eggs were runny and the sausage links were rubbery..NOT PLEASING AT ALL!!!
Ripoff!!!!!’nn
This was the worse experience I’ve ever had at a hotel they charged me a pet deposit that I was not told about they charged me a security deposit that I was not told about nor did I get back the room had a weird smell was very outdated the day I checked out I asked about my security deposit they said it would go back on my card two weeks later I checked it showed where it was returned to my card at 3:58PM then took back off my card at 4:03PM which I’m pretty sure is illegal to do without my permission when I called and asked why the girl literally told me that they kept my deposit because we used the bed covers and towels these people are crooks I will never stay there again
Rooms were clean but would have preferred staying in inside entry room near pool not exterior door room.