The pool needs to be cleaned, housekeeping needs an attitude adjustment, but the rest was really pleasant. I really enjoyed my stay
2.0分
朋友出游
Asked for a room on the first floor and was told they didn't have any and we know they did.
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酒店回复: Dear Patrick,Thank you for taking the time to leave us your feedback. We're sorry to hear that our team wasn't able to accommodate your room request. Please know that when booking via third-party sites, specific room requests cannot be guaranteed. Your feedback is gratefully received, and we hope you'll consider giving us another chance soon.
2.0分
商务出差
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I’ve stayed here several times before but this time was shocking. I believe I was given a room where transients rent! The bathroom had MOLD Shower curtain and non slip mat.The furniture was horrible very dirty the mattress had stains bed was not made up properly parking lot too small. I was concerned that there might be bedbugs thankfully I think we got lucky this place use to be great I used it many times before but it’s going down I have pictures owner if you need them you have my number!! Itinerary # 73048974112863 I don’t usually leave reviews but hopefully this will help someone else down the line..
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酒店回复: Dear Nathaniel,Thank you for your continued loyalty and for taking the time to share your experience. We are truly sorry to hear that your recent stay did not meet the standards you've come to expect from us. Please know that we take your feedback seriously, and we sincerely apologize for the cleanliness and maintenance issues you encountered, especially with the bathroom, furniture, and mattress. Your experience is not reflective of the level of service and quality we aim to provide, and we are committed to improving our guest experience. It is our hope you will give us another opportunity in the future to restore your confidence in our property with a much better stay.
4.0分
商务出差
Clean, had a coffeepot, breakfast small but good. Staff were very friendly and courteous. Quiet.
1.0分
其他
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The property was in bad shape. From the outside of the property you could tell that this was going to be a bad experience. I completely paid for my stay in advance but the check in experience took a long time anyway. The staff was very rude and angry. Not at all welcoming. The room was in disrepair and the bed was very uncomfortable. The property is in no way handicapped accessible, which I asked for at the time of booking. Very unsafe accommodations with babies crying We called for housekeeping so we could get the bed made, clean towels and the trash removed. We also left a nice tip. When we returned the only thing that was cleaned up was the tip. This property should be removed from the ******* list.
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酒店回复: Dear Catherine,We sincerely apologize for the issues you encountered, as this is not the experience we wish our guests to have. When booking through a third-party site, please know that room reservations and layout are not guaranteed. We do our best to accommodate the needs of our guests, and we apologize that we were unable to do so during your time with us. Regardless, this does not excuse the level of service you experienced. Rest assured, this is not the standard, and it will be brought to the attention of our team to ensure that our hospitality towards guests is nothing short of professional and cordial and treated with the utmost care. We appreciate you bringing this to our attention and hope to improve your lasting impression.
3.0分
其他
Only tolerable
The breakfast was pitiful. We got coffee/tea and left.
2.0分
商务出差
No place to sit in room couch is dirty chair is uncomfortable
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酒店回复: Dear Catherine,We're sorry to hear that you didn't have a good time with us during your recent visit. It's unfortunate that the couch and chair failed to meet your expectations. We will be sure to keep your comments in mind for the future. We hope to see you again soon.
3.0分
家庭亲子
The bed was not comfortable. Desk chair was falling apart.
这是我住过的最好的酒店，价格也很实惠。一切都干净整洁。我没有遇到任何问题。我会推荐任何人去这家每天都提供优惠的最佳酒店。
汽车旅馆的标准不错，早餐不是很丰富，但对得起这个价格。
WiFi有问题，只能用手机登录。
The pool needs to be cleaned, housekeeping needs an attitude adjustment, but the rest was really pleasant. I really enjoyed my stay
Asked for a room on the first floor and was told they didn't have any and we know they did.
I’ve stayed here several times before but this time was shocking. I believe I was given a room where transients rent! The bathroom had MOLD Shower curtain and non slip mat.The furniture was horrible very dirty the mattress had stains bed was not made up properly parking lot too small. I was concerned that there might be bedbugs thankfully I think we got lucky this place use to be great I used it many times before but it’s going down I have pictures owner if you need them you have my number!! Itinerary # 73048974112863 I don’t usually leave reviews but hopefully this will help someone else down the line..
Clean, had a coffeepot, breakfast small but good. Staff were very friendly and courteous. Quiet.
The property was in bad shape. From the outside of the property you could tell that this was going to be a bad experience. I completely paid for my stay in advance but the check in experience took a long time anyway. The staff was very rude and angry. Not at all welcoming. The room was in disrepair and the bed was very uncomfortable. The property is in no way handicapped accessible, which I asked for at the time of booking. Very unsafe accommodations with babies crying We called for housekeeping so we could get the bed made, clean towels and the trash removed. We also left a nice tip. When we returned the only thing that was cleaned up was the tip. This property should be removed from the ******* list.
Only tolerable
The breakfast was pitiful. We got coffee/tea and left.
No place to sit in room couch is dirty chair is uncomfortable
The bed was not comfortable. Desk chair was falling apart.