Had fruit flies in the room, no coffee pot and freezer didn't work. Will not be staying again.
展开
酒店回复: Hello Pamela,Thank you for sharing your experience with us. We appreciate your feedback regarding the issues you encountered during your stay, including the fruit flies, the absence of a coffee pot, and the malfunctioning freezer. Your comments are important for us to review and improve our services for future guests. We hope you find a hotel that meets your expectations on your next visit.
1.0分
家庭亲子
展开
Unfortunately we did not spend the night. We went in, showered and packed back up and left. The entire property smelled like cigarettes. There was questionable stains in the bathroom, walls and the shower had hair and bugs and our room had holes in the wall and bathroom door as if they were punched in. The AC turned on and off several times and we were there no more than 2 hours. We drive back in the morning to drop off the room keys. Honestly, the $155 was not worth it for a family of 4 in 1 room for the conditions it was in.
展开
酒店回复: Hello Emelda,Thank you for your feedback regarding your recent experience. We are committed to maintaining a clean and comfortable environment for our guests. Your concerns about the condition of the room and the overall cleanliness will be shared with our management team to ensure that they are addressed properly. We hope you found a more suitable accommodation for your family and appreciate you bringing these issues to our attention.
1.0分
其他
Never again
We felt very unsafe. The security lock on the door would not work. Informed desk, don’t think they cared. Too dirty of a place to relax.
展开
酒店回复: Hello Kimberly,Thank you for sharing your feedback regarding your stay. We're sorry that you felt unsafe and that the cleanliness did not meet your expectations. We take guest security and comfort seriously. Your comments have been noted and will be shared with the appropriate teams for review. We appreciate your input as it helps us improve the experience for future guests.
2.0分
其他
展开
Not what's listed or pictured
Location and staff were nice. The pictures in the listing however are outdated. The property is in need of some renovations and the work done already is subpar. Our room was full of mold and air conditioner barely worked. There is not a continental breakfast. It's cereal and yogurt. The pool was open but didn't seem to be filtering.
展开
酒店回复: Hello Josh, Thank you for sharing your feedback. We're glad to hear you appreciated our location and staff. We continuously evaluate our property and enhancements, and your comments regarding the room conditions and amenities will be forwarded for future consideration. We strive to meet our guests' expectations, and we hope you found some enjoyment during your stay despite these concerns. Your insights are valuable in our pursuit of ensuring a quality experience for everyone.
4.0分
其他
展开
Super 8
Close to a handful of restaurants. The breakfast was very minimal and had to be eaten in the area. Room was pretty clean. Not so much as dirty but needs to be updated a little. I think because we had small babies we were put on the top floor with people who had animals. We were unaware of the pups. Wouldn't have taken the room if i had known that.
展开
酒店回复: Hello Kenya,Thank you for your feedback. It's great to hear that you found the location convenient and the room clean. We appreciate your comments regarding the breakfast options and room updates, and we take note of them for future improvements. We apologize if the presence of pets impacted your stay. Your insights help us better understand our guests' experiences and preferences moving forward.
2.0分
其他
Strong smell of cigarette smoke in my bathroom and in third floor hallway. This S-8 needs a complete make over.
展开
酒店回复: Hello Roger, Thank you for sharing your feedback about your recent stay. We take guest comments seriously as they can help us improve our services and facilities. Your insights about the smell of cigarette smoke and the need for updates have been noted. We continuously strive to maintain a comfortable environment for our guests, and your observations will be taken into consideration for future enhancements.
2.0分
其他
展开
Disappointed - find a different hotel
Hotel was run down & not being kept up with repairs and overall maintenance.
Floors turned my feet black DIRTY.
Toilets flushed slow. Breakfast was minimal.
Room surfaces didn’t seem wiped down/sanitized.
Smoke smell in hallways. We stayed here because our usual hotel in this area was full.
Very disappointed. Pool did not look “clean”.
展开
酒店回复: Hello MARIE,Thank you for sharing your feedback. We take all comments seriously as they help us improve our services. Maintenance and cleanliness are priorities for us, and we regret that your experience did not meet your expectations. Your observations regarding the room and common areas will be shared with the appropriate team for further consideration. We understand how disappointing it can be when accommodations do not meet standards, and we appreciate your input.
1.0分
其他
展开
The outside wasn’t horrible. Inside was a disaster. The hotel was the dirtiest hotel I’ve ever stayed at. The gentleman working the front desk was really nice, however took him forever to come out of a residents room to check us in. Room was dirty. Common spaces dirty. Checked out, the breakfast area was nasty.
展开
酒店回复: Hello ChelseaMae,Thank you for sharing your feedback. We appreciate your kind words about our front desk staff, and we will pass along your comments to them. Cleanliness is a priority for us, and we take your observations seriously as they help us improve. We hope you will consider staying with us again in the future so we can provide a better experience. Your insights are invaluable in guiding our commitment to guest satisfaction.
3.0分
其他
展开
In need of better management
If you like staying where they ha e people living there all the time go for it.. they had trash sitting in the hallways and trash in breakfast area was overflowing ( at 3:39. In the afternoon. Front desk was really slow and we even paid in advance. Looks like they did just enough too make room clean. We won’t be going back. This was our second experience with a Super Eight service. We won’t go to any more Super 8’s.
展开
酒店回复: Hello Dennis,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and service seriously, and your observations will be shared with the appropriate teams for review. It's important to us that every guest has a positive experience, and we appreciate you bringing these concerns to our attention. We hope you find accommodations that better meet your expectations in the future.
我并没有什么特别不好的印象。这家酒店仅适合简单过夜。
Had fruit flies in the room, no coffee pot and freezer didn't work. Will not be staying again.
Unfortunately we did not spend the night. We went in, showered and packed back up and left. The entire property smelled like cigarettes. There was questionable stains in the bathroom, walls and the shower had hair and bugs and our room had holes in the wall and bathroom door as if they were punched in. The AC turned on and off several times and we were there no more than 2 hours. We drive back in the morning to drop off the room keys. Honestly, the $155 was not worth it for a family of 4 in 1 room for the conditions it was in.
Never again
We felt very unsafe. The security lock on the door would not work. Informed desk, don’t think they cared. Too dirty of a place to relax.
Not what's listed or pictured
Location and staff were nice. The pictures in the listing however are outdated. The property is in need of some renovations and the work done already is subpar. Our room was full of mold and air conditioner barely worked. There is not a continental breakfast. It's cereal and yogurt. The pool was open but didn't seem to be filtering.
Super 8
Close to a handful of restaurants. The breakfast was very minimal and had to be eaten in the area. Room was pretty clean. Not so much as dirty but needs to be updated a little. I think because we had small babies we were put on the top floor with people who had animals. We were unaware of the pups. Wouldn't have taken the room if i had known that.
Strong smell of cigarette smoke in my bathroom and in third floor hallway. This S-8 needs a complete make over.
Disappointed - find a different hotel
Hotel was run down & not being kept up with repairs and overall maintenance.
Floors turned my feet black DIRTY.
Toilets flushed slow. Breakfast was minimal.
Room surfaces didn’t seem wiped down/sanitized.
Smoke smell in hallways. We stayed here because our usual hotel in this area was full.
Very disappointed. Pool did not look “clean”.
The outside wasn’t horrible. Inside was a disaster. The hotel was the dirtiest hotel I’ve ever stayed at. The gentleman working the front desk was really nice, however took him forever to come out of a residents room to check us in. Room was dirty. Common spaces dirty. Checked out, the breakfast area was nasty.
In need of better management
If you like staying where they ha e people living there all the time go for it.. they had trash sitting in the hallways and trash in breakfast area was overflowing ( at 3:39. In the afternoon. Front desk was really slow and we even paid in advance. Looks like they did just enough too make room clean. We won’t be going back. This was our second experience with a Super Eight service. We won’t go to any more Super 8’s.