又老又被忽视。早餐仅包括咖啡和玉米片。泳池很脏,塑料椅子上全是鸟粪。晚上,货运列车驶过酒店,声音非常大。 Super 8 没有什么是超级的!
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酒店回复: Thank you for sharing your feedback with us. We are genuinely sorry to hear that your experience was disappointing. We apologize for any inconvenience caused by the noise from nearby trains and the overall condition of the property. We aim to provide a comfortable stay for all of our guests, and we regret that we fell short in your case. Your feedback is invaluable to us as we strive to make improvements, and we hope you will consider giving us another opportunity in the future to provide you with a much better experience.
3.0分
其他
原文
翻译提供方:Google
平均的
酒店显然应该整修一下,清洁度是相对的,淋浴漏水,浴缸剥落,床单太小,我们最终睡在同一个床垫上
简短的早餐
特别值得一提的是接待处的年轻人,他非常友好,面带微笑,友善。 😊
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酒店回复: Thank you for sharing your feedback about your recent stay with us. We appreciate your honest comments as they help us identify areas for improvement. We sincerely apologize for any inconvenience caused by the issues you encountered in your room. On a positive note, we are thrilled to hear that our reception team, particularly the young man you mentioned, left a positive impression. Your feedback is invaluable to us, and we will use it constructively to make the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced and more enjoyable experience. Thank you for choosing to stay with us.
3.0分
情侣出游
原文
翻译提供方:Google
相对安全的停车场
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酒店回复: Thank you for your feedback! We’re glad you found the parking area relatively safe. We appreciate your comments and hope to have the opportunity to provide an even better experience during your next stay.
4.0分
其他
Room was good. Staff was friendly and welcoming. Parking lot was well lit. I just needed something for a quick overnight and this did the job.
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酒店回复: Thank you for choosing to stay with us and for sharing your thoughts. We’re happy to hear the room was good, that our staff made you feel welcome, and that the well-lit parking lot gave you peace of mind.We appreciate that we met your need for a quick overnight stop — thanks for letting us be that option. We hope to host you again whenever you’re passing through!
5.0分
情侣出游
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Stayed here for one night travelling through to Yosemite - decent enough room, needed a good airing but was very comfortable- Eric on reception was very good, friendly and courteous and helpful - WiFi good, overall very good stay
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酒店回复: Thank you for your kind review! We’re glad you had a comfortable stay and appreciated our convenient stopover location on your way to Yosemite. It’s wonderful to hear that Eric provided friendly and helpful service—we’ll be sure to share your kind words with him. We’re happy you enjoyed the Wi-Fi and overall experience, and we hope to welcome you back again soon!
1.0分
家庭亲子
Overall the room is super old and smelly. This hotel should not be open anymore.
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酒店回复: Thank you for your feedback. We’re sorry to hear that the room did not meet your expectations. We take comments about room condition and cleanliness seriously, and we will be reviewing this with our team to ensure improvements are made.We appreciate you sharing your concerns and hope we can provide you with a much better experience in the future.
5.0分
其他
Room was excellent and staff are super friendly. Check in and out was easy breazy
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酒店回复: Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay, found the room excellent, and experienced such friendly service. It’s great to know check-in and check-out were smooth and easy. We look forward to welcoming you back soon!
3.0分
其他
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The area is fine, convenient, off the fwy.
Unfortunately the room smelled very, very bad. When AC was on it was worst because it moved the air around. Not a food or 1 incident smell, it is definitely a room, plumbing smell.
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酒店回复: Thank you for your feedback. We’re glad you found our location convenient, and we’re sorry for the odor issue you experienced. If this happens, please let our staff know right away — we would have gladly changed your room during your stay. We’ll be happy to do so on your next visit as well.
2.0分
家庭亲子
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We arrived an hour before check-in at 2 o’clock. The room was available, but they wanted us to pay in cash. If we wanted to go up to the room early I’ve traveled all over the world and never have I ever had a bartering for me to be able to go into my room First it was $30 to go in an hour early and then he said how about 15 and I said I’m not gonna pay. I’ll wait in my car until three.
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酒店回复: Thank you for your feedback. To clarify, our staff never requested cash or stated that early check-in costs $30. Like all hotels, we charge an early check-in fee, which is a standard practice in the industry. Our fee is $15, and in your case, staff even offered to waive it. Regarding your pet, no charge was applied, though you later claimed it was a service animal while leaving it unattended, which does not meet ADA guidelines. It’s clear you were attempting to avoid fees and take advantage of hotel policies, which we do not allow. Our rules ensure fairness, safety, and comfort for all guests
糟糕的酒店
交通便利的酒店,附近有铁路线(火车在该地区有系统地按喇叭,因此非常吵)
酒店还是原来的样子,值得好好休息一下
我们住的房间足够四个人住,但是气味很臭。
工作人员几乎不存在而且速度很慢(你总是不得不按铃并等待有人来)
游泳池就像酒店一样,非常老化,而且其装饰更像是被遗弃的而不是定期维护的
又老又被忽视。早餐仅包括咖啡和玉米片。泳池很脏,塑料椅子上全是鸟粪。晚上,货运列车驶过酒店,声音非常大。 Super 8 没有什么是超级的!
平均的
酒店显然应该整修一下,清洁度是相对的,淋浴漏水,浴缸剥落,床单太小,我们最终睡在同一个床垫上
简短的早餐
特别值得一提的是接待处的年轻人,他非常友好,面带微笑,友善。 😊
相对安全的停车场
Room was good. Staff was friendly and welcoming. Parking lot was well lit. I just needed something for a quick overnight and this did the job.
Stayed here for one night travelling through to Yosemite - decent enough room, needed a good airing but was very comfortable- Eric on reception was very good, friendly and courteous and helpful - WiFi good, overall very good stay
Overall the room is super old and smelly. This hotel should not be open anymore.
Room was excellent and staff are super friendly. Check in and out was easy breazy
The area is fine, convenient, off the fwy.
Unfortunately the room smelled very, very bad. When AC was on it was worst because it moved the air around. Not a food or 1 incident smell, it is definitely a room, plumbing smell.
We arrived an hour before check-in at 2 o’clock. The room was available, but they wanted us to pay in cash. If we wanted to go up to the room early I’ve traveled all over the world and never have I ever had a bartering for me to be able to go into my room First it was $30 to go in an hour early and then he said how about 15 and I said I’m not gonna pay. I’ll wait in my car until three.