酒店回复: Thank you for your feedback. We sincerely apologize for the inconvenience and the issue with the used towels, which is unacceptable and will be addressed immediately with our housekeeping team.We want to clarify that we do not impose an extra fee simply because a reservation is booked through a third party. We only charge for services like early check-in or incidentals, and a deposit is standard for all guests. We regret any miscommunication regarding this.
酒店回复: Thank you for your feedback. We're glad to hear that our staff was nice, but we sincerely apologize for the issues you experienced with your room.We take your comments about the cigarette smell, the loud air conditioner, and the constant drip very seriously. This is not the standard we aim for, and we are working with our maintenance and housekeeping teams to address these issues immediately. We want all of our guests to have a comfortable and quiet stay.We appreciate you bringing this to our attention, as it helps us improve. We hope you'll consider staying with us again so we can provide you with a much better experience.
我们在这里度过了愉快的时光。
我当时在想房间是否干净。
没有毛巾,没有咖啡,也没有肥皂。
半夜,我被客人的尖叫声突然吵醒,他们像疯了一样尖叫。
其他客人也在抱怨。
经理本应给我打电话,但却没有。我要求退款。
我们因为要参加婚礼,所以订了101、102和103号房间。我猜101号房间的床歪得有点厉害。102号房间的床翻过来的时候会吱吱作响。103号房间看起来有点破旧。不过工作人员很友好,入住手续也非常便捷。早餐还不错,价格也合适。如果需要的话,推荐这家经济实惠的酒店。
我去赛道参加了一个活动。这里真是个绝佳的去处。活动半夜结束,这里基本上就是个睡觉的地方。早餐是基本的欧陆式早餐。鸡蛋、培根、香肠、吐司、松饼和几份麦片。早上我又要上路了,这些食物足够了。明年进口车大赛回到麦迪逊的时候,我还会再住在这里。
这个地方和房间看起来和照片完全不一样。我订了一间带按摩浴缸的房间。浴缸很旧,而且坏了。前台人员告诉我明天会有人来修。但由于我只预订了一天,所以这根本没用。我申请退款,但被拒绝了。我还是会申请退款。
房间很普通,但他们会试图通过第三方收取费用,以弥补他们除了押金之外没有收到的钱。还发现淋浴间里挂着用过的毛巾。
地方很棒
非常干净安静
房间非常宽敞
床很舒服。
我们以后一定会再住在这里。
我很喜欢这里的客户服务,但是床很硬,没有被子,微波炉不能用,折叠床又脏又旧
工作人员很好,房间装修得很好……但是我房间里的冰箱很吵,早餐也不太好
工作人员很友好,但房间里有股烟味,空调虽然冷,但声音很大,还不停地滴水。