酒店回复: Dear Guest,Thank you for your wonderful review! We are thrilled to hear that everything was perfect and clean during your stays with us. Your loyalty and recommendation mean a lot to us, and we are delighted to have provided you with a satisfying experience. We look forward to welcoming you back for another great stay.Warm regards, Team OYO
3.0分
其他
展开
Staff very friendly! Air conditioning good, smelled cigarette smoke everywhere. Towels not white and also smelled like smoke. Stains on sheets from markers or something. For the price it was sufficient.
2.0分
其他
展开
The gentleman at the front desk was polite and friendly, unfortunately his personality was one of very few positives. The whole building smelled like cigarettes; my room smelled like mold and mildew. The A/C unit cooled the room well, but the air was damp and left a greasy film on everything. The towels and sheets appeared to be old, but reasonably clean. I did, however, find cigarette burn holes peppering the mattress in my “non-smoking” room. The shower didn’t drain, its curtain was moldy, and the water (shower, sink, toilet) had a yellowish tint. The door stuck, the bathroom mirror and tiles were scratched and cracked, and the carpeting didn’t quite make it to the walls. I didn’t see or hear any roaches, but there were many fruit flies buzzing around my room. Despite the low price, I couldn’t justify spending any more nights than necessary and ended up checking out a day early. I do plan on visiting Morton again in the future, but I will not be staying at this hotel.
展开
酒店回复: Dear Liam,Thank you for your honest feedback. We’re very sorry to hear that your stay at OYO Hotel Morton/East Peoria I-74 did not meet your expectations. Your concerns about the room conditions and staff availability are important to us, and we will address these issues promptly. We appreciate you bringing this to our attention and hope to have the opportunity to improve your experience in the future.Best regards,RosyOYO Hotel Morton/East Peoria I-74 Team
1.0分
其他
展开
Property was run down. Outside looked horrible with trash everywhere , empty alcohol containers. From the looks of it, the room hadnt been painted in years. The electrical wiring was running though a conduit on the wall, with outlets not working. When I tried to plug my charger in the same outlet as the television which was only one to use. It would shut the television off. The bathroom toilet wa s falling apart and the ceiling in the shower was falling in. Sagging and cracked. On top of all this at 10:52 the host comes and knocks on my door and tells me its time to go. Said like that. Like im a bum. I asked what time checkout was. He said 11am. I pointed out it w a s 10:52am. I had 8 minutes. He told me they have to clean the rooms. Mind you, check in is 3pm. A 4 hour gap to clean. Checkins are getting later and later these days. Then they want to try and run you out earlier than checkout time. In my opinion, and it is just my opinion if I was *******, I would stop having dealings with this hotel. It isnt good for companies reputation
1.0分
商务出差
展开
Very poor service. Avoid
No one for check in. Waited an hour. Came back. Had to bang on glass enclosed front desk. Staff was non plussed. No toilet paper. Had to go to desk to retrieve it. Would not recommend.
展开
酒店回复: Dear William,Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced during your stay. We deeply regret the delay at check-in and the lack of essential amenities, as this is certainly not the standard we aim to provide. Your comments have been shared with our team to ensure that we improve both service and attention to guest needs moving forward.We hope you’ll consider giving us another chance in the future.Best regards,The OYO Hotel Morton/East Peoria Team
1.0分
朋友出游
Hotel was not clean. Went into bedrooms with beds un made. Dirty walls and shower was also disgusting.
2.0分
其他
展开
Do not stay here. Ever....
Walking into the hotel, I knew I had made a mistake. There were weeds everywhere, and unfortunately, there weren't many options in town. Inside, it looked clean. The carpet was old and worn. The registration clerk was very nice. They had me pay before I saw the room. In the room, it still didn't look dirty. Aesthetically, the room was depressing. Redish orange walls, green carpet, old gold curtains, and a brown chair are not a good combination. The mirror in the bathroom was ancient, the towel rack was crooked, and I don't know what was going on with the hook on the back of the door. There was something on the headboard I could not identify. The tables felt like there was grit all over them. I bought some 91% alcohol and wipes. I sprayed the bed and cleaned the tables and headboard. The air conditioning unit made a huge clunking sound if left on high. This place has no redeeming value and should be torn down. I checked the bed, but didn't see any proof of bed bugs. I still wondered if something was crawling on me. It was the worst place I've ever stayed.
3.0分
其他
Nothing Fancy
Rooms were nice and clean. Manager was nice. The rest of the hotel is very dated and under construction.
3.0分
其他
There's no outside entrance to the rooms, it makes it hard packing your belongings into the room
展开
酒店回复: Dear Eddie,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the lack of outside entrances to the rooms. We understand how this can make unloading your belongings more difficult, and we appreciate your patience. We’ll take your comments into consideration as we continue to improve our guest experience.We hope to welcome you back soon.Best regards,Hotel ManagementOYO Hotel Morton/East Peoria I-74
3.0分
其他
Stairs were filthy. Seems like people live at this hotel
一切都完美而干净。去过那里两次。受到推崇的
Staff very friendly! Air conditioning good, smelled cigarette smoke everywhere. Towels not white and also smelled like smoke. Stains on sheets from markers or something. For the price it was sufficient.
The gentleman at the front desk was polite and friendly, unfortunately his personality was one of very few positives. The whole building smelled like cigarettes; my room smelled like mold and mildew. The A/C unit cooled the room well, but the air was damp and left a greasy film on everything. The towels and sheets appeared to be old, but reasonably clean. I did, however, find cigarette burn holes peppering the mattress in my “non-smoking” room. The shower didn’t drain, its curtain was moldy, and the water (shower, sink, toilet) had a yellowish tint. The door stuck, the bathroom mirror and tiles were scratched and cracked, and the carpeting didn’t quite make it to the walls. I didn’t see or hear any roaches, but there were many fruit flies buzzing around my room. Despite the low price, I couldn’t justify spending any more nights than necessary and ended up checking out a day early. I do plan on visiting Morton again in the future, but I will not be staying at this hotel.
Property was run down. Outside looked horrible with trash everywhere , empty alcohol containers. From the looks of it, the room hadnt been painted in years. The electrical wiring was running though a conduit on the wall, with outlets not working. When I tried to plug my charger in the same outlet as the television which was only one to use. It would shut the television off. The bathroom toilet wa s falling apart and the ceiling in the shower was falling in. Sagging and cracked. On top of all this at 10:52 the host comes and knocks on my door and tells me its time to go. Said like that. Like im a bum. I asked what time checkout was. He said 11am. I pointed out it w a s 10:52am. I had 8 minutes. He told me they have to clean the rooms. Mind you, check in is 3pm. A 4 hour gap to clean. Checkins are getting later and later these days. Then they want to try and run you out earlier than checkout time. In my opinion, and it is just my opinion if I was *******, I would stop having dealings with this hotel. It isnt good for companies reputation
Very poor service. Avoid
No one for check in. Waited an hour. Came back. Had to bang on glass enclosed front desk. Staff was non plussed. No toilet paper. Had to go to desk to retrieve it. Would not recommend.
Hotel was not clean. Went into bedrooms with beds un made. Dirty walls and shower was also disgusting.
Do not stay here. Ever....
Walking into the hotel, I knew I had made a mistake. There were weeds everywhere, and unfortunately, there weren't many options in town. Inside, it looked clean. The carpet was old and worn. The registration clerk was very nice. They had me pay before I saw the room. In the room, it still didn't look dirty. Aesthetically, the room was depressing. Redish orange walls, green carpet, old gold curtains, and a brown chair are not a good combination. The mirror in the bathroom was ancient, the towel rack was crooked, and I don't know what was going on with the hook on the back of the door. There was something on the headboard I could not identify. The tables felt like there was grit all over them. I bought some 91% alcohol and wipes. I sprayed the bed and cleaned the tables and headboard. The air conditioning unit made a huge clunking sound if left on high. This place has no redeeming value and should be torn down. I checked the bed, but didn't see any proof of bed bugs. I still wondered if something was crawling on me. It was the worst place I've ever stayed.
Nothing Fancy
Rooms were nice and clean. Manager was nice. The rest of the hotel is very dated and under construction.
There's no outside entrance to the rooms, it makes it hard packing your belongings into the room
Stairs were filthy. Seems like people live at this hotel