Staff was friendly. Room was dirty. Roaches in room. Neighbor played loud music, shook items in our room. Heat did not work but was fixed next day. Leftover pizza under table. Not happy! Almost swallowed a baby roach on my coffee cup!
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the distressing experience you encountered during your stay, particularly the incident with the roach in your coffee cup. This is certainly not the standard we strive for at OYO.We are taking immediate action to address the cleanliness and pest issues you mentioned. Our team is increasing room inspections and partnering with pest control services to ensure this does not happen again. Additionally, we are reviewing our noise policies to prevent disturbances from neighboring rooms.Please feel free to reach out to us directly at [contact information] for further assistance or follow-up. We are committed to resolving your concerns and improving your experience with us.Thank you for bringing these matters to our attention.Team OYO
1.0分
其他
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The headboard was completely off the bed pushed up against the window. With a dirty sock, a tv was missing in 1 room.. they completely put me in a renovated room that was not done.
1.0分
商务出差
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Needs to be condemned
This place should be condemned by the state. The manager was very sweet and friendly. But the place is the most nastiest place I have ever seen. Roaches, filthy, nasty.
Floors dirty, holes in walls, caked on filth, toilet that didn’t work,
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酒店回复: Dear Pamela,Thank you for sharing your feedback regarding your stay at Castle Inn & Suites By OYO Chickasha. We’re sorry to hear that your experience did not meet expectations. Your comments have been shared with our team to help improve the guest experience for future visits.Sincerely,LisaCastle Inn & Suites By OYO Chickasha
1.0分
其他
Fing garbage
Room was attempted to be broken into. This is the slums.
1.0分
其他
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TERRIBLE
We showed up to check in at 2:53 and the doors were locked. There was grass grown up all around the place. Several families were outside as if the place was used as an apartment complex. There was a number on the door but no one answered when we called several times. We ended up booking a room elsewhere.
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酒店回复: Dear Guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced during your recent visit. It is disappointing to hear about the locked doors and the lack of response when you tried to reach out. We understand how frustrating this must have been, especially after a long journey.Please be assured that we are taking immediate steps to address these issues, including reviewing our check-in procedures and ensuring our contact lines are always responsive. Your feedback is invaluable in helping us improve our services.We genuinely hope to have the opportunity to welcome you back in the future and provide you with a much better experience.Warm regards,Team OYO
1.0分
商务出差
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It was absolutely horrible. Unsafe dark parking lot, people sitting in the dark at 2 am. BED BUGS, flies, roaches.... I wish I could get my money back I spent 30 seconds in there and split. Do not book!
2.0分
其他
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My overall experience was actually not that great. Besides the loud neighbors above and to either side of me, there were stains on the sheets and the room smelt old. Even the quality of the room was questionable, I felt like the bottom of the shower was going to break when I stepped in it.
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酒店回复: Dear Sarah,Thank you for sharing your feedback. We're sorry to hear that your experience at Castle Inn & Suites by OYO Chickasha was not up to your expectations. We apologize for the noise, the condition of the room, and the issues with cleanliness you encountered. Please know that we are addressing these concerns to improve future guest experiences.We truly value your feedback and hope to have the opportunity to provide a better stay next time.Best regards,Hotel ManagementCastle Inn & Suites by OYO Chickasha
4.0分
其他
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We were upgraded because the room we booked wasn't ready so that was nice. Andrea was very friendly and accommodating. We will be using the location as we have family in the area and it is very convenient.
1.0分
其他
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DO NOT STAY HERE
Absolutely horrible. Walked in and walked out. There are no words for how awful this place is. I have never seen such a dump. If you're on a budget, sleep in your car. It wont let me add the photos. But please trust me! Absolute dump.
5.0分
其他
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Honestly, I wasn’t expecting much when I booked this place because of the price—but wow, it totally exceeded my expectations. The room was super clean, the bed was actually really comfy, and everything just felt cozy and well taken care of.
The staff were super chill and helpful, and check-in was a breeze. I had everything I needed—good Wi-Fi, a fridge, microwave, and even some extra towels without having to ask.
It’s in a great spot too—close to stuff but still nice and quiet at night. Felt totally safe and relaxed the whole time I was there.
If you’re just looking for a solid, affordable place to crash without all the fuss, this motel’s where it’s at. I’ll definitely stay here again next time I’m in town.
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酒店回复: Dear Lena,Thank you for your amazing 5-star review! We’re so happy to hear that we exceeded your expectations during your stay at Castle Inn & Suites By OYO Chickasha. It’s wonderful to know that the room, amenities, and service made your visit comfortable and enjoyable. We can’t wait to welcome you back next time you're in town!Best regards,LisaCastle Inn & Suites By OYO Chickasha
Staff was friendly. Room was dirty. Roaches in room. Neighbor played loud music, shook items in our room. Heat did not work but was fixed next day. Leftover pizza under table. Not happy! Almost swallowed a baby roach on my coffee cup!
The headboard was completely off the bed pushed up against the window. With a dirty sock, a tv was missing in 1 room.. they completely put me in a renovated room that was not done.
Needs to be condemned
This place should be condemned by the state. The manager was very sweet and friendly. But the place is the most nastiest place I have ever seen. Roaches, filthy, nasty.
Floors dirty, holes in walls, caked on filth, toilet that didn’t work,
Fing garbage
Room was attempted to be broken into. This is the slums.
TERRIBLE
We showed up to check in at 2:53 and the doors were locked. There was grass grown up all around the place. Several families were outside as if the place was used as an apartment complex. There was a number on the door but no one answered when we called several times. We ended up booking a room elsewhere.
It was absolutely horrible. Unsafe dark parking lot, people sitting in the dark at 2 am. BED BUGS, flies, roaches.... I wish I could get my money back I spent 30 seconds in there and split. Do not book!
My overall experience was actually not that great. Besides the loud neighbors above and to either side of me, there were stains on the sheets and the room smelt old. Even the quality of the room was questionable, I felt like the bottom of the shower was going to break when I stepped in it.
We were upgraded because the room we booked wasn't ready so that was nice. Andrea was very friendly and accommodating. We will be using the location as we have family in the area and it is very convenient.
DO NOT STAY HERE
Absolutely horrible. Walked in and walked out. There are no words for how awful this place is. I have never seen such a dump. If you're on a budget, sleep in your car. It wont let me add the photos. But please trust me! Absolute dump.
Honestly, I wasn’t expecting much when I booked this place because of the price—but wow, it totally exceeded my expectations. The room was super clean, the bed was actually really comfy, and everything just felt cozy and well taken care of.
The staff were super chill and helpful, and check-in was a breeze. I had everything I needed—good Wi-Fi, a fridge, microwave, and even some extra towels without having to ask.
It’s in a great spot too—close to stuff but still nice and quiet at night. Felt totally safe and relaxed the whole time I was there.
If you’re just looking for a solid, affordable place to crash without all the fuss, this motel’s where it’s at. I’ll definitely stay here again next time I’m in town.