酒店回复: Dear Kentrell, Thank you for your business and we really appreciate your reviews. Your feedback acts as an encouragement for our team. Customer satisfaction is our top priority and we strive to our best to work with our guest as per their expectations to give them a perfect stay. Thank you again and we look forward to see you again in future. Thanks
5.0分
其他
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Tv didn't work but we just went to bed had a early morning. Curtains didn't close all the way but I laid floor lamp against them. Outside light flickered all night flashing above curtains. Besides that nice place. Would go there again.
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酒店回复: Dear Guest, Thank you so much for your wonderful feedback and perfect score! We’re delighted to hear that you enjoyed your stay and location. Your kind words mean a lot to us. We look forward to welcoming you back again soon! Kind regards, Management
5.0分
商务出差
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Cleaning staff comes every day fresh towels soap. We were on a weekly stay. Many hotels don’t come daily on a weekly. They’ve installed new smart tvs also in most rooms which is a really nice added plus.
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted to know you enjoyed our daily housekeeping service and appreciated the fresh towels, amenities, and newly installed smart TVs. Your satisfaction is our top priority, and we’re glad we could make your weekly stay comfortable and enjoyable. We look forward to welcoming you again soon.Warm regards,Management
2.0分
商务出差
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The tub had paint chipping off the sides and floor, the shower curtain would not close properly causing water to go everywhere diring shower. Exposed ceiling tiles in bathroom. No clear channel guide for entertainment.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments have been shared with our management and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to welcome you back for a better experience in the future.Kind regards,Management
2.0分
其他
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Room was clean and the bed was comfortable . The ceilings were cosmetically unpleasant, the pattern didn’t match and the drywall seems were visible. The bathroom had paint splatter all over the floor and the shower surround was in poor condition.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to know that you found the room clean and the bed comfortable — providing a restful stay is always a top priority for us.However, I’m truly sorry that certain aspects of the room’s condition did not meet your expectations. We appreciate you bringing the ceiling and bathroom concerns to our attention. Your comments have been shared with our maintenance team, and we’re actively working on improvements to ensure a better experience for future guests.Your input is valuable to us, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay.Warm regards,Management
1.0分
其他
never again refrigerator kept buzzing all night couldn’t even sleep fix that place up
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酒店回复: Dear Guest,Thank you for sharing your feedback with us. We’re truly sorry to hear about the inconvenience you experienced during your stay, particularly with the refrigerator noise. We completely understand how important a good night’s rest is, and we apologize that this affected your comfort. Please be assured that our maintenance team has been informed and will be addressing this issue promptly to ensure it does not happen again. Your feedback is very valuable to us, as it helps us improve our services and provide a better experience for all our guests. We hope you might consider giving us another opportunity in the future to provide you with a more pleasant and comfortable stay.Warm regards,Management Team
1.0分
其他
There was no stay due to a paid double bookiing.. The hotel stated ******* took my money and would not accommodate.
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酒店回复: Dear Ollie,We're very sorry to hear about the frustration you experienced with your reservation. We understand how disappointing it must have been, and we regret that we were unable to accommodate you due to the booking issue. While third-party booking platforms handle payments directly, we always aim to assist our guests as much as possible in these situations. We recommend reaching out to ******* for a resolution, and we’re happy to support any investigation from their side. Thank you for bringing this to our attention. We hope to have the chance to welcome you properly in the future.Warm regards,ManagementSuper 8
1.0分
其他
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It were terrible, don't get me wrong the lady at the desk was nice, but for this to be a none smoking motel, smell like cigarette smoke throughout this place, if you not a smoker like myself this a problem, the carpet in our room were nasty, house keeper is filthy my fiancee and I left for a few hours on our return the same sheets still on the bed from the night before, I dont want to give too much information but know the sheets were nasty! We will not return.
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酒店回复: Dear Perry,Thank you for sharing your feedback. While we’re glad to hear our front desk staff was welcoming, we're truly sorry that the rest of your experience did not meet expectations. We do offer both smoking and non-smoking rooms to accommodate all our guests, and we understand how the presence of smoke can be unpleasant for non-smokers. If there was any mix-up or if smoke carried into your area, we sincerely apologize. Additionally, we take cleanliness very seriously, and we're disappointed to hear about the condition of your room. We've addressed your concerns with our housekeeping team to ensure that this is corrected moving forward. We appreciate you bringing these issues to our attention and will continue working to improve our guest experience.Sincerely,ManagementSuper 8 Motel
5.0分
情侣出游
Hotel staff extremely friendly, check in was easy & quick, it’s a nice, close, overnight getaway. It’s our go to for such occasions!
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酒店回复: Dear Thomas,Thank you so much for your kind words and for making Super 8 your go-to choice for overnight getaways! We’re delighted to hear that our friendly staff and smooth check-in helped make your stay enjoyable. We truly appreciate your loyalty and look forward to welcoming you back whenever you need a comfortable and convenient stay.Warm regards,ManagementSuper 8
好的
好的
Tv didn't work but we just went to bed had a early morning. Curtains didn't close all the way but I laid floor lamp against them. Outside light flickered all night flashing above curtains. Besides that nice place. Would go there again.
Cleaning staff comes every day fresh towels soap. We were on a weekly stay. Many hotels don’t come daily on a weekly. They’ve installed new smart tvs also in most rooms which is a really nice added plus.
The tub had paint chipping off the sides and floor, the shower curtain would not close properly causing water to go everywhere diring shower. Exposed ceiling tiles in bathroom. No clear channel guide for entertainment.
Room was clean and the bed was comfortable . The ceilings were cosmetically unpleasant, the pattern didn’t match and the drywall seems were visible. The bathroom had paint splatter all over the floor and the shower surround was in poor condition.
never again refrigerator kept buzzing all night couldn’t even sleep fix that place up
There was no stay due to a paid double bookiing.. The hotel stated ******* took my money and would not accommodate.
It were terrible, don't get me wrong the lady at the desk was nice, but for this to be a none smoking motel, smell like cigarette smoke throughout this place, if you not a smoker like myself this a problem, the carpet in our room were nasty, house keeper is filthy my fiancee and I left for a few hours on our return the same sheets still on the bed from the night before, I dont want to give too much information but know the sheets were nasty! We will not return.
Hotel staff extremely friendly, check in was easy & quick, it’s a nice, close, overnight getaway. It’s our go to for such occasions!