酒店回复: Dear Kentrell, Thank you for your business and we really appreciate your reviews. Your feedback acts as an encouragement for our team. Customer satisfaction is our top priority and we strive to our best to work with our guest as per their expectations to give them a perfect stay. Thank you again and we look forward to see you again in future. Thanks
1.0分
其他
There was no stay due to a paid double bookiing.. The hotel stated ******* took my money and would not accommodate.
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酒店回复: Dear Ollie,We're very sorry to hear about the frustration you experienced with your reservation. We understand how disappointing it must have been, and we regret that we were unable to accommodate you due to the booking issue. While third-party booking platforms handle payments directly, we always aim to assist our guests as much as possible in these situations. We recommend reaching out to ******* for a resolution, and we’re happy to support any investigation from their side. Thank you for bringing this to our attention. We hope to have the chance to welcome you properly in the future.Warm regards,ManagementSuper 8
1.0分
其他
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It were terrible, don't get me wrong the lady at the desk was nice, but for this to be a none smoking motel, smell like cigarette smoke throughout this place, if you not a smoker like myself this a problem, the carpet in our room were nasty, house keeper is filthy my fiancee and I left for a few hours on our return the same sheets still on the bed from the night before, I dont want to give too much information but know the sheets were nasty! We will not return.
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酒店回复: Dear Perry,Thank you for sharing your feedback. While we’re glad to hear our front desk staff was welcoming, we're truly sorry that the rest of your experience did not meet expectations. We do offer both smoking and non-smoking rooms to accommodate all our guests, and we understand how the presence of smoke can be unpleasant for non-smokers. If there was any mix-up or if smoke carried into your area, we sincerely apologize. Additionally, we take cleanliness very seriously, and we're disappointed to hear about the condition of your room. We've addressed your concerns with our housekeeping team to ensure that this is corrected moving forward. We appreciate you bringing these issues to our attention and will continue working to improve our guest experience.Sincerely,ManagementSuper 8 Motel
5.0分
情侣出游
Hotel staff extremely friendly, check in was easy & quick, it’s a nice, close, overnight getaway. It’s our go to for such occasions!
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酒店回复: Dear Thomas,Thank you so much for your kind words and for making Super 8 your go-to choice for overnight getaways! We’re delighted to hear that our friendly staff and smooth check-in helped make your stay enjoyable. We truly appreciate your loyalty and look forward to welcoming you back whenever you need a comfortable and convenient stay.Warm regards,ManagementSuper 8
5.0分
其他
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Comfortable Stay with Friendly Service
I recently stayed at the Super 8 by Wyndham in Monee, Illinois, and was impressed with the overall experience. The staff was attentive and professional, making check-in and check-out smooth and hassle-free. The room was clean, comfortable, and well-maintained, which gave me confidence in the property’s commitment to cleanliness and guest satisfaction.
The complimentary SuperStart breakfast was a convenient way to start the day, with fresh coffee, cereals, and other light options available. The dining area was kept tidy and organized. Amenities such as reliable Wi-Fi, air conditioning, and comfortable bedding added to the ease of the stay, making it a good option for both leisure and business travelers.
Another standout feature was the quiet and safe environment, which allowed me to rest well and focus during my visit. The location is convenient with quick access to nearby highways, making it easy to travel around the south suburban Chicago area.
Overall, this Super 8 provided solid value with excellent service, comfort, and cleanliness. I would recommend it to anyone looking for a reliable and budget-friendly stay in the area.
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酒店回复: Dear DEREK, Thank you so much for sharing your thoughtful feedback about your recent stay at Super 8 by Wyndham in Monee, Illinois. We're truly delighted to hear that your experience was smooth, comfortable, and enjoyable from start to finish.It’s wonderful to know that our team’s attentiveness and professionalism made a positive impression, and that the cleanliness and upkeep of your room met your expectations. We’re also glad you found value in our SuperStart breakfast and appreciated the quiet, safe environment—your comfort and peace of mind are always top priorities.Your kind words about our amenities and convenient location mean a lot, and we’re grateful for your recommendation. We look forward to welcoming you back whenever your travels bring you to the south suburban Chicago area.Warm regards,Super 8 by Wyndham – Monee Team
1.0分
其他
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It was not worth the price I paid. The water pressure was so low. I asked for a refund and they said I couldn’t because i booked through *******. The people above me walked the floor all night hard and the room next door was adjacent with gray tape and they talked loud all night. I was afraid to sleep. Then I got moved to second floor and it wasn’t any better. Never again. I’m requesting a rull refund. I drove 10 hours to get no rest my 3 days there.
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酒店回复: Dear Tomeka, We sincerely apologize for the issues you encountered, including the water pressure, noise disturbances, and the condition of the adjacent room. Your comfort and peace of mind are extremely important to us, and we regret that we fell short during your visit.We truly appreciate your feedback—it helps us grow and serve our guests better.
5.0分
其他
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The beds were comfortable, although I hit my ankle on a metal piece sticking out from the base of the bed. The shower head was dripping , but no big deal. The food choices available was Harold's chicken, Subway, Gracie's Taco's, McDonald's, Burger King, Starbucks and Dunkin Donuts and Culver's just to name a few.
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酒店回复: Dear Andera,Thank you for taking the time to share your feedback. We're glad to hear that you found the beds comfortable and enjoyed the variety of nearby dining options. We sincerely apologize for the inconvenience caused by the exposed metal on the bed frame and the dripping shower head. Your comments have been shared with our maintenance team so we can address these issues promptly and ensure they do not affect future guests. We truly appreciate your insights, as they help us improve the quality of our accommodations. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future.Warm regards,Super8
3.0分
其他
Stay was fine besides the week long $100 hold they didn’t mention. not a normal hotel deposit
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酒店回复: Dear Nathan ,Thank you for staying with us and for sharing your feedback. We're glad to hear that your overall stay was satisfactory. We understand your concern regarding the $100 hold. Please know that our incidental deposit policy is in place to protect both guests and the property, and it is a standard practice at many hotels. Regarding the $100 hold, we do require a refundable deposit for incidentals, which is released at the time of check-out. This policy is communicated to all guests during the check-in process to ensure transparency. We appreciate your business and hope to have the opportunity to welcome you back in the future with an even smoother experience.Sincerely,ManagementSuper 8 Motel
4.0分
家庭亲子
The king size is too worn with a rather large sink hole on the left side of bed, very uncomfortable for sleeping.
好的
好的
There was no stay due to a paid double bookiing.. The hotel stated ******* took my money and would not accommodate.
It were terrible, don't get me wrong the lady at the desk was nice, but for this to be a none smoking motel, smell like cigarette smoke throughout this place, if you not a smoker like myself this a problem, the carpet in our room were nasty, house keeper is filthy my fiancee and I left for a few hours on our return the same sheets still on the bed from the night before, I dont want to give too much information but know the sheets were nasty! We will not return.
Hotel staff extremely friendly, check in was easy & quick, it’s a nice, close, overnight getaway. It’s our go to for such occasions!
Comfortable Stay with Friendly Service
I recently stayed at the Super 8 by Wyndham in Monee, Illinois, and was impressed with the overall experience. The staff was attentive and professional, making check-in and check-out smooth and hassle-free. The room was clean, comfortable, and well-maintained, which gave me confidence in the property’s commitment to cleanliness and guest satisfaction.
The complimentary SuperStart breakfast was a convenient way to start the day, with fresh coffee, cereals, and other light options available. The dining area was kept tidy and organized. Amenities such as reliable Wi-Fi, air conditioning, and comfortable bedding added to the ease of the stay, making it a good option for both leisure and business travelers.
Another standout feature was the quiet and safe environment, which allowed me to rest well and focus during my visit. The location is convenient with quick access to nearby highways, making it easy to travel around the south suburban Chicago area.
Overall, this Super 8 provided solid value with excellent service, comfort, and cleanliness. I would recommend it to anyone looking for a reliable and budget-friendly stay in the area.
It was not worth the price I paid. The water pressure was so low. I asked for a refund and they said I couldn’t because i booked through *******. The people above me walked the floor all night hard and the room next door was adjacent with gray tape and they talked loud all night. I was afraid to sleep. Then I got moved to second floor and it wasn’t any better. Never again. I’m requesting a rull refund. I drove 10 hours to get no rest my 3 days there.
The beds were comfortable, although I hit my ankle on a metal piece sticking out from the base of the bed. The shower head was dripping , but no big deal. The food choices available was Harold's chicken, Subway, Gracie's Taco's, McDonald's, Burger King, Starbucks and Dunkin Donuts and Culver's just to name a few.
Stay was fine besides the week long $100 hold they didn’t mention. not a normal hotel deposit
The king size is too worn with a rather large sink hole on the left side of bed, very uncomfortable for sleeping.