酒店回复: Dear Beatriz,We sincerely regret the many inconveniences you experienced during your stay. The situation he describes does not meet our quality and service standards. We are taking immediate steps to address and correct the aforementioned issues, including cleaning rooms and improving our refund processes. We are committed to improving to offer more satisfying experiences in the future.Sincerely, Hotel Manager
5.0分
其他
原文
翻译提供方：Google
非常好
展开
酒店回复: Dear David,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
5.0分
其他
展开
Room was clean and nice. Breakfast was great parking was fine but wish the pool was open because it was temporarily closed. I basically wanted to stay there cause they had the indoor pool but I hope they have it open next time.
展开
酒店回复: Dear Dustan,Thank you for sharing your experience. We are glad to know you enjoyed the clean and comfortable room along with the great breakfast and convenient parking. We have noted your disappointment regarding the temporary pool closure and regret the inconvenience caused. Our team will review this with the appropriate department. We look forward to welcoming you back and hope you enjoy the pool during your next stay.Sincerely, Hotel Manager
5.0分
其他
展开
The room was very nice, clean, and comfortable. The only complaint I have was the pillows did not smell well.. Need occasional washing. Are was safe and quiet.
展开
酒店回复: Dear Deborah,Thank you for your kind feedback. We are delighted to know that you found the room clean, comfortable, and located in a safe and quiet area. We regret the inconvenience caused by the pillow freshness and have shared your comment with our housekeeping team to ensure regular linen care. Your input helps us maintain a pleasant and refreshing environment for all guests. We look forward to welcoming you back soon.Sincerely, Hotel Manager
4.0分
其他
The room was great size, clean, smelled good, and was generally a good quick stay. No complaints except no elevator.
展开
酒店回复: Dear Greg,Thank you for your kind feedback. We are delighted to know that you enjoyed your stay and appreciated the clean, spacious room and pleasant atmosphere. We have noted your comment regarding the absence of an elevator and understand how that could be inconvenient. Your feedback helps us improve our guest experience, and we look forward to welcoming you again for another comfortable and enjoyable stay.Sincerely, Hotel Manager
5.0分
商务出差
Comfortable room. Kind and professional staff. Clean. Safe parking. Hot water in the shower with solid pressure. Large TV with lots of channels. Comfy bed.
展开
酒店回复: Dear Diana,Thank you for your excellent feedback. We are delighted to hear that you enjoyed the comfortable room, clean surroundings, and reliable amenities such as the hot shower and large TV. It is wonderful to know that our kind and professional staff, along with the safe parking and cozy bed, helped make your stay pleasant. We truly appreciate your thoughtful review and look forward to welcoming you back for another comfortable and enjoyable visit.Sincerely, Hotel Manager
2.0分
商务出差
展开
The room smelt horrible. The mold was all over in the bathroom
I have videos of it. The toilet barely flushed. Things were damaged in there. Seen roaches also
展开
酒店回复: Dear Kristen,We regret the inconvenience caused and appreciate you sharing this feedback. Cleanliness and maintenance are top priorities, and your comments about the bathroom condition and pest concerns have been shared with our housekeeping and maintenance teams for immediate attention. We are committed to ensuring every guest enjoys a comfortable and hygienic stay and will address these issues promptly to enhance future experiences.Sincerely, Hotel Manager
2.0分
其他
I killed 4 roaches in my room and saw a mouse..my commode wouldnt flush and the wifi is a joke
展开
酒店回复: Dear Daisy,We took note of your remark about roaches during your stay, which is very unusual. We take pest control measures regularly on our property, but we will investigate further. Anyway, please accept our apologies for the inconvenience. The problem will be completely resolved. You'll have a great time the next time you visit. I hope to see you again soon.Sincerely, Hotel Manager
3.0分
其他
I would have given it a better rating, but I had to deduct points due to the cobwebs on the ceiling. The people were nice.
展开
酒店回复: Dear Christina,Thank you for your feedback. We are glad to hear that you found our team to be kind and welcoming, as friendly service is something we take pride in. We also value your observation regarding the cobwebs, as cleanliness in every detail is very important to us. Your comment will be shared with our housekeeping team so closer attention can be given. We look forward to providing you with an even better experience on your next stay.Sincerely, Hotel Manager
我们去纳什维尔，结果中间在Paducah逛晚了就订了这个酒店住下。整体还是中规中矩的，但是酒店里总觉着有些怪味，不知到是**还是印度什么香料。
整个酒店闻起来很难闻，床单被烧焦了，还被头发弄脏了。我想泡杯咖啡，因为天气很冷，肮脏的咖啡机从来没有清理过。暖气感觉不到，而且很吵，最糟糕的是我的退款花了 7 天才收到。
非常好
Room was clean and nice. Breakfast was great parking was fine but wish the pool was open because it was temporarily closed. I basically wanted to stay there cause they had the indoor pool but I hope they have it open next time.
The room was very nice, clean, and comfortable. The only complaint I have was the pillows did not smell well.. Need occasional washing. Are was safe and quiet.
The room was great size, clean, smelled good, and was generally a good quick stay. No complaints except no elevator.
Comfortable room. Kind and professional staff. Clean. Safe parking. Hot water in the shower with solid pressure. Large TV with lots of channels. Comfy bed.
The room smelt horrible. The mold was all over in the bathroom
I have videos of it. The toilet barely flushed. Things were damaged in there. Seen roaches also
I killed 4 roaches in my room and saw a mouse..my commode wouldnt flush and the wifi is a joke
I would have given it a better rating, but I had to deduct points due to the cobwebs on the ceiling. The people were nice.