We stay here often and unfortunately the guy that checks me in is always rude and adds different amounts for a "reservation fee" even tho ive already paid fees through the site. I like staying here despite this and the poor condition of the rooms.
1.0分
商务出差
展开
I like that the property is walking distance to a convenience store and gas station. It's across the street from a Waffle House. The bed was comfortable. The room was old and dingy with orange walls. The carpet was worn and dirty. The bed linens were clean but had holes in the sheets and blankets. The mattress was hard. The toilet was not firmly affixed to the floor, it wobbled when you sat on it. The room had a damp smell. I had to turn on the heat to get the damp smell out of the air. There were some loud people in the hallway on the night I stayed. The vending machine was broken. In general, I get the impression that these property owners are doing the best they can, but they are struggling to managing this hotel. This place may be fine for some who just want a cheap, clean place to sleep. but I will not stay there again.
展开
酒店回复: Dear Clotillia,We’re very sorry to hear your stay did not meet expectations. We appreciate your detailed feedback, which will help us improve our property and services. Thank you for sharing your experience.Sincerely,LisaRed Carpet Inn & Suites Lima (Listing Partner)
1.0分
情侣出游
展开
Smelled digusting. Left after a couple hours and should have asked for a refund but I couldnt stand that putrid place a minute longer. Going to be hearing from me again if I end up tracking bugs home or something.
Your building should be condemned
展开
酒店回复: Dear Mark,We’re very sorry to hear about your experience and the issues you faced. Your concerns about cleanliness and maintenance are taken seriously and have been shared with our management team for immediate attention. We apologize for the discomfort caused and appreciate your feedback.Best regards,LisaRed Carpet Inn & Suites Lima (Listing Partner)
3.0分
其他
Not so great
Very old location in need of a face lift. Front office would not accept a passport as ID????
展开
酒店回复: Dear Tracy,Thank you for your feedback. We apologize for any inconvenience you experienced during your stay at Red Carpet Inn & Suites Lima. We are currently working on improving our facilities and appreciate your input. We will also look into the issue with the ID policy to ensure we provide better service in the future.Sincerely,LisaRed Carpet Inn & Suites Lima
3.0分
情侣出游
展开
The price was cheap, photo of the room looked ok. On arrival the outside appearance was poor, drapes ratty looking,. Inside the room looked as if furnished from Goodwill. Washroom sink was very rusty. 1 towel and flannel per person, no hand towel. I recommend if thinking about this hotel just don't. I could say more but you get the idea.
展开
酒店回复: Dear Eileen,Thank you for sharing your feedback about your stay at Red Carpet Inn & Suites Lima. We sincerely apologize for the issues you experienced with the appearance and condition of the room. Your feedback is important to us, and we will address these concerns to improve the experience for future guests.We appreciate your comments and hope to offer a better experience in the future.Best regards,LisaRed Carpet Inn & Suites Lima
2.0分
商务出差
Not good choice, keep looking. Although cheap it’s a dumpster.
1.0分
其他
展开
Poorly Housekeeping
When I first got to the room the guy was very rude and said room wasn’t paid for even after I showed him my confirmation code then he said no no you gotta pay then after about 30 mins he said oh wait it’s paid for but now I need 2.00 a night for leaning but they never once cleaned the room or even asked if we needed anything h .
Bad place to stay ,paid for 2 queen beds got a room with I bed …
展开
酒店回复: Dear Vicky,We sincerely apologize for the issues you faced during your stay. The confusion during check-in and the lack of housekeeping service are not the experiences we want our guests to have. Your feedback is extremely valuable, and we will be addressing these concerns with our team to improve our service. Thank you for bringing this to our attention, and we regret any inconvenience caused.Best regards,LisaThe Red Carpet Inn & Suites Lima
1.0分
其他
Worst motel I have ever stayed in. There is nothing to like here. More a demolition site than a motel. Cheap for a reason. Best to stay away.
展开
酒店回复: Dear Stan,We sincerely regret that your experience did not meet expectations. Guest comfort and satisfaction are our priorities, and we take your feedback seriously. We appreciate your honesty and will review the concerns you've mentioned to make necessary improvements. Thank you for sharing your thoughts, and we apologize for any inconvenience caused.Best regards,LisaThe Red Carpet Inn & Suites Lima
房间状况不佳，不安全
目的是为了过夜和休息，设施很好，虽然有点旧。
Cheap
We stay here often and unfortunately the guy that checks me in is always rude and adds different amounts for a "reservation fee" even tho ive already paid fees through the site. I like staying here despite this and the poor condition of the rooms.
I like that the property is walking distance to a convenience store and gas station. It's across the street from a Waffle House. The bed was comfortable. The room was old and dingy with orange walls. The carpet was worn and dirty. The bed linens were clean but had holes in the sheets and blankets. The mattress was hard. The toilet was not firmly affixed to the floor, it wobbled when you sat on it. The room had a damp smell. I had to turn on the heat to get the damp smell out of the air. There were some loud people in the hallway on the night I stayed. The vending machine was broken. In general, I get the impression that these property owners are doing the best they can, but they are struggling to managing this hotel. This place may be fine for some who just want a cheap, clean place to sleep. but I will not stay there again.
Smelled digusting. Left after a couple hours and should have asked for a refund but I couldnt stand that putrid place a minute longer. Going to be hearing from me again if I end up tracking bugs home or something.
Your building should be condemned
Not so great
Very old location in need of a face lift. Front office would not accept a passport as ID????
The price was cheap, photo of the room looked ok. On arrival the outside appearance was poor, drapes ratty looking,. Inside the room looked as if furnished from Goodwill. Washroom sink was very rusty. 1 towel and flannel per person, no hand towel. I recommend if thinking about this hotel just don't. I could say more but you get the idea.
Not good choice, keep looking. Although cheap it’s a dumpster.
Poorly Housekeeping
When I first got to the room the guy was very rude and said room wasn’t paid for even after I showed him my confirmation code then he said no no you gotta pay then after about 30 mins he said oh wait it’s paid for but now I need 2.00 a night for leaning but they never once cleaned the room or even asked if we needed anything h .
Bad place to stay ,paid for 2 queen beds got a room with I bed …
Worst motel I have ever stayed in. There is nothing to like here. More a demolition site than a motel. Cheap for a reason. Best to stay away.