酒店回复: Bonjour,Merci pour votre retour suite à votre séjour à l'Hôtel Europa Ridgecrest. Nous vous prions de nous excuser si la chambre et les équipements n'ont pas répondu à vos attentes. Vos commentaires sur l'état de la chambre et des serviettes sont importants pour nous et nous travaillons à améliorer nos standards de qualité. Nous vous remercions de partager votre expérience et espérons vous offrir un meilleur séjour à l'avenir.Cordialement,L'équipe de l'Hôtel Europa Ridgecrest
5.0分
其他
原文
翻译提供方：Google
出色的。
酒店回复: Hi Marco Thank you very much for your great review.
1.0分
其他
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Good location. Atmosphere is scary. The TV doesn't work. The floor had puddles that looked like coffee and I had to mop them up. Walls filthy. No smoke detectors. Filthy towels. Extremely run down. No plug for the bathtub or the sink. Plumbing is horrible. Tried calling to see if he could turn on the TV. He didn't answer the phone. No wifi available even though it's advertised. It's not worth the money I paid for it. It's not worth what I paid for. Never again
5.0分
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Good motel at a great price. The room was very clean and the front staff were excellent. Super friendly and had me checked in under 3 minutes. I will be staying here more often. Nice find
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酒店回复: Hi Randy,Thank you for your 5-star review! We’re delighted to hear you enjoyed your stay at Hotel Europa Ridgecrest and appreciated our clean rooms and friendly staff. We look forward to welcoming you back on your future visits!Regards,RosyHotel Europa Ridgecrest
2.0分
商务出差
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Ghetto. Wouldnt go again. Sorry. Room had no cable, had to get switched to a diff. Room. Restroom pipes were all sticking out shower walls, restroom fan had so much mold and ROACHES in room.
3.0分
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Check in was easy. When I opened the door to the room,ni was shocked. Knowing it was a smoking room, I never thought the room would be so bad. The bed was soft but low to the ground. It was a king, only had two pillows, there was no fitted sheet(A flat sheet was used instead) and the only comforter was thin and full of holes. None of the outlets worked and couldn't even hold the weight of a charger base. All of the furniture was mismatched and the bathroom was small but it was clean. The towels were mismatch and dirty and I saw a baby roach crawling on the sink. This place was disgusting.
5.0分
商务出差
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I stayed at this place twice now. I’m working overnight and I ask the property owner if there was any possible way for an early check in but all the rooms were being cleaned. So I was going to take a nape in my truck and wait about 10 later he knocked on my window and checked me into a room so I can get some rest, this was very kind of him because I’ve been to other places and they would make me wait till 3pm
2.0分
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Odd stains, weird colors on everything, TV didn’t work, loud building, super sketchy area, smelled awful, curtain didn’t close, huge gap between the door and door frame. Didn’t want to touch or lay on anything frankly
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酒店回复: Dear Jayda,Thank you for your feedback. We're sorry to hear that your stay at OYO Hotel Europa Ridgecrest did not meet your expectations. Your comments regarding cleanliness, maintenance, and overall comfort are being taken seriously, and we are working with our team to address these concerns promptly.We appreciate you taking the time to share your experience and hope to have the opportunity to improve on your next visit.Sincerely,MariaOYO Hotel Europa Ridgecrest CA – W Upjohn Ave
2.0分
情侣出游
The property was not well kept. I got up to go to the restroom and saw cockroaches!
1.0分
其他
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Nasty
When i checked in I noticed i was the onky guest there at that time, the owner placed me and my girlfriend in the very last room at the end. When we opened the door the heat hit us like we opened an oven. The walls were dirty the counter tops were dusty the bathroom was disgusting. While using the rest room I killed 3 cockroachs. While sitting on the bed i noticed 4 on the walls, there was what could have been cockroach poop or bed bugs on the white sheets behind the pillows. Needless to say we left!
住了一晚，房间很旧，设施也同样旧，只够住一晚，不能再多了。
毛巾上有污渍...
出色的。
Good location. Atmosphere is scary. The TV doesn't work. The floor had puddles that looked like coffee and I had to mop them up. Walls filthy. No smoke detectors. Filthy towels. Extremely run down. No plug for the bathtub or the sink. Plumbing is horrible. Tried calling to see if he could turn on the TV. He didn't answer the phone. No wifi available even though it's advertised. It's not worth the money I paid for it. It's not worth what I paid for. Never again
Good motel at a great price. The room was very clean and the front staff were excellent. Super friendly and had me checked in under 3 minutes. I will be staying here more often. Nice find
Ghetto. Wouldnt go again. Sorry. Room had no cable, had to get switched to a diff. Room. Restroom pipes were all sticking out shower walls, restroom fan had so much mold and ROACHES in room.
Check in was easy. When I opened the door to the room,ni was shocked. Knowing it was a smoking room, I never thought the room would be so bad. The bed was soft but low to the ground. It was a king, only had two pillows, there was no fitted sheet(A flat sheet was used instead) and the only comforter was thin and full of holes. None of the outlets worked and couldn't even hold the weight of a charger base. All of the furniture was mismatched and the bathroom was small but it was clean. The towels were mismatch and dirty and I saw a baby roach crawling on the sink. This place was disgusting.
I stayed at this place twice now. I’m working overnight and I ask the property owner if there was any possible way for an early check in but all the rooms were being cleaned. So I was going to take a nape in my truck and wait about 10 later he knocked on my window and checked me into a room so I can get some rest, this was very kind of him because I’ve been to other places and they would make me wait till 3pm
Odd stains, weird colors on everything, TV didn’t work, loud building, super sketchy area, smelled awful, curtain didn’t close, huge gap between the door and door frame. Didn’t want to touch or lay on anything frankly
The property was not well kept. I got up to go to the restroom and saw cockroaches!
Nasty
When i checked in I noticed i was the onky guest there at that time, the owner placed me and my girlfriend in the very last room at the end. When we opened the door the heat hit us like we opened an oven. The walls were dirty the counter tops were dusty the bathroom was disgusting. While using the rest room I killed 3 cockroachs. While sitting on the bed i noticed 4 on the walls, there was what could have been cockroach poop or bed bugs on the white sheets behind the pillows. Needless to say we left!