酒店回复: Merci, Annie, pour vos commentaires. Nous sommes désolés que les rénovations en cours aient affecté votre expérience et que cette information n’ait pas été clairement indiquée au moment de la réservation. Nous comprenons votre déception et prenons vos remarques à cœur afin d’améliorer notre communication pendant cette période de transition. Nous sommes toutefois heureux que vous ayez apprécié la chambre rénovée et espérons vous accueillir à nouveau une fois les travaux terminés pour une meilleure expérience au Ramada by Wyndham Statesville.
5.0分
其他
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Yes and yes. Construction was in progress so it was a work in progress that was handled with polite and knowledgeable staff. Our room was in the finished part of the restoration.Well done!
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酒店回复: Thank you so much for your kind feedback and the perfect rating. We’re glad to hear that our team at Ramada by Wyndham Statesville made your stay comfortable while we complete our renovation work. It’s wonderful to know you enjoyed one of our newly refreshed rooms and that the overall experience felt well-handled. We appreciate your understanding during this transition and look forward to welcoming you back once the full project is complete.
4.0分
商务出差
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Place is getting a full remodel, from ground up so alot of construction going on. I got a recently remodeled room, its pretty nice with updated lighting, plug ins, big screen tv, nice shower. Very clean.
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酒店回复: Thank you for your review and for staying with us at Ramada by Wyndham Statesville. We appreciate your understanding as we work through our full-property remodel, and we’re glad to hear that you enjoyed one of our newly updated rooms. Your comments about the upgraded lighting, outlets, TV, and shower let us know we're moving in the right direction with these improvements. We will continue working to minimize any disruption from construction so future stays feel even more comfortable and seamless.
1.0分
朋友出游
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Entire building is undergoing a remodel that wasn't posted on *******. Bar and Restaurant closed also and they were the reason for choosing this location. staff transferred my reservation to Best Western across the street because they didn't have a room ready for me after 3pm
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酒店回复: Thank you, Eric, for sharing your experience with us at the Ramada by Wyndham Statesville. I’m very sorry that the renovation and the temporary closure of the bar and restaurant affected the stay you were expecting. We understand how important those amenities were in your decision, and we should have had clearer communication on our partner sites. Our team arranged the transfer to the Best Western to ensure you still had a room available, but I apologize that your room wasn’t ready after 3pm and that this caused frustration during your travels.
2.0分
其他
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Room was nice but they are doing construction and have clay all over the sidewalk slid and fell trying to carry my stuff back to the car and messed my hand up due to it
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酒店回复: Thank you for sharing your feedback about your recent stay at Ramada by Wyndham Statesville. I’m very sorry to hear about your fall and the inconvenience caused by the clay on the sidewalk during our construction work. We immediately reviewed the area with our maintenance team and have added additional clean-up checks and signage to prevent this from happening again. While we’re glad you found the room itself comfortable, we regret that this issue affected your stay, and we appreciate you bringing it to our attention so we can improve guest safety moving forward.
3.0分
其他
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The air conditioner in the room did not work, there were bugs in the bathroom. The hotel was undergoing renovation when I stayed and was quite noisy. People working there were very nice and it was conveniently off the highway that’s my reason for choosing this hotel. I usually have good luck staying at Ramada hotels but this was not the best Ramada I have been in by far. Hopefully will be better after renovation is complete.
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酒店回复: Thank you for sharing your experience, and I’m very sorry for the issues you encountered during your stay at Ramada by Wyndham Statesville. We apologize for the air-conditioning concerns, the bathroom cleanliness, and the noise from ongoing construction, as these fall short of the experience we aim to provide. We have shared your comments with both our maintenance and housekeeping teams to ensure these areas receive immediate attention. We appreciate your kind words about our staff and hope you’ll consider returning once renovations are complete and the property is fully refreshed.
5.0分
其他
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We were traveling and stopped for one night. We had stayed at this property a year ago and had a good experience. I've given this hotel a 5-star rating since we have had good experiences twice and we will stay again when in the area. The hotel is undergoing major remodeling as of Nov. 2025, so there were a few inconveniences, but they are doing a nice job of updating the rooms. We were particularly impressed with the large, modern bathroom and the overall size of our room. The location is convenient to the highway. And the staff were all efficient and friendly!
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酒店回复: Thank you so much for your wonderful review and for returning to Ramada by Wyndham Statesville. We truly appreciate your patience with the renovation and are glad to hear you enjoyed the updated rooms, especially the modern bathroom and spacious layout. Our team works hard to provide friendly, efficient service, and it means a lot to know you noticed. We’re grateful for your loyalty and look forward to welcoming you again during future travels.
3.0分
家庭亲子
The staff was wonderful and the room was clean. The only problem we had was that the hotel was still under construction.
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酒店回复: Thank you for staying with us at Ramada by Wyndham Statesville and for sharing your feedback. We’re glad to hear our staff made a positive impression and that your room was clean. We do apologize for the inconvenience caused by our ongoing renovation. We are actively working to complete this project as quickly and safely as possible to provide a better guest experience moving forward. We appreciate your patience during this transition and hope to welcome you back to a refreshed property.
4.0分
商务出差
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The room was spotless and the staff was very professional. The facility was still undergoing major renovations in November 2025. The restaurant, lobby, outside, and a wing of the guest rooms were under construction. If you are looking for a clean room, good breakfast, and don't mind stepping around construction at reasonable rate, then this might be a place for you.
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酒店回复: Thank you for sharing your thoughtful feedback about your stay at Ramada by Wyndham Statesville. We’re glad to hear that you found your room spotless and our staff professional—that is always our goal, even while renovations are underway. We understand that navigating the construction areas can be inconvenient, and we are continuing to refine our signage and guest pathways to make movement through the property easier as the project progresses. We appreciate your understanding during this transition and are excited for you to experience the fully refreshed property on a future visit.
卧室很不干净。他们正在装修，所以整个地方乱糟糟的。楼上房间的门缝下面足足有一英寸半宽。我们发现了老鼠屎。
酒店正在装修，我们希望事先知道。网站上没有提及。我们是在没看到的情况下付款的。我们穿过布满灰尘的走廊才到达房间。非常失望。不过，我们的房间确实装修过了。
Yes and yes. Construction was in progress so it was a work in progress that was handled with polite and knowledgeable staff. Our room was in the finished part of the restoration.Well done!
Place is getting a full remodel, from ground up so alot of construction going on. I got a recently remodeled room, its pretty nice with updated lighting, plug ins, big screen tv, nice shower. Very clean.
Entire building is undergoing a remodel that wasn't posted on *******. Bar and Restaurant closed also and they were the reason for choosing this location. staff transferred my reservation to Best Western across the street because they didn't have a room ready for me after 3pm
Room was nice but they are doing construction and have clay all over the sidewalk slid and fell trying to carry my stuff back to the car and messed my hand up due to it
The air conditioner in the room did not work, there were bugs in the bathroom. The hotel was undergoing renovation when I stayed and was quite noisy. People working there were very nice and it was conveniently off the highway that’s my reason for choosing this hotel. I usually have good luck staying at Ramada hotels but this was not the best Ramada I have been in by far. Hopefully will be better after renovation is complete.
We were traveling and stopped for one night. We had stayed at this property a year ago and had a good experience. I've given this hotel a 5-star rating since we have had good experiences twice and we will stay again when in the area. The hotel is undergoing major remodeling as of Nov. 2025, so there were a few inconveniences, but they are doing a nice job of updating the rooms. We were particularly impressed with the large, modern bathroom and the overall size of our room. The location is convenient to the highway. And the staff were all efficient and friendly!
The staff was wonderful and the room was clean. The only problem we had was that the hotel was still under construction.
The room was spotless and the staff was very professional. The facility was still undergoing major renovations in November 2025. The restaurant, lobby, outside, and a wing of the guest rooms were under construction. If you are looking for a clean room, good breakfast, and don't mind stepping around construction at reasonable rate, then this might be a place for you.