酒店回复: Dear Sherly,Thank you for taking the time to share your review regarding your stay at the Red Roof PLUS+ Statesville. We are pleased to know that everything met your expectations during your stay. We strive to provide a consistently positive experience for all our guests, and your feedback validates our efforts. We hope to continue to provide great experiences for you at Red Roof. We would love to see you again, should your travels bring you back to our area.Very truly yours,HannahRed Roof Management RediResponse Specialist
4.0分
情侣出游
原文
翻译提供方：Google
不
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酒店回复: Dear Valued Guest, Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Statesville and I appreciate your 8/10. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. We hope to continue to provide great experiences for you here at Red Roof. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,IshiRed Roof Management RediResponse Specialist
5.0分
情侣出游
Definitely get your money's worth for the room and location. I woild use it again if i am ever in the area again.
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Statesville. It's wonderful to hear you felt you received excellent value for both our rooms and prime location. We are so pleased to know you would consider staying with us again if you're ever back in the area. Providing a worthwhile experience is always our top priority.Thank you for choosing Red Roof and for sharing your experience with us. We look forward to having you visit with us again in the future.Sincerely,ErikaRed Roof Management RediResponse Specialist
5.0分
其他
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Traveling with pets
We were traveling with dogs so we're limited. Red Roof Inn Plus was perfect for us. Delightful and helpful front desk lady, clean and convenient.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof PLUS+ Statesville. We're so glad to hear that Red Roof Inn Plus was a perfect fit for your travels with dogs. It’s wonderful to know you found our front desk staff delightful and helpful, and that you appreciated the cleanliness and convenience.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
2.0分
其他
Bed sheets not fitted properly. Bathtub dirty. Hard to find with signage not viewable. If I didn't have a GPS I would have never found the place.
1.0分
其他
Room was dirty
Shower had hair all over
Looked like haven’t been cleaned
Wasn’t worth the money big disappointment
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酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Statesville. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 2/10 score. You indicated that you were unsatisfied with unclean room and the other concerns. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
4.0分
商务出差
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The room had been freshly painted.
We love staying here for the easy access and the rooms are always really clean.
This time though the TV had not been connected and the fresh paint on the door made it difficult to open.
I have to have a ground floor room. I believe that they let me have the room, before remodel was complete. Im very grateful for that.
My hubby could open door with a little extra strength. I really missed the TV as i sleep with one on.
4.0分
其他
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Good economy hotel.
Good choice for an economy hotel. Clean and has what you need. No breakfast but close to lots of food places. Nice bed and bath. There seemed to be yellow taped off are , not sure why. Not a good look. Could not find ice.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Statesville. I am glad to hear that you found our accommodations clean and comfortable and that you enjoyed the bed and bath. However, I regret to hear about the taped-off area and the lack of available ice. Please accept our apologies for this oversight. We will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Thank you for bringing this to our attention.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely,SharmaRed Roof Management RediResponse Specialist
我很喜欢这里所有人都很友善和尊重人这一点。
阿三开的，住了三天没给我打扫卫生，靠着马路吵的要死
都好
不
Definitely get your money's worth for the room and location. I woild use it again if i am ever in the area again.
Traveling with pets
We were traveling with dogs so we're limited. Red Roof Inn Plus was perfect for us. Delightful and helpful front desk lady, clean and convenient.
Bed sheets not fitted properly. Bathtub dirty. Hard to find with signage not viewable. If I didn't have a GPS I would have never found the place.
Room was dirty
Shower had hair all over
Looked like haven’t been cleaned
Wasn’t worth the money big disappointment
The room had been freshly painted.
We love staying here for the easy access and the rooms are always really clean.
This time though the TV had not been connected and the fresh paint on the door made it difficult to open.
I have to have a ground floor room. I believe that they let me have the room, before remodel was complete. Im very grateful for that.
My hubby could open door with a little extra strength. I really missed the TV as i sleep with one on.
Good economy hotel.
Good choice for an economy hotel. Clean and has what you need. No breakfast but close to lots of food places. Nice bed and bath. There seemed to be yellow taped off are , not sure why. Not a good look. Could not find ice.