酒店回复: Thank you for leaving us a review. We are glad that you enjoyed our wonderful location and the breeze, people, and beaches that come with it. However, we are disappointed that we were unable to meet all of your expectations. Your feedback is important to us, and we will be sure to share your comments with our housekeeping team for improvement. Please consider booking another stay with us, so you can experience a better stay.
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The absolute worst hotel I have ever stayed in. Dirty room, smelly dirty refrigerator. Nothing good in our room or my sisters. Had to ask for TP, towels, wash cloths and didn't have any face towels. Will never stay here again. Needs major tear down or massive refurbishment.
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酒店回复: We greatly appreciate your feedback. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. In addition, we always strive to provide the best service possible, so we're sorry to hear that you didn't experience this during your visit. All of your comments will be discussed internally, as we're always looking to improve for the future. Thank you, and we hope to see you again soon.
位置不错，景观很干净，但房间根本没有保养好，非常遗憾，没有任何借口。享受奥克斯纳德周围的环境，这是一颗隐藏的宝石，人们友好而有礼貌，天气晴朗，微风徐徐，海滩令人惊叹。
The absolute worst hotel I have ever stayed in. Dirty room, smelly dirty refrigerator. Nothing good in our room or my sisters. Had to ask for TP, towels, wash cloths and didn't have any face towels. Will never stay here again. Needs major tear down or massive refurbishment.