If has and can definitely be better than what they have right now
展开
酒店回复: Dear Guest, We want to thank you for choosing to stay at the Clarion Inn Elmhurst/ Oakbrook. We do apologize if your stay wasn't an amazing one. We hope we can make your next stay truly a better one. We look forward to welcoming you back soon.
4.0分
其他
展开
Room could have been cleaner, remote didn’t work and did not get a new one. Lack of elevator made it a little harder. For the price though it was a solid hotel.
展开
酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
3.0分
情侣出游
展开
Average rating for an average stay. My room was clean ,but small. Bed , was uncomfortable, limited options for food and no continental free breakfast. If you just need a place to sleep , this hotel will suffice.
展开
酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
1.0分
商务出差
展开
What an absolute crap hole. The carpets are disgusting and have stuff caked in them. Furniture in the room was stained and had sticky stuff all over. Mold in the bathroom. Sheets were stained and dingy. Smelled bad and the shower head was caked in nastiness. Don’t ever stay here
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
家庭亲子
展开
We left after five minutes at the front desk. We had two small dogs and a parakeet which we had informed them upfront would arrive with us. We were told there was a $50 charge for each of them The surrounding area including the parking lot was atrocious. My wife said she would be afraid to walk the dogs at night. The building had damage and looked as though it had maybe been a bowling alley at an earlier time in the 70’s or 80’s likely. The area around the building and parking lot had overgrown trees, shrubs and weeds and the neighborhood was industrial. It was 4:00 PM and it appeared there were no other guests checking in or even staying there. We were told the $77 charge was non-refundable. Clarion Inns anywhere are on our list to avoid going forward. We want our money refunded.
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
其他
展开
Smelled very clean and comfy given the price point. Everything looked great except for I did find one bug on the ground, but I checked the sheets and bed and those looked ok. Again, smelled and appeared clean. Bed was not the best and not the worst. Staff was friendly.
展开
酒店回复: Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon. Sincerely, GM
3.0分
其他
展开
I was unpleasantly surprised when I was asked for an extra deposit for any damage to my room. Your hotel is so unslightly that I thought that was too much to pay for a hotel that was totally run down. Plus breakfast at most motor inns is usually complimentary.
展开
酒店回复: Dear guestThank you for taking the time to tell us about your experience. Please know that your feedback is extremely valuable to us. As per hotel policy the deposit at check-in is a temporary hold, not a charge. If no damages or incidentals occur, it is released after check-out within in a working day gm
一家干净整洁的酒店,室内泳池,环境安静。
安全、干净、舒适。
我的入住体验非常愉快,房间住起来很舒服,一切都干净整洁。酒店氛围温馨宜人,停车也很方便,工作人员始终都非常友善。我很喜欢这里,以后会常来!
Have and can be better than this visit
If has and can definitely be better than what they have right now
Room could have been cleaner, remote didn’t work and did not get a new one. Lack of elevator made it a little harder. For the price though it was a solid hotel.
Average rating for an average stay. My room was clean ,but small. Bed , was uncomfortable, limited options for food and no continental free breakfast. If you just need a place to sleep , this hotel will suffice.
What an absolute crap hole. The carpets are disgusting and have stuff caked in them. Furniture in the room was stained and had sticky stuff all over. Mold in the bathroom. Sheets were stained and dingy. Smelled bad and the shower head was caked in nastiness. Don’t ever stay here
We left after five minutes at the front desk. We had two small dogs and a parakeet which we had informed them upfront would arrive with us. We were told there was a $50 charge for each of them The surrounding area including the parking lot was atrocious. My wife said she would be afraid to walk the dogs at night. The building had damage and looked as though it had maybe been a bowling alley at an earlier time in the 70’s or 80’s likely. The area around the building and parking lot had overgrown trees, shrubs and weeds and the neighborhood was industrial. It was 4:00 PM and it appeared there were no other guests checking in or even staying there. We were told the $77 charge was non-refundable. Clarion Inns anywhere are on our list to avoid going forward. We want our money refunded.
Smelled very clean and comfy given the price point. Everything looked great except for I did find one bug on the ground, but I checked the sheets and bed and those looked ok. Again, smelled and appeared clean. Bed was not the best and not the worst. Staff was friendly.
I was unpleasantly surprised when I was asked for an extra deposit for any damage to my room. Your hotel is so unslightly that I thought that was too much to pay for a hotel that was totally run down. Plus breakfast at most motor inns is usually complimentary.