I felt as though it was an apartment complex, not a hotel and not in a good way. Bathrooms and kitchen area were gross, people eating dinner outside in lawn chairs, dogs barking all morning. Felt like a strange dream.

I’ve stayed with this hotel chain before and always had good experiences, but unfortunately, this location was a huge disappointment. The property is dirty, outdated, and poorly maintained. There’s no room service, and the entrance area is littered with cigarette butts and smells awful.

If I could give zero stars, I would. Don’t trust the photos—they are very misleading. Make sure to read the recent reviews before booking, because this hotel is nothing like what’s advertised.

Very friendly and welcoming staff, had a pleasure in speaking with Sydney (supervisor) who has helped tremendously in checking in first time. Would definitely recommend this place to friends if needed.

Whenever sleep there me and my family have to leave because it was so nasty so I will be ne my refund I cancel everything once we leave from the hotel the desk guy said he send the refund to the app

Solid location near O'Hare and the convention center. I thought it was a solid hotel for the price. Some neighbors in the hotel had complaints about the smell; I can't smell very well so I'll take their word for it. Bed was comfortable.