It was ok, if you just need a place for the night. Rooms were worn but clean. If you have kids that really want a pool it is closed and by the looks of things it has been closed for awhile.
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酒店回复: Hello Sherri,Thank you for sharing your experience. We're glad to hear that you found the rooms clean. We appreciate your feedback regarding the pool, as it's important for us to know what guests are looking for in their stay. Your comments will be taken into consideration as we continue to assess our amenities and overall guest experience. We hope your travels bring you back to the area in the future.
3.0分
其他
Ok but dated!
The hotel is very dated and the carpet is very very dated, the room was clean and comfortable but dated
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酒店回复: Hello Alisha, Thank you for your feedback regarding the decor of our hotel. We appreciate your kind words about the cleanliness and comfort of your room. Your comments about the dated aspects have been noted, and we will consider them as we explore updates and enhancements to our property. We hope to provide you with an even better experience in the future.
4.0分
家庭亲子
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Although it was a busy week and fully booked. Staffing was kind enough to accommodate our big family. Very polite and helpful. Rooms were clean and comfortable.
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酒店回复: Hello Sindia,Thank you for sharing your experience with us. We're glad to hear that our staff was able to assist your family and that you found the rooms clean and comfortable. Your feedback is important to us, and we appreciate you taking the time to highlight the positive aspects of your stay. We hope to see you again for another family getaway in the future.
1.0分
商务出差
The property smelled horrible. The only thing good were the towels. The staff was very nice but I would never go back or recommend to anyone.
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酒店回复: Hello Kevin,Thank you for your feedback. We appreciate your compliments regarding our staff and towels. Your comments about the property's condition will be shared with the relevant teams for review. We continuously strive to enhance the guest experience and will take your insights into consideration as we work on improvements. We apologize that your stay did not meet your expectations and appreciate your thoughts.
3.0分
家庭亲子
Carpets were dirty, window cracked in the room we were in, sign for ice machine but it had been moved.
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酒店回复: Hello Loretta,Thank you for sharing your feedback. We take all guest comments seriously and will ensure that your observations regarding the carpets, window, and ice machine signage are communicated to the appropriate team. Your insights help us improve our services and facilities for future guests. We hope to have the opportunity to serve you better in the future.
3.0分
其他
Nothing was unique about this property. The pool was really dirty. All the gym equipment was not working at all. Unfortunately our room smelled like Mold
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酒店回复: Hello Jackquelynn, Thank you for your feedback. We appreciate your comments regarding the pool and gym equipment, as they help us identify areas for improvement. Cleanliness and maintenance are important to us, and we strive to provide a pleasant experience for our guests. Your concerns regarding the room odor have been noted, and we will share your feedback with our team for further review. We hope you will consider staying with us again in the future to experience our ongoing enhancements.
1.0分
家庭亲子
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The pictures do not match what you will encounter when you arrive.
Pool was closed, and even if it wasn’t open I wouldn’t get in.
Room.. dirty, old… we literally slept in our clothes.
Lady at front desk was nice thou
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酒店回复: Hello Micah, Thank you for sharing your experience with us. We appreciate your feedback regarding the discrepancies you've noted about the pool and room condition. Our team values the comments about the front desk staff and will ensure that your concerns about cleanliness and maintenance are shared with management for improvement. We hope you are able to find more suitable accommodations for your future travels.
1.0分
情侣出游
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If you want a quick place to lay your head, ok. It’s outdated and close to the interstate so I could hear the cars easily. Could not sleep that well. There was mold on ceiling in bathroom, dead insects on AC, water stains on ceiling above bed and the sofa didn’t look clean and wasn’t stable. The breakfast was decent. The staff was friendly.
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酒店回复: Hello Audrey,Thank you for sharing your experience. We appreciate your feedback regarding the condition of the facilities and will ensure it is relayed to the management team for review. It's great to hear that you found the breakfast decent and the staff friendly. Your insights help us improve and provide a better experience for future guests. Please feel free to reach out to management for any specific concerns you wish to address directly.
4.0分
其他
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I like the distance was not far from where my granddaughter live at..i was in room 311 the bathroom door needs to be fix the closing of the door is hard to close the door frame is gonna come from the wall
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酒店回复: Hello Kathy,Thank you for sharing your feedback about your recent stay. We're glad to hear that our location was convenient for your visit. Your comments regarding the bathroom door have been noted; maintenance will look into it for future improvements. We appreciate you taking the time to provide us with your insights, and we hope to welcome you back again soon to experience an even better stay.
2.0分
商务出差
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Rough
It took sooo long to check in. The parking lot isn’t very lit. The housekeepers smelled like cigarettes and ****. The breakfast was ok, but the tables were dirty. The room was gross. Soap bar left in the shower, dirty towel hanging on the back of the door, carpet needs replacing, room smelled funky.
But the bed was comfortable and the sheets were clean, thank God!
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酒店回复: Hello Patricia,Thank you for sharing your experience with us. We strive to provide a welcoming environment and appreciate your feedback regarding the check-in process and cleanliness. Your observations about the breakfast area and room conditions have been noted. It’s great to hear that you found the bed comfortable and the sheets clean. Your insights are valuable as we continue to improve our services for future guests.
It was ok, if you just need a place for the night. Rooms were worn but clean. If you have kids that really want a pool it is closed and by the looks of things it has been closed for awhile.
Ok but dated!
The hotel is very dated and the carpet is very very dated, the room was clean and comfortable but dated
Although it was a busy week and fully booked. Staffing was kind enough to accommodate our big family. Very polite and helpful. Rooms were clean and comfortable.
The property smelled horrible. The only thing good were the towels. The staff was very nice but I would never go back or recommend to anyone.
Carpets were dirty, window cracked in the room we were in, sign for ice machine but it had been moved.
Nothing was unique about this property. The pool was really dirty. All the gym equipment was not working at all. Unfortunately our room smelled like Mold
The pictures do not match what you will encounter when you arrive.
Pool was closed, and even if it wasn’t open I wouldn’t get in.
Room.. dirty, old… we literally slept in our clothes.
Lady at front desk was nice thou
If you want a quick place to lay your head, ok. It’s outdated and close to the interstate so I could hear the cars easily. Could not sleep that well. There was mold on ceiling in bathroom, dead insects on AC, water stains on ceiling above bed and the sofa didn’t look clean and wasn’t stable. The breakfast was decent. The staff was friendly.
I like the distance was not far from where my granddaughter live at..i was in room 311 the bathroom door needs to be fix the closing of the door is hard to close the door frame is gonna come from the wall
Rough
It took sooo long to check in. The parking lot isn’t very lit. The housekeepers smelled like cigarettes and ****. The breakfast was ok, but the tables were dirty. The room was gross. Soap bar left in the shower, dirty towel hanging on the back of the door, carpet needs replacing, room smelled funky.
But the bed was comfortable and the sheets were clean, thank God!