The room was so clean, and perfect for the late arrival/early departure that we needed!
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酒店回复: Thank you for sharing your experience! We’re so glad to hear that the room was clean and worked perfectly for your late arrival and early departure. We appreciate you choosing to stay with us and hope to welcome you back anytime your travels bring you through the area.
3.0分
商务出差
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Not as nice as the photos. Check in/out was great. The guy at the front desk was nice and welcoming. The bed was comfortable. The carpet felt grimy. The bathroom smelled very strongly of urine so much so that I opted to not shower. There were also quite a few bugs in the room including moths, flies, and gnats. The room smelled musty. The channels didn't work properly. There was a storm which may have interfered some, but some channels were fine while the others did not work at all. The sounds of trucks revving their engines was very annoying. I won't be staying again.
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酒店回复: Thank you for sharing your feedback. While we’re happy to hear that check-in/out went smoothly and that you found our front desk team welcoming and the bed comfortable, we’re truly sorry the rest of your stay didn’t meet expectations. The cleanliness and maintenance issues you described including the bathroom odor, carpet condition, and pests are not acceptable and have been brought to our housekeeping and maintenance teams for immediate attention. We’re also reviewing the TV service to prevent future channel outages, even during storms.Your comments help us identify where we need to improve, and we sincerely apologize for the disturbances that affected your experience. We hope you’ll consider giving us another chance to provide the comfortable stay you should always expect from us.
4.0分
商务出差
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The property was fine you get what you pay for it was clean no major issues the continental breakfast was exactly that the continental breakfast no protein I don't even think there was any fruit but it was there it was free no complaints
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酒店回复: Thank you for your honest and balanced review! We’re glad to hear you found the property clean and overall satisfactory for the value. We appreciate your feedback about the continental breakfast it's helpful as we look for ways to improve the guest experience. We're happy you had a pleasant stay and hope to welcome you again soon!
4.0分
其他
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Good sleep
Had a good night and slept good. Everything worked as expected and room was clean. Everything is slightly dated but not bad. Great room for the price.
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酒店回复: Thank you for your kind review! We're glad to hear you had a good night's rest and found everything clean and in working order. While some of our features may be a bit dated, we’re happy it didn’t take away from your overall experience. We truly appreciate your feedback and hope to welcome you back again soon!
4.0分
家庭亲子
I was surprised with the availability with the stem punk festival going on. I would stay here again.
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酒店回复: Thank you for your review! We're so glad we could accommodate you during the busy Steampunk Festival and that you enjoyed your stay. It’s great to hear you'd stay with us again we look forward to welcoming you back!
2.0分
家庭亲子
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Positive - Great front desk service. Cheapest hotel in town, allowed 1-hour early check in based on availability. Included continental breakfast.
Negative - Outside was 98 degrees ("feel like" temp 105+). Room was very humid & musty (set at 75 degrees). Humidity was so high the towels felt like someone just used them after a shower. Pool was covered and didn't open all weekend. We set the temp to 68 and left for several hours. When we returned, room was more comfortable but still smelled musty.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you appreciated our front desk service, early check-in option, and the value we offer, including the complimentary continental breakfast.We’re sorry to hear that the room felt humid and musty during your stay. Please know we take these concerns seriously, and our team is reviewing the PTAC settings and room conditions to improve guest comfort, especially during extreme weather.Regarding the pool, we understand your disappointment. The pool was indeed closed for maintenance during your visit, and we’d like to clarify that this closure was posted in advance on our website, effective from December 1st, 2025. We always strive to communicate such changes clearly and encourage guests to check for updates before arrival.Thank you again for your feedback it helps us improve and provide a better experience for all our guests. We hope to welcome you back under more comfortable conditions in the future.
3.0分
商务出差
No coffee in room and no breakfast of any kind just a coffee thermos in lobby. Dead bolt in door did not work.
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酒店回复: Thank you for your feedback. We’d like to clarify that we offer complimentary coffee and tea in the lobby 24/7 for all our guests. Additionally, we provide a free continental breakfast served daily from 6:00 AM to 9:00 AM, conveniently located right next to the side entrance.While we do not have in-room coffee makers, our lobby beverage station is always available. We also appreciate you bringing the issue with the door’s deadbolt to our attention. Guest safety is very important to us, and we will ensure our maintenance team addresses this promptly.Thank you again for your comments, and we hope to have the opportunity to improve your experience in the future.
3.0分
家庭亲子
The outdoor pool was shut down. The room was not as clean as it could have been. Staff was polite and friendly.
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酒店回复: Thank you for your feedback. We’re glad to hear our staff made a positive impression during your stay. We apologize for the pool being closed and for any concerns with the room’s cleanliness. Please note, the pool closure was already displayed on our website from August 1st, and we encourage guests to review these details when booking. Your comments have been shared with our team to ensure improvements are made.
2.0分
情侣出游
The bathroom was too small. Had a spider in the toilet and what seem to be fleas in the room.
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酒店回复: Thank you for your feedback. We're very sorry to hear about the issues you encountered during your stay that’s certainly not the experience we want for our guests. We take cleanliness and comfort seriously, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate you bringing this to our attention and hope you'll consider giving us another opportunity to provide you with a better stay in the future.
这是一家太旧的酒店了。带有霉味。
The room was so clean, and perfect for the late arrival/early departure that we needed!
Not as nice as the photos. Check in/out was great. The guy at the front desk was nice and welcoming. The bed was comfortable. The carpet felt grimy. The bathroom smelled very strongly of urine so much so that I opted to not shower. There were also quite a few bugs in the room including moths, flies, and gnats. The room smelled musty. The channels didn't work properly. There was a storm which may have interfered some, but some channels were fine while the others did not work at all. The sounds of trucks revving their engines was very annoying. I won't be staying again.
The property was fine you get what you pay for it was clean no major issues the continental breakfast was exactly that the continental breakfast no protein I don't even think there was any fruit but it was there it was free no complaints
Good sleep
Had a good night and slept good. Everything worked as expected and room was clean. Everything is slightly dated but not bad. Great room for the price.
I was surprised with the availability with the stem punk festival going on. I would stay here again.
Positive - Great front desk service. Cheapest hotel in town, allowed 1-hour early check in based on availability. Included continental breakfast.
Negative - Outside was 98 degrees ("feel like" temp 105+). Room was very humid & musty (set at 75 degrees). Humidity was so high the towels felt like someone just used them after a shower. Pool was covered and didn't open all weekend. We set the temp to 68 and left for several hours. When we returned, room was more comfortable but still smelled musty.
No coffee in room and no breakfast of any kind just a coffee thermos in lobby. Dead bolt in door did not work.
The outdoor pool was shut down. The room was not as clean as it could have been. Staff was polite and friendly.
The bathroom was too small. Had a spider in the toilet and what seem to be fleas in the room.