酒店回复: Thank you very much to stayed with us and give us very good review . Welcome to stay again
3.0分
其他
原文
翻译提供方：Google
没有无线网络
1.0分
其他
Worst hotel ever, AC isn't working properly and room smells bad. Nobody at the front desk for 15mins.
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酒店回复: Dear Arun,We are concerned to hear about the air conditioning, odor in the room, and delay at the front desk. Your comments will be reviewed with our maintenance and front desk teams to ensure these issues are addressed promptly. Providing a comfortable and responsive stay is very important, and your feedback will help guide improvements to better serve our guests.Sincerely, Hotel Manager
5.0分
其他
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My room is very close to an outside door that slams shut every time anyone enters or leaves. The noise rattles the door to my room. My air conditioner works great. The room is very comfortable.
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酒店回复: Dear Lonnie,Thank you for sharing your experience. We are pleased to hear that you found your room comfortable and that the air conditioner worked well. At the same time, we appreciate your note about the noise from the nearby exterior door. Feedback like this is important as it helps us identify areas where guest comfort can be improved. Your comments will be reviewed with the team, and we look forward to welcoming you again for an even more enjoyable stay.Sincerely, Hotel Manager
2.0分
其他
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The stay was good until check out. I asked for a receipt for the 25 refundable deposit that i had to give incase i smoked and the guy tried to tell me i didnt pay it and i told him i had the receipt to say i did and that it was in my account. When i pulled up my banking he got all rude told me to calm down. I said im calm i just want a receipt that youre refunding me. He throw a piece of paper at me and told me to leave and not come back for askimg for prove they were going to give me my money back. Thats horrible customers service ive always given customers receipts when refunding them.
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酒店回复: Dear Guest,We're very sorry to hear about the way your check-out experience was handled. What you described is unacceptable, and no guest should be treated with disrespect especially when simply requesting proof of a refundable deposit. It's understandable that you wanted confirmation, and your request was completely reasonable. Being met with rudeness instead of clear communication is disappointing. Your experience does not reflect the level of customer service that should be provided, and we're truly sorry for the way it ended after an otherwise good stay.Sincerely, Hotel Manager
2.0分
家庭亲子
T.v. did not work, shower handle came off, and the free breakfast was not easily accesible
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酒店回复: Dear TJ,We’re sorry to hear about the issues you encountered during your stay, including the non-functioning TV, shower handle problem, and difficulty accessing the breakfast area. These inconveniences are not the experience we aim to provide, and we understand your frustration. Your comments are valuable and help highlight areas that need immediate attention. We appreciate you taking the time to share your experience and hope for the opportunity to offer a better stay in the future.Sincerely, Hotel Manager
1.0分
其他
Bad place to stay
I wouldn't recommend this location to nobody
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酒店回复: Dear Monica,We are concerned to learn that your stay did not meet expectations. Guest comfort and satisfaction are priorities for us, and your feedback will be reviewed closely with our team to identify where improvements are needed. We appreciate you taking the time to let us know, as it helps us work toward creating a better experience for future guests.Sincerely, Hotel Manager
位置很方便，但是对于速8酒店来说，价格有点高了。
这是我住过的最差的地方。我一走进去，天花板上就掉下来一只蟑螂。咖啡壶里有蟑螂*。当我告诉店员时，他非常无礼且咄咄逼人！
无论如何都不要来！员工很友好，但老板很无礼，没有任何待客技巧和礼貌。
位置和客户服务都很棒。房间宽敞、干净，符合我的期望。继续保持出色的工作
没有无线网络
Worst hotel ever, AC isn't working properly and room smells bad. Nobody at the front desk for 15mins.
My room is very close to an outside door that slams shut every time anyone enters or leaves. The noise rattles the door to my room. My air conditioner works great. The room is very comfortable.
The stay was good until check out. I asked for a receipt for the 25 refundable deposit that i had to give incase i smoked and the guy tried to tell me i didnt pay it and i told him i had the receipt to say i did and that it was in my account. When i pulled up my banking he got all rude told me to calm down. I said im calm i just want a receipt that youre refunding me. He throw a piece of paper at me and told me to leave and not come back for askimg for prove they were going to give me my money back. Thats horrible customers service ive always given customers receipts when refunding them.
T.v. did not work, shower handle came off, and the free breakfast was not easily accesible
Bad place to stay
I wouldn't recommend this location to nobody