酒店回复: Dear Guest,We are glad you took a moment to provide these details, as they help us focus on important improvements. We regret the inconvenience caused by the difficulty reaching staff upon arrival and appreciate you explaining what happened. Your comments have been noted and will be reviewed with our team to ensure better availability and communication for all guests. We aim to provide a smoother and more welcoming experience during a future stay.Sincerely, Hotel Manager
酒店回复: Thank you very much to stayed with us and give us very good review . Welcome to stay again
3.0分
其他
原文
翻译提供方：Google
没有无线网络
1.0分
商务出差
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The hallways reeked of cigarettes. The mattress and carpet were badly stained. Mold in bathroom. Coffee maker dirty. Advertised breakfast included, with a sigh and posted times at check-in. But there was no breakfast. No one at the desk, only a phone number to call, but the phone had been switched off. "Not taking calls."
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酒店回复: Dear Guest,Thank you Scott for sharing your detailed feedback. We are truly sorry for the inconvenience you experienced during your stay. Your comments are important and will be reviewed carefully with our team to address these concerns. We appreciate your honesty and will work hard to improve future guest experiences.Sincerely, Hotel Manager
4.0分
家庭亲子
If you get a no smoking room 25 dollar added to your room then you get refunded. When you check out. Not bad for your price.
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酒店回复: Dear Antonio,Thank you for sharing your feedback. We are glad to know you found our pricing reasonable and appreciated the refundable deposit policy for non-smoking rooms. We strive to maintain a clean and smoke-free environment for all guests. Your comments are appreciated, and we look forward to welcoming you back for another pleasant and comfortable stay.Sincerely, Hotel Manager
2.0分
其他
Room smelled of smoke. Everthing was tattered and worn. Curtins and towles were stained
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酒店回复: Dear john,We are glad you took a moment to let us know how your stay felt. We have noted your comments about the smoke smell and the condition of the room, including the curtains and towels. These points will be reviewed with the appropriate teams to strengthen overall comfort and presentation. We remain focused on creating a better experience for your future visits.Sincerely, Hotel Manager
1.0分
其他
Worst hotel ever, AC isn't working properly and room smells bad. Nobody at the front desk for 15mins.
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酒店回复: Dear Arun,We are concerned to hear about the air conditioning, odor in the room, and delay at the front desk. Your comments will be reviewed with our maintenance and front desk teams to ensure these issues are addressed promptly. Providing a comfortable and responsive stay is very important, and your feedback will help guide improvements to better serve our guests.Sincerely, Hotel Manager
位置很方便，但是对于速8酒店来说，价格有点高了。
由于我们到得很晚，24小时前台竟然没人！
我们打了个电话，但没人接。
我们找到咖啡机旁边的员工，他说他从来不接外国电话……
这是我住过的最差的地方。我一走进去，天花板上就掉下来一只蟑螂。咖啡壶里有蟑螂*。当我告诉店员时，他非常无礼且咄咄逼人！
无论如何都不要来！员工很友好，但老板很无礼，没有任何待客技巧和礼貌。
位置和客户服务都很棒。房间宽敞、干净，符合我的期望。继续保持出色的工作
没有无线网络
The hallways reeked of cigarettes. The mattress and carpet were badly stained. Mold in bathroom. Coffee maker dirty. Advertised breakfast included, with a sigh and posted times at check-in. But there was no breakfast. No one at the desk, only a phone number to call, but the phone had been switched off. "Not taking calls."
If you get a no smoking room 25 dollar added to your room then you get refunded. When you check out. Not bad for your price.
Room smelled of smoke. Everthing was tattered and worn. Curtins and towles were stained
Worst hotel ever, AC isn't working properly and room smells bad. Nobody at the front desk for 15mins.