This is NOT for families. It’s seems to be a shelter, not a hotel! The reason we originally selected this was for the kitchen and location (Army graduation). AVOID THIS PLASE! We left 20 minutes after checking in.
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酒店回复: Thank you for your review. It seems we fell short in some area. We will use this feedback to improve. We hope to host you again in the future.
4.0分
其他
It was very quiet which was a plus. Room was bare bones but served its purpose. Definitely needs some updating
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酒店回复: Thank you for taking the time to share your feedback with us. We’re glad to hear that you found your room clean, comfortable, and that it met your needs during your stay. We appreciate your honest comments regarding property upgrades — we’re continuously working on improvements to enhance the guest experience while maintaining great value. We hope to have the opportunity to welcome you back and show you our continued progress.
1.0分
其他
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Horrible
The stay was horrible. The room had roaches. I went down stairs to let them know, the only thing that was told from clerks is that they have no available rooms and that the front desk closes in 30 min. I was never given info regarding the rates or a refund. I WILL NEVER EVER STAY THERE OR RECOMMEND ANYONE TO STAY THERE
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your stay. While we take pest concerns very seriously and have regular professional pest control services in place, we regret that you encountered this issue. Our team immediately investigated the situation to ensure it was addressed.Unfortunately, due to being sold out that evening, we were unable to offer an alternate room. We understand how frustrating that must have been. Regarding your request for a refund, since your reservation was booked and paid through a third-party site, we are unable to process refunds directly, as all rate details and policies are managed by that booking partner.We appreciate your bringing these matters to our attention, and we will continue to work diligently to prevent future occurrences and ensure a more comfortable experience for all our guests.
1.0分
商务出差
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I arrived at the hotel and checked in, but when I went up to the room, it was completely different from the photos online. Everything was dirty and run-down. When I inspected the towels, I noticed they had women’s hair on them. I went down to complain, and the front desk staff responded with attitude, insisting it was impossible to believe I hadn’t used the towels. They even claimed their system showed I had been staying there for over 15 days—when I had literally arrived only 20 minutes earlier! It seems like they hadn’t even properly checked me in. The hotel is infested with cockroaches, and every area is filthy. They allow dogs in other rooms, so at night I had to listen to constant barking. On top of that, there was a lot of noise coming through the walls. I will NEVER in my life stay in a place like this again.
1.0分
其他
Upon my arrival the front desk was closed off. The area where the clerk sits behind the desk/counter top enclosed with storage unit type door.
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酒店回复: We would like to thank you for your review. Your feedback is important to us to make the necessary improvements to the hotel for better stays.
2.0分
商务出差
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I had to go up to room twice because key card wouldn’t work and she had to give us a different room. Trash and pizza boxes outside the exit door. Try to use the stove and light switch in room both kept flickering. There was a stench in the whole building and the hallways were almost pitch black ..
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酒店回复: I'm sorry you had issues during your stay; your feedback would definitely help us make improvement to our hotel
4.0分
其他
Rooms a little outdated but over all good stay
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酒店回复: Thank you for the positive review. We appreciate all feedback and hope to host you again in the future.
1.0分
其他
Bugs!
There was a freaking cockroach crawling in the bed.
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酒店回复: Thank you for taking the time to share your experience with us. We’re pleased to hear you enjoyed your stay overall, but we’re very sorry to learn about the pest issue you encountered. This is not the standard we strive to uphold, and we take concerns like this very seriously. Please know that we are working closely with our professional pest control team to ensure this matter is addressed immediately and does not affect future stays. We truly value your feedback and hope to have the opportunity to welcome you back for a much more seamless experience.
1.0分
其他
They have roaches & ignore you when you say something about it
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酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had during your stay. The comfort and satisfaction of our guests are very important to us, and we are truly sorry that we fell short of expectations in this area.We take pest concerns very seriously and have partnered with professional pest control services to ensure our property is properly treated and maintained. In addition, we’ve put in place preventative measures and more frequent inspections to address issues promptly.Your feedback helps us improve, and we are committed to making sure future stays are more comfortable. We hope you will give us another opportunity to provide you with the quality experience we strive for.
住得很开心。员工非常友善和乐于助人。下次还会再来。
This is NOT for families. It’s seems to be a shelter, not a hotel! The reason we originally selected this was for the kitchen and location (Army graduation). AVOID THIS PLASE! We left 20 minutes after checking in.
It was very quiet which was a plus. Room was bare bones but served its purpose. Definitely needs some updating
Horrible
The stay was horrible. The room had roaches. I went down stairs to let them know, the only thing that was told from clerks is that they have no available rooms and that the front desk closes in 30 min. I was never given info regarding the rates or a refund. I WILL NEVER EVER STAY THERE OR RECOMMEND ANYONE TO STAY THERE
I arrived at the hotel and checked in, but when I went up to the room, it was completely different from the photos online. Everything was dirty and run-down. When I inspected the towels, I noticed they had women’s hair on them. I went down to complain, and the front desk staff responded with attitude, insisting it was impossible to believe I hadn’t used the towels. They even claimed their system showed I had been staying there for over 15 days—when I had literally arrived only 20 minutes earlier! It seems like they hadn’t even properly checked me in. The hotel is infested with cockroaches, and every area is filthy. They allow dogs in other rooms, so at night I had to listen to constant barking. On top of that, there was a lot of noise coming through the walls. I will NEVER in my life stay in a place like this again.
Upon my arrival the front desk was closed off. The area where the clerk sits behind the desk/counter top enclosed with storage unit type door.
I had to go up to room twice because key card wouldn’t work and she had to give us a different room. Trash and pizza boxes outside the exit door. Try to use the stove and light switch in room both kept flickering. There was a stench in the whole building and the hallways were almost pitch black ..
Rooms a little outdated but over all good stay
Bugs!
There was a freaking cockroach crawling in the bed.
They have roaches & ignore you when you say something about it