The room smelled like stinky socks and the shower was slippery. I almost fell. When checking out the clerk at the front was not friendly and didnt seem to want to help me when i asked several questions about pricing. All the other people that i have interacted with before are super friendly and super helpful. This was a first. It was around 11 when i checked out. I was asking about pricing and she told me a ridiculous amount. I said well i get it online for less than that. She said thats not right. Im sorry i get a deal online. Just wow! She didnt even move to check if there were rooms available for the day in question nor did she offer any discounts or tell me about any. I work for walmart and i have aaa. I really dont want to deal with her again. I'll see what deals i can find for next time. I come here about once a week for 2 days. I can take my business elsewhere if they'd like.
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酒店回复: Dear Guest,We are concerned to hear about the issues you experienced during your stay, including the room odor, the slippery shower, and the service at check-out. This is not the level of hospitality we strive to provide, and your feedback regarding the front desk interaction has been shared with our management team.We appreciate your loyalty and your detailed comments, as they help us identify areas for improvement in cleanliness, safety, and guest service. Your input is valuable in helping us enhance the experience for future visits.Sincerely, Hotel Manager
4.0分
其他
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A nice clean place to stay the night
Check in was a breeze. Personable clerk at the front desk. Room and common areas were clean. Building is a bit dated but appears room may have been refurbished recently. Bed was very firm. Too firm for most I would suspect. Pillows and comforter both comfortable. Parking easy and well lit.
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酒店回复: Dear Guest,We are very glad to hear you enjoyed your stay and appreciated the cleanliness of our rooms and common areas. It is wonderful that our front desk team made check-in smooth and welcoming, and that you found our parking area convenient and well lit. We have also noted your comments about the firmness of the bed and will review this for future improvements. We truly appreciate your thoughtful feedback.Sincerely, Hotel Manager
5.0分
其他
Parking area is great. The hotel is in a spot that has little traffic and is not noisy. Great breakfast, but would like small milk bottles.
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酒店回复: Dear Guest,Thank you for your perfect 10 out of 10 rating. We are delighted that you enjoyed the convenient parking, quiet location, and our breakfast offerings. We appreciate your suggestion about having small milk bottles, and we will certainly review this to enhance our breakfast experience further. Your thoughtful feedback helps us improve while your kind words motivate our team to continue providing excellent service. We look forward to welcoming you again soon.Sincerely, Hotel Manager
4.0分
其他
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The staff was amazing, my only "complaints" not really complaints was the refrigerator took all evening to get cold, the toilet was stopped up upon first use and when I showered in the morning, the drain to the bathtub was clogged. However, the staff was accommodating regarding the toilet and gave me a plunger, and when I brought the bathtub drain to their attention, they stated they would have maintenance look into it. The staff in the afternoon and evening were wonderful, answering my questions and making suggestions about things to do in the area along with dining options.
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酒店回复: Dear Guest,We are thrilled to hear that our staff made your stay enjoyable and provided helpful suggestions and accommodating service. While we appreciate your patience with the refrigerator, toilet, and bathtub drain issues, your feedback is valuable and has been shared with our maintenance team to ensure these are addressed. It is wonderful that the overall experience, especially our staff’s attentiveness, left a positive impression. We look forward to welcoming you back for another comfortable and pleasant stay.Sincerely, Hotel Manager
4.0分
其他
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The beds were a little too firm for me. My main issue was that they tried to come into the room to clean before we checked out. That being said I would still stay there again.
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酒店回复: Dear Jodi,We are glad to hear that you would stay with us again and appreciate you sharing your feedback. It is encouraging to know that you found your overall stay enjoyable. We also acknowledge your concerns regarding the firmness of the beds and the housekeeping timing, and we will review these procedures to ensure guest comfort and privacy are respected. Your comments help us continue improving the experience for all our guests.Sincerely,Hotel Manager
5.0分
家庭亲子
It was a good place to stay overnight. Cleanliness was fine. Nice staff at front desk when we arrived late. Full breakfast. Parking lot well lit. No issues.
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed the clean rooms, friendly staff, full breakfast, and well-lit parking. We’re happy your overnight stay went smoothly.Sincerely, Hotel Manager
5.0分
其他
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Nice place to stay
Very nice hotel. Room was spacious. Bed was very comfortable. The breakfast was okay. The usual fare of waffles, cereal, toast, etc. along with biscuits and gravy. No complaints.
5.0分
其他
Thank you
Room was clean and comfortable. Staff friendly and welcoming.
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酒店回复: Dear Guest,We are delighted to hear that you had an excellent stay and rated us 10 out of 10. It is wonderful to know that you found your room clean and comfortable and that our staff made you feel welcome.Your kind feedback motivates our team to continue delivering outstanding hospitality and a comfortable experience for all our guests. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager
5.0分
其他
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Very clean hotel, good staff, good amenities. The rooms had a microwave and a good sized minifrig with a freezer compartment. Great price, close to a lot of restaurants and convenient to the highway.
出色的
The room smelled like stinky socks and the shower was slippery. I almost fell. When checking out the clerk at the front was not friendly and didnt seem to want to help me when i asked several questions about pricing. All the other people that i have interacted with before are super friendly and super helpful. This was a first. It was around 11 when i checked out. I was asking about pricing and she told me a ridiculous amount. I said well i get it online for less than that. She said thats not right. Im sorry i get a deal online. Just wow! She didnt even move to check if there were rooms available for the day in question nor did she offer any discounts or tell me about any. I work for walmart and i have aaa. I really dont want to deal with her again. I'll see what deals i can find for next time. I come here about once a week for 2 days. I can take my business elsewhere if they'd like.
A nice clean place to stay the night
Check in was a breeze. Personable clerk at the front desk. Room and common areas were clean. Building is a bit dated but appears room may have been refurbished recently. Bed was very firm. Too firm for most I would suspect. Pillows and comforter both comfortable. Parking easy and well lit.
Parking area is great. The hotel is in a spot that has little traffic and is not noisy. Great breakfast, but would like small milk bottles.
The staff was amazing, my only "complaints" not really complaints was the refrigerator took all evening to get cold, the toilet was stopped up upon first use and when I showered in the morning, the drain to the bathtub was clogged. However, the staff was accommodating regarding the toilet and gave me a plunger, and when I brought the bathtub drain to their attention, they stated they would have maintenance look into it. The staff in the afternoon and evening were wonderful, answering my questions and making suggestions about things to do in the area along with dining options.
The beds were a little too firm for me. My main issue was that they tried to come into the room to clean before we checked out. That being said I would still stay there again.
It was a good place to stay overnight. Cleanliness was fine. Nice staff at front desk when we arrived late. Full breakfast. Parking lot well lit. No issues.
Nice place to stay
Very nice hotel. Room was spacious. Bed was very comfortable. The breakfast was okay. The usual fare of waffles, cereal, toast, etc. along with biscuits and gravy. No complaints.
Thank you
Room was clean and comfortable. Staff friendly and welcoming.
Very clean hotel, good staff, good amenities. The rooms had a microwave and a good sized minifrig with a freezer compartment. Great price, close to a lot of restaurants and convenient to the highway.