The room smelled like urine when entering! The bed was bed with urine aswell!the whole building was under construction. The halls were dirty
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酒店回复: Hello Janeth,Thank you for sharing your feedback regarding your recent stay. We apologize for the issues you encountered, especially concerning the cleanliness of your room and the conditions of the property during construction. We appreciate your insights as they help us to enhance our services and facilities for future guests. We hope you will consider staying with us again, as we strive to provide a more enjoyable experience.
1.0分
其他
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The smoke alarm kept chirping and waking us up and there was a police confrontation happening and the room smelled bad. We left at 3am for another place to sleep
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酒店回复: Hello Matt, Thank you for sharing your experience. We are sorry to hear that your stay was disrupted by the smoke alarm and other disturbances. We appreciate your feedback as it helps us to improve our services. Should you wish to discuss your concerns further, please feel free to reach out to management. Your comfort is important, and we value your input.
1.0分
家庭亲子
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Was woken up by one of the managers to tell me that they needed to change the window in my room. Only after I said that it was a huge inconvenience and asked why I wasn’t told of this when I checked in did he say it’s ok we will go to another room. I was already awaken and I by that point it was no point. Just bad management.
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酒店回复: Hello Jorge,Thank you for sharing your experience. We understand that unexpected disruptions can be frustrating and appreciate your feedback regarding the communication during your stay. Your comments will be shared with the management team as they work to enhance the guest experience. We hope you will consider giving us another opportunity in the future.
4.0分
情侣出游
The hotel was under construction and I did not get a handicapped shower .. but it was one night and great price & location.
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酒店回复: Hello Payge,Thank you for your feedback regarding your recent stay. We appreciate you highlighting our great price and location despite the construction. We strive to keep our guests informed about ongoing renovations, and your comments will help us improve this communication. We hope to welcome you back for an even better experience in the future when our upgrades are complete.
5.0分
其他
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Very please with my two week stay!
The team at Motel 6 was helpful,kind, available and responsive. The hotel is being renovated. They are adding new refrigerators and microwaves to the rooms. Laundry facilities on-site, parking is a breeze and they have the best pet policy of any hotels in the area. Additionally, as a single woman traveling alone, I felt safe. I would definitely stay there again.
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酒店回复: Hello Scarlett,Thank you for sharing your positive experience. We're delighted to hear that you found our team helpful and that you felt safe during your stay. It's great to know that our renovations and amenities, including the pet policy, added to your comfort. We look forward to welcoming you back on your next visit. Your feedback is invaluable as we continue to enhance our services and facilities for all our guests.
2.0分
其他
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The place was not clean, there was visible filth on the walls, had my allergies going all weekend. The shower had cracks everywhere and there was a smell. No toiletries were provided besides 2 bar soaps. I understand it's a motel 6 but it's not worth the price.
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酒店回复: Hello Anthony, Thank you for sharing your feedback. We value your comments regarding cleanliness and amenities, as they are essential to enhancing the experience for our guests. We encourage you to reach out to management directly to discuss your concerns further. Your insights are important, and we appreciate you taking the time to let us know how we can improve.
1.0分
其他
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The place is under construction but the rooms are dirty beding was horrible hallways smell like smoke elevator was brokenn i am disabled and had to use the stairs it was just a horrible stay
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酒店回复: Hello Tabitha,Thank you for your feedback. We understand that construction and maintenance can disrupt the overall experience and appreciate you bringing these concerns to our attention. Your comments regarding room cleanliness and accessibility will be shared with the team for review. We strive to improve and provide a better experience for all our guests in the future.
2.0分
其他
Loud noise into the evening as they're remodeling the rooms. TV didn't work.
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酒店回复: Hello Dan, We appreciate your feedback regarding your recent stay. We are currently undergoing renovations to enhance our guest experience, and we understand that this can be disruptive. Your comments about the TV will be noted for our maintenance team to address. We value your input as it helps us improve our services for future guests. Thank you for sharing your concerns with us.
4.0分
其他
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They are under construction, so I understand the possibilities of having some issues. The only one we had was that our water in our room quit working. We figured out they were working on it and the staff was quick to get us dealt with. Very nice people, decent place. I’m sure it will be even better once the construction is over.
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酒店回复: Hello ANNA,Thank you for your understanding regarding the construction, and we appreciate your patience with the water issue in your room. It's great to hear that our staff was responsive and helpful during the situation. We are committed to enhancing our services and look forward to welcoming you back when the renovations are complete. Your feedback is valuable to us as we strive for continuous improvement in our guest experience.
1.0分
其他
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Hotel was under construction. Elevator not working properly almost got stuck on multiple times, cleaning crew didn’t clean rooms while there or refreshed room with clean towels, and air conditioner in room was leaking water.
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酒店回复: Hello Kristi, Thank you for sharing your feedback regarding your recent stay. We understand how disruptive construction can be, and we apologize for any inconvenience caused by the elevator issues and housekeeping delays. Maintenance concerns, like the leaking air conditioner, are taken seriously, and your comments will be shared with our team for further evaluation. We appreciate your input as it helps us improve our guest experience in the future.
The room smelled like urine when entering! The bed was bed with urine aswell!the whole building was under construction. The halls were dirty
The smoke alarm kept chirping and waking us up and there was a police confrontation happening and the room smelled bad. We left at 3am for another place to sleep
Was woken up by one of the managers to tell me that they needed to change the window in my room. Only after I said that it was a huge inconvenience and asked why I wasn’t told of this when I checked in did he say it’s ok we will go to another room. I was already awaken and I by that point it was no point. Just bad management.
The hotel was under construction and I did not get a handicapped shower .. but it was one night and great price & location.
Very please with my two week stay!
The team at Motel 6 was helpful,kind, available and responsive. The hotel is being renovated. They are adding new refrigerators and microwaves to the rooms. Laundry facilities on-site, parking is a breeze and they have the best pet policy of any hotels in the area. Additionally, as a single woman traveling alone, I felt safe. I would definitely stay there again.
The place was not clean, there was visible filth on the walls, had my allergies going all weekend. The shower had cracks everywhere and there was a smell. No toiletries were provided besides 2 bar soaps. I understand it's a motel 6 but it's not worth the price.
The place is under construction but the rooms are dirty beding was horrible hallways smell like smoke elevator was brokenn i am disabled and had to use the stairs it was just a horrible stay
Loud noise into the evening as they're remodeling the rooms. TV didn't work.
They are under construction, so I understand the possibilities of having some issues. The only one we had was that our water in our room quit working. We figured out they were working on it and the staff was quick to get us dealt with. Very nice people, decent place. I’m sure it will be even better once the construction is over.
Hotel was under construction. Elevator not working properly almost got stuck on multiple times, cleaning crew didn’t clean rooms while there or refreshed room with clean towels, and air conditioner in room was leaking water.