酒店回复: Hi Wesley,Thank you for positively rating your stay!!Maz K.#Team6
2.0分
其他
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The room was very dirty on arrival, the water doesn’t stay hot, it smelled like wet dry wall , the staff tried to get me to pay extra to clean the room when the room was practically clean .
3.0分
其他
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This stay was kinda stressful…woke up the first morning the tub was clogged..the not to nice gentleman move us to another room.Thru the night we had to hear banging and odd noises..I wouldn’t recommend staying here
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酒店回复: Hi Gloria,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience in your future bookings. Jeremy Ward #Team6
3.0分
商务出差
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The check-in person was a little soft spoken, but courteous and professional.
The room needs work:
- The HVAC's vent is missing and only blows at knee level leaving the majority of the room warm and stuffy. Filters may need changing as it has a "pet" smell from it.
- The ceiling is chipping away in a spot and appears to be moldy/dusty.
- The bathroom appears clean, but smells as though an old, sour rag was used. The handle of the shower does not appear to fit the plumbing properly, but works.
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酒店回复: Hi Joel,Thank you for sharing your experience. We’re sorry to hear that your stay did not meet your expectations and appreciate your honest feedback. We take your comments seriously and will work on addressing these issues to improve our guests’ comfort and overall experience. Jeremy Ward #Team6
1.0分
其他
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If I could give this rating zero stars I would have. The room did not look the way it was advertised on this app. The chairs, showers, and poles on the bed had rust on it. The paint was peeling from the walls and the ceiling looked like it was gonna fall out at any moment. There was also a knocking sound coming from somewhere in the room. The room was absolutely filthy. I was uncomfortable from the moment I got off of the elevator to walk to the room. Tenants at the hotel were cooking ***** from within their rooms. The concierge was rude and unwelcoming - I wish I knew her name so I could add it. But when I told her that I wanted to cancel my room she lacked compassion and just continued to ask “what was wrong with the room” after I already explained it to her and didn’t even want to give me a refund. My reservation was for two days but I only stayed in that room for twenty minutes at best. I highly do not recommend staying at this facility.
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酒店回复: Hi Breunna, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Sarah Jacobs #Team6
好住处。
这家酒店宣传说有游泳池,但实际上泳池已经被填平了。它还宣传说靠近河滨步道,但根本不是。酒店坐落在一个繁忙的干道旁,晚上非常吵闹,有街头赛车声、警笛声,还有其他喧哗的住客。如果你用信用卡支付,他们会收取一笔损坏押金。即使在退房时检查确认没有问题,他们也没有退还押金。酒店本身看起来有些陈旧和疲惫。即使作为一家经济型酒店,它也远未达到理想的入住标准。外面还有更好的选择。
不友好的地方
它的位置非常靠近哥伦布市政中心,可以参加那里的活动。
对这家酒店超级失望,超级差,服务差
好的
The room was very dirty on arrival, the water doesn’t stay hot, it smelled like wet dry wall , the staff tried to get me to pay extra to clean the room when the room was practically clean .
This stay was kinda stressful…woke up the first morning the tub was clogged..the not to nice gentleman move us to another room.Thru the night we had to hear banging and odd noises..I wouldn’t recommend staying here
The check-in person was a little soft spoken, but courteous and professional.
The room needs work:
- The HVAC's vent is missing and only blows at knee level leaving the majority of the room warm and stuffy. Filters may need changing as it has a "pet" smell from it.
- The ceiling is chipping away in a spot and appears to be moldy/dusty.
- The bathroom appears clean, but smells as though an old, sour rag was used. The handle of the shower does not appear to fit the plumbing properly, but works.
If I could give this rating zero stars I would have. The room did not look the way it was advertised on this app. The chairs, showers, and poles on the bed had rust on it. The paint was peeling from the walls and the ceiling looked like it was gonna fall out at any moment. There was also a knocking sound coming from somewhere in the room. The room was absolutely filthy. I was uncomfortable from the moment I got off of the elevator to walk to the room. Tenants at the hotel were cooking ***** from within their rooms. The concierge was rude and unwelcoming - I wish I knew her name so I could add it. But when I told her that I wanted to cancel my room she lacked compassion and just continued to ask “what was wrong with the room” after I already explained it to her and didn’t even want to give me a refund. My reservation was for two days but I only stayed in that room for twenty minutes at best. I highly do not recommend staying at this facility.