酒店回复: Hi Alejandro,Thank you for sharing your experience. We’re pleased to hear that you had a very nice stay and received good service from our team. Providing a welcoming environment and attentive hospitality is always our goal, and your feedback encourages us to continue maintaining these standards. We look forward to welcoming you back for another enjoyable visit.
1.0分
商务出差
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Tub shower dirty walls peeling paint air conditioner cover falls on floor! Front door see light outside n flimsy! No dead bolt lock! No coffee in rooms! Never book another stay at super8!
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酒店回复: Thank you for sharing your detailed feedback. We appreciate you bringing these concerns to our attention. Your comments regarding the condition of the bathroom, air conditioner, door, and in-room amenities have been shared with our maintenance and housekeeping teams for review. We are continuously evaluating our property to address areas that need improvement and enhance the overall guest experience. Your insights are valuable as we work to provide a safer and more comfortable stay for future guests.
3.0分
其他
This hotel was aged. It was in need of renovation. There was little to no breakfast items. I would equate this to a 70.00 room.
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酒店回复: Thank you for sharing your feedback. We appreciate your observations regarding the age of the property and the breakfast offerings. Your comments have been shared with our management team as we continue to evaluate areas for updates and improvements. Your input helps us ensure that future stays provide better value, comfort, and overall guest satisfaction. We hope to have the opportunity to offer a more enhanced experience in the future.
1.0分
情侣出游
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We have used this motel several times over the last 3 years on our drive through. This time the room was in terrible condition. The best description would be "needs complete renovation to be useable" There is no way they should be renting this room to anyone,
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酒店回复: We’re sorry to hear that this guest’s recent visit did not meet their expectations, especially given their history of staying with us over the years. Our team works hard to maintain a clean and comfortable environment for all guests, and it’s disappointing to learn that this particular room did not reflect our usual standards. It’s possible that the room experienced issues that were not previously reported, and we encourage guests to bring any concerns to our attention so we can promptly address them. If the guest had contacted us during their stay with us, we would have taken immediate action to remedy issues, but we do appreciate them informing us about issues with the room.
1.0分
家庭亲子
TV did not work. Everything was outdated. Fire alarm going off disturbed sleeping. Would not recommend this hotel.
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酒店回复: Hi Elaine, We regret to hear that the guest did not have the experience they had hoped for, though we believe our hotel continues to provide value in terms of comfort, convenience, and service. While the mention of a non-working TV and the fire alarm is concerning, such issues are not typical of our property and may have been isolated circumstances. Many of our guests find our rooms to be clean, functional, and well-maintained, which is why we receive positive feedback on a regular basis. If the guest had contacted us during their stay with us, we would have taken immediate action to remedy issues, but we do appreciate them informing us about issues with the room.
1.0分
情侣出游
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Premises and rooms are outdated and slummy! Stains everywhere! I mean EVERYWHERE! (took many pictures but not seeing any place to post?). Internet wouldn't connect! TV had a terrible connection which caused it to freeze up intermittently! Walls had chipping paint and gouges! The best part about staying there was leaving first thing the next morning!!! The Worst!
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酒店回复: Hi Gary,Thank you for taking the time to share your experience. We appreciate you pointing out several concerns regarding the condition of the room and amenities. While we’re glad to hear you were able to move on quickly the next morning, we do wish we had the opportunity to improve your stay. If you had contacted us during your visit, we would have taken immediate action to address the issues you encountered, from room condition to internet and TV connectivity. Guest feedback is very important to us, and your comments help us focus on areas that need attention. We’re committed to making necessary improvements and thank you again for bringing these matters to our attention.
5.0分
其他
Nice managed motel. Will definitely be staying here again.
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酒店回复: Hi Kenny, Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you found our hotel well-managed and that your stay was enjoyable. Our team works hard to maintain a welcoming and comfortable environment for all our guests, and it’s wonderful to know that this was reflected in your visit. We look forward to hosting you again and providing another positive experience on your next stay.
2.0分
其他
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Pros:
I70 is right there. No evidence of bugs.
Cons:
The a/c barely worked. The wifi was spoty at best, when I could get on it. Lots of stains.
Not the worst place I have seen but close to it.
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酒店回复: Hi Kurt,Thank you for sharing your honest feedback. We’re glad to hear our convenient location near I-70 worked well for you and that you found no evidence of bugs during your stay. However, we regret the issues you experienced with the air conditioning and Wi-Fi, as well as the cleanliness concerns. Your comments are important to us, and we will be addressing these areas to improve the guest experience. We appreciate you bringing this to our attention and hope you’ll consider giving us another chance in the future to provide a better stay.
4.0分
家庭亲子
Needs updating. New carpet and bathtub needed
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酒店回复: Thank you for sharing your feedback. We appreciate your honesty and your suggestions for updates. Your comments regarding the carpet and bathtub are valuable and will be reviewed by our team as we continue to improve the comfort and quality of our rooms. We hope to welcome you back in the future and provide an even more refreshed and enjoyable stay.
我的猫很喜欢。
服务非常好，非常周到。谢谢。
Tub shower dirty walls peeling paint air conditioner cover falls on floor! Front door see light outside n flimsy! No dead bolt lock! No coffee in rooms! Never book another stay at super8!
This hotel was aged. It was in need of renovation. There was little to no breakfast items. I would equate this to a 70.00 room.
We have used this motel several times over the last 3 years on our drive through. This time the room was in terrible condition. The best description would be "needs complete renovation to be useable" There is no way they should be renting this room to anyone,
TV did not work. Everything was outdated. Fire alarm going off disturbed sleeping. Would not recommend this hotel.
Premises and rooms are outdated and slummy! Stains everywhere! I mean EVERYWHERE! (took many pictures but not seeing any place to post?). Internet wouldn't connect! TV had a terrible connection which caused it to freeze up intermittently! Walls had chipping paint and gouges! The best part about staying there was leaving first thing the next morning!!! The Worst!
Nice managed motel. Will definitely be staying here again.
Pros:
I70 is right there. No evidence of bugs.
Cons:
The a/c barely worked. The wifi was spoty at best, when I could get on it. Lots of stains.
Not the worst place I have seen but close to it.
Needs updating. New carpet and bathtub needed