The place looked completely different from the pictures. The rooms had a strong bad smell, and the bedsheets had holes. Because of the poor condition, we had to cancel our stay and would like a refund.
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酒店回复: Hi Amandeep,We’re very sorry to hear about your experience. The issues you described with cleanliness, odor, and room condition are unacceptable. Please contact our customer service or reservations team directly to address your refund request. Your feedback has been shared with our management team to prevent similar situations in the future.Jeremy Ward #Team6
2.0分
商务出差
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Husband was worried about things getting stolen out of his truck because of all the people hanging out in the parking lot. At the end of his stay he went to take the trash out (that hadn't been picked up in 4 days) and the bottom of the can when he lifted the trash bags had roaches all over.
1.0分
其他
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From start to finish not a great experience
Clerk was more anxious to get back to whatever he was doing then to get me checked in and give me any information. That was the beginning. Mind you, I wasn't expecting too much from the place but I needed a room to sleep in for a few hours & I didn't want to pay a lot of money.
This was bad, the room had an odd odor & I probably should have insisted on a different room but keep in mind I would have had to go back & talk to that same unfriendly & unhelpful clerk at the front desk. I also was expecting to be picked up by my friend at any moment so I didn't have a lot of time. Again I told myself, I only have to sleep here it will be okay.
Get back to the room at a few minutes before midnight. Tired & just want to get in the bed & go to sleep. The room is cold, go to the thermostat & there is no way to adjust the temperature in the room. I can turn the fan on to high or low. That's it. I put on all the clothes I possibly can, fold the sheets, blanket, & comforter in half & lay it over me so hopefully, I can get warm enough to go to sleep. After about 20 minutes I realize sleep isn't going to happen.
I probably should have called the front desk but I figured I could drive back home faster then I could change to another room & with a lot less difficulty. So that is what I did. So a big waste of my money.
So not a great experience. So moral of the review, spend the extra money on a better place.
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酒店回复: Hi Shelley,Thank you for taking the time to share your experience. We're truly sorry to hear about the poor service at check-in and the overall discomfort during your stay. Your comments regarding the room condition, temperature control, and staff interaction are very concerning and not reflective of the service we aim to provide. We understand how frustrating this must have been, especially when all you needed was a few hours of rest. Your feedback is important, and we will be addressing these issues with our team to ensure future guests have a much better experience.Jeremy Ward #Team6
1.0分
其他
Not happy at all my room was not clean properly shower was not draining very well I will be trying to get my money back or some type of compensation.
3.0分
其他
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Check in was fast and easy. Room was clean and parking was decent.
Lots of transient people around yelling late at night and hanging out in the parking lot.
Was booked for 3 nights but left after the second night due to water main break. No water for the entire motel. Asked the front desk if there was a time for the water to be back on and he said city is working on it and it will be on when they are done. We had 2 rooms there and needed to shower and get ready for a dinner party. We left and checked into another hotel.
We asked for a credit, but he said sorry you weren’t back by 11, so we can’t credit you for the room. Disappointing.
2.0分
其他
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Don't Recommend
Room was smaller than most. Beds were tiny and cramped. Very old and outdated fixtures. Missing lightswitch plate covers and no smoke detector. A/C was dripping from the ceiling vent with obvious water damage. The property was overrun with homeless people. One guy walking around with a bicycle tire. No maid service. Had to ask for new towels. Usually Motel 6 is predictably decent, but this property was run down and clearly in an area overrun by transients. I would stay clear of this particular Motel.
3.0分
其他
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Everything went will only problem I keep requesting for a room down stairs I barely make it upstairs without bn afraid to fall.i have a knee problem can't use my left leg to climb stairs it won't beand like right leg broke a ligament in left knee
5.0分
商务出差
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Nice quiet room on the east side second floor. Nothing fancy, but clean and served the purpose for a bed and quick shower in the morning before hitting the road again.
3.0分
其他
No phone in my room but everything else went smoothly nice ppl work here
有血迹，浴室很脏，但交通便利。
The place looked completely different from the pictures. The rooms had a strong bad smell, and the bedsheets had holes. Because of the poor condition, we had to cancel our stay and would like a refund.
Husband was worried about things getting stolen out of his truck because of all the people hanging out in the parking lot. At the end of his stay he went to take the trash out (that hadn't been picked up in 4 days) and the bottom of the can when he lifted the trash bags had roaches all over.
From start to finish not a great experience
Clerk was more anxious to get back to whatever he was doing then to get me checked in and give me any information. That was the beginning. Mind you, I wasn't expecting too much from the place but I needed a room to sleep in for a few hours & I didn't want to pay a lot of money.
This was bad, the room had an odd odor & I probably should have insisted on a different room but keep in mind I would have had to go back & talk to that same unfriendly & unhelpful clerk at the front desk. I also was expecting to be picked up by my friend at any moment so I didn't have a lot of time. Again I told myself, I only have to sleep here it will be okay.
Get back to the room at a few minutes before midnight. Tired & just want to get in the bed & go to sleep. The room is cold, go to the thermostat & there is no way to adjust the temperature in the room. I can turn the fan on to high or low. That's it. I put on all the clothes I possibly can, fold the sheets, blanket, & comforter in half & lay it over me so hopefully, I can get warm enough to go to sleep. After about 20 minutes I realize sleep isn't going to happen.
I probably should have called the front desk but I figured I could drive back home faster then I could change to another room & with a lot less difficulty. So that is what I did. So a big waste of my money.
So not a great experience. So moral of the review, spend the extra money on a better place.
Not happy at all my room was not clean properly shower was not draining very well I will be trying to get my money back or some type of compensation.
Check in was fast and easy. Room was clean and parking was decent.
Lots of transient people around yelling late at night and hanging out in the parking lot.
Was booked for 3 nights but left after the second night due to water main break. No water for the entire motel. Asked the front desk if there was a time for the water to be back on and he said city is working on it and it will be on when they are done. We had 2 rooms there and needed to shower and get ready for a dinner party. We left and checked into another hotel.
We asked for a credit, but he said sorry you weren’t back by 11, so we can’t credit you for the room. Disappointing.
Don't Recommend
Room was smaller than most. Beds were tiny and cramped. Very old and outdated fixtures. Missing lightswitch plate covers and no smoke detector. A/C was dripping from the ceiling vent with obvious water damage. The property was overrun with homeless people. One guy walking around with a bicycle tire. No maid service. Had to ask for new towels. Usually Motel 6 is predictably decent, but this property was run down and clearly in an area overrun by transients. I would stay clear of this particular Motel.
Everything went will only problem I keep requesting for a room down stairs I barely make it upstairs without bn afraid to fall.i have a knee problem can't use my left leg to climb stairs it won't beand like right leg broke a ligament in left knee
Nice quiet room on the east side second floor. Nothing fancy, but clean and served the purpose for a bed and quick shower in the morning before hitting the road again.
No phone in my room but everything else went smoothly nice ppl work here