We were pleased. The contenital breakfast was the only disappointing thing. Beds were very comfortable. Shower had great pressure.
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酒店回复: Hello Marsha,Thank you for sharing your feedback. We're glad to hear you enjoyed the comfortable beds and great shower pressure during your stay. We appreciate your input regarding the continental breakfast and will certainly pass your comments along to the team for consideration. We hope to welcome you back in the future for an even better experience overall.
5.0分
其他
Parking was easy, the room was clean. We didnt need much honestly but it was a great place to stay.
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酒店回复: Hello Bobbie,Thank you for sharing your positive experience! We're glad to hear that you found the parking easy and the room clean. It’s always wonderful to know that guests feel comfortable and at home during their stay. We hope to welcome you back for another enjoyable visit in the future!
1.0分
其他
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Very disappointed in the smell of the room, the second night we asked for towels, room service cleaned while we were gone and left us 1 clean towel for a room with 4 people. We got back late from being at an all day softball tournament and was told there were not clean towels anywhere. We had to wait a few hours for clean towels and staff didn’t care. The breakfast was terrible we came down at 7:40 and all the hot food was almost gone and the muffins were hard as a brick.
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酒店回复: Thank you for sharing your experience — we’re truly sorry to hear about the issues you encountered. From the room odor to the towel shortage and breakfast quality, this is far from the standard we aim to provide. We understand how frustrating it must have been, especially after a long day. Your feedback is being shared with our team so we can address these concerns and improve. We appreciate your honesty and hope you’ll consider giving us another chance in the future.
4.0分
其他
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Noisy! Requested a non smoking room and our first room had clearly been smoked in so we asked to be moved. The guy was very nice and moved us no problem. Our second room was ok but had minor issues, one the shower backed up to our ankles while showering.
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酒店回复: Hello Tiffiany, Thank you for sharing your feedback. We appreciate your understanding during your room change, and we strive to provide a comfortable stay for all our guests. Your comments regarding the shower will be noted and shared with our maintenance team to ensure it's addressed. We value your input as it helps us improve our guest experience. Thank you for bringing these matters to our attention.
4.0分
其他
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The staff is incredibly friendly and helpful. The room and grounds were very clean. The hotel itself is dated and needs remodeling and/or repair. We retuned around 10:30pm and there were men loitering in the parking lot. I was cautious about entering the room with myself and my two girls especially in a hotel that has doors that open to the outside. The men in the parking lot eventually moved along but definitely gave me great hesitation. I would not return with my children based on this and the location. However the staff and overall cleanliness (although outdated) was above par!
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酒店回复: Thank you for your review. We're happy to hear our staff and cleanliness stood out during your stay. We’re sorry the location and safety concerns impacted your experience, and we’re actively working on improvements. Your feedback is truly valued.
1.0分
商务出差
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No sound barrier between rooms. I could hear the man in the room next to me snore all night and it kept me awake. My room flooded and overall it was not a good experience. Staff was friendly though
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酒店回复: Hello Glenda,Thank you for sharing your feedback. We are glad to hear that you found our staff friendly; they strive to provide excellent service. We appreciate your comments regarding the sound insulation and the flooding issue; your input is valuable in helping us improve. If you have further concerns or suggestions, please feel free to contact our management team directly. We hope you find a more suitable accommodation on your next visit.
5.0分
其他
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No hassle stay
Excellent spot for a base camp to visit surrounding areas like Montevallo and Birmingham. Stayed a few nights here. Clean and quiet. Numerous restaurant close.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that our location worked well as a base for exploring Montevallo and Birmingham. It's great to know you found the room clean and quiet—just the kind of environment we aim to provide for a restful stay.
好评。
没有电梯，房间里没有电话，而且不太干净！！
没有意见
We were pleased. The contenital breakfast was the only disappointing thing. Beds were very comfortable. Shower had great pressure.
Parking was easy, the room was clean. We didnt need much honestly but it was a great place to stay.
Very disappointed in the smell of the room, the second night we asked for towels, room service cleaned while we were gone and left us 1 clean towel for a room with 4 people. We got back late from being at an all day softball tournament and was told there were not clean towels anywhere. We had to wait a few hours for clean towels and staff didn’t care. The breakfast was terrible we came down at 7:40 and all the hot food was almost gone and the muffins were hard as a brick.
Noisy! Requested a non smoking room and our first room had clearly been smoked in so we asked to be moved. The guy was very nice and moved us no problem. Our second room was ok but had minor issues, one the shower backed up to our ankles while showering.
The staff is incredibly friendly and helpful. The room and grounds were very clean. The hotel itself is dated and needs remodeling and/or repair. We retuned around 10:30pm and there were men loitering in the parking lot. I was cautious about entering the room with myself and my two girls especially in a hotel that has doors that open to the outside. The men in the parking lot eventually moved along but definitely gave me great hesitation. I would not return with my children based on this and the location. However the staff and overall cleanliness (although outdated) was above par!
No sound barrier between rooms. I could hear the man in the room next to me snore all night and it kept me awake. My room flooded and overall it was not a good experience. Staff was friendly though
No hassle stay
Excellent spot for a base camp to visit surrounding areas like Montevallo and Birmingham. Stayed a few nights here. Clean and quiet. Numerous restaurant close.