酒店回复: Hello Thad,Thank you for sharing your feedback about your recent experience. We take guest concerns seriously and your comments about the door locks, housekeeping timing, and staff interaction are important to us. We strive to create a comfortable environment for all guests, and your insights will be shared with management for their review. We appreciate you bringing these issues to our attention as we continually work to improve our services and facilities.
酒店回复: Hello Jennifer, Thank you for sharing your feedback regarding your recent stay. We take cleanliness and guest satisfaction very seriously, and we're sorry to hear that your experience did not meet your expectations. We appreciate you bringing these concerns to our attention, and we encourage you to reach out to management to discuss your feedback further. Reviews like yours are essential in helping us understand our guests' experiences.
酒店回复: Hello Cheri,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and guest comfort very seriously, and it’s disheartening to hear that your experience fell short in these areas. Your comments will be noted as part of our ongoing review process to ensure we maintain high standards. We hope you found a pleasant alternative for the remainder of your stay.
酒店回复: Hello Thad,Thank you for sharing your feedback regarding your recent stay. We take guest safety and comfort very seriously and appreciate your comments. Maintenance issues can greatly impact your experience, and your observations will be addressed with the appropriate team. We’re committed to providing a safe and pleasant environment for all our guests. Your insights are valuable as we continuously strive to improve our services and facilities for future guests.
2.0分
其他
原文
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再也不住这里了！
价格合适，但酒店条件很差。我们的房间急需维修——格栅松了，马桶螺栓也掉了等等。这里没有热水浴缸。
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酒店回复: Hello Thomas,Thank you for sharing your feedback regarding your recent stay. While we appreciate your comments about pricing, we're sorry to hear that you experienced maintenance issues in your room. We value guest input as it helps us improve our facilities for future visitors. Your observations will be shared with the appropriate team to ensure we continue working towards a better experience for all.
2.0分
其他
原文
翻译提供方：Google
厕所冲水不正常，而且有很多奇怪的活动，我们整个住宿期间只得到了两条毛巾，而且厕所周围还有头发。
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酒店回复: Hello Jazelle,Thank you for sharing your feedback. We take all guest comments seriously and appreciate your insights regarding the room conditions and amenities. We encourage our guests to inform us of any concerns during their stay so we can address them promptly. Your experience will be passed along to the relevant team for review as we continuously strive to enhance our services and ensure a better experience for all.
5.0分
家庭亲子
原文
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参观一下这个地方，很不错，很漂亮。
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酒店回复: Hello Luis, Nos alegra saber que disfrutaste de tu visita y que encontraste el lugar bonito. Si tienes más detalles sobre lo que más te gustó o alguna recomendación, estaría encantado de escucharlos. Tu opinión es valiosa para nosotros y nos motiva a continuar mejorando para futuros huéspedes. Esperamos que consideres regresar en el futuro.
4.0分
家庭亲子
原文
翻译提供方：Google
工作人员的服务让一切变得更好。
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酒店回复: Hello Marco,Agradecemos que haya destacado el servicio del personal; nos esforzamos por ofrecer una experiencia memorable a nuestros huéspedes. Estamos felices de saber que nuestro equipo hizo una diferencia durante su estancia. Sus comentarios son importantes para nosotros y serán compartidos con el personal correspondiente. Esperamos que considere hospedarse nuevamente en el futuro para disfrutar de más momentos agradables.
5.0分
情侣出游
原文
翻译提供方：Google
优秀的酒店
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酒店回复: Hello Jhova,Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts. We hope to welcome you back for another enjoyable visit in the future!
很棒的选择！早餐免费，价格也很好，很干净，地理位置优越，靠近六旗乐园、加油站和高速公路。非常安静和干净。
这地方糟透了。锁都坏了。所有里面的门都写着中午退房时间。但他们却要求你11点离开。即使有人礼貌地要求他们离开，他们还是不停地敲门。工作人员粗鲁无礼。这地方需要认真维护，而且一直都脏得要命，而且很不安全。千万别住在这里。他们敲了我七次门，我中午12点就出来了。简直疯了。我不喜欢在穿好衣服准备上班的时候被骚扰。
这家酒店应该被谴责。它看起来像一个犯罪现场，而且情况非常糟糕，我不仅不得不要求更换房间，而且当第二个房间更糟糕时，我不得不离开并前往另一家（同样令人作呕的）酒店。这个地方看起来像一个无家可归者收容所或第三世界国家，与*******上的照片完全不一样。我再也不会在*******预订了，因为他们与这种极其肮脏的酒店合作。床裙上有人的体液，看起来好像从未打扫过。这让我再也不想住温德姆酒店了，尤其是这种特许经营的酒店，其业主根本不在乎他们的酒店有多脏。我已经向洛杉矶县卫生局举报了这家酒店，并附上了照片。
房间里到处都是霉菌，浴缸、冰箱、床单上到处都是烟头烧焦的痕迹，床单、毯子都很脏。这对我们来说是一次非常糟糕的经历。我们甚至连一晚都住不了。我预订了四晚，结果不得不当天就离开，去预订另一家酒店。
糟糕的住宿地点，员工不专业。
锁坏了，存在安全隐患。过去几个月我住过的所有房间都规定退房时间是中午12点。浴缸也坏了。整家酒店都需要认真维护，但他们却忽视了酒店的维护。这地方不好住，也不安全。
再也不住这里了！
价格合适，但酒店条件很差。我们的房间急需维修——格栅松了，马桶螺栓也掉了等等。这里没有热水浴缸。
厕所冲水不正常，而且有很多奇怪的活动，我们整个住宿期间只得到了两条毛巾，而且厕所周围还有头发。
参观一下这个地方，很不错，很漂亮。
工作人员的服务让一切变得更好。
优秀的酒店