I had a very joyous stay for four nights. My bed was so comfortable and the room was perfectly clean. The lady who cooked our breakfast each day was so delicious and perfectly served. The desk agents were also so gracious and helpful. I will definitely stay there again on my next trip.
展开
酒店回复: Thank you so much for the absolutely wonderful review! We are so glad to hear you had a very joyous stay with us for four nights.It makes our day to know you found your bed to be so comfortable and your room perfectly clean. We'll be sure to pass along your kind words to our breakfast lady—we agree that the breakfast she cooked was so delicious and perfectly served! And we're thrilled to hear that our desk agents were so gracious and helpful.We truly appreciate your feedback and can't wait to welcome you back again on your next trip!
5.0分
其他
展开
Overnight stay
Comfort Suites was clean, quiet, and comfortable. Check in was easy and friendly. The breakfast was well stocked and fresh. The area was kept clean during breakfast.
展开
酒店回复: Thank you so much for the wonderful review! We are so happy to hear that your stay with us was clean, quiet, and comfortable.It's great to know that you found our check-in process to be easy and friendly, and that you enjoyed our well-stocked and fresh breakfast. We're especially glad to hear that the breakfast area was kept clean.We appreciate your kind words and hope to welcome you back again soon!
4.0分
其他
It was nice I was only disappointed that the pool didn't match the picture of the pool. It was smaller. Clean but crowded.
3.0分
其他
展开
Walls are paper thin. From my bathroom I could hear a conversation clear as day presumably from the room above. We were put in an ADA room which was unnecessary. No Netflix.
展开
酒店回复: Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced during your stay.We are truly sorry to hear that noise from a neighboring room disturbed your rest. We understand how frustrating this can be and we apologize for any discomfort it caused.Upon reviewing your reservation, it appears the booking made through ******* specified the ADA room type. We assign rooms based on the specific requests made in a reservation to ensure they are available for the guests who need them. We regret any inconvenience this may have caused you.Additionally, we apologize for the lack of in-room entertainment options like Netflix. At this time, our hotel is not equipped with Smart TVs, and we understand that this is a convenience many of our guests expect.We are sorry that your stay was not what you had hoped for. We hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.
5.0分
其他
展开
Last Minute Getaway
This was an excellent Comfort Inn. Not all are created equally. The reviews and pictures interested me and the price sold me on booking this hotel for a last minute getaway. Other popular hotels with similar reviews were priced a good deal higher. The room was clean, AC worked well, beds were comfy and the bathroom was just was we needed. Breakfast was very good and even going a half hour before breakfast ends, there was still plenty of food. My kids enjoyed the pool. Would definitely book again.
展开
酒店回复: Thank you so much for this absolutely wonderful review! We're thrilled to hear that our Comfort Inn stood out and exceeded your expectations, especially after being drawn in by our reviews, pictures, and competitive price.It's fantastic to know that your last-minute getaway was a success, and that you found your room clean, the AC working well, the beds comfy, and the bathroom just what you needed. We're especially happy that you enjoyed our very good breakfast, with plenty of food available even towards the end, and that your kids had a great time at the pool.Your feedback, especially your comment that you'd "definitely book again," is the highest compliment we can receive. We can't wait to welcome you and your family back for another excellent stay!
4.0分
其他
展开
Fine place to stay
The staff was friendly and the room was clean. The beds were very comfortable but the hide away bed was horrible. You could feel the springs of the mattress... which they would poke you. Other than that our stay was nice.
P.S. the jets in the spa didn't work and that was a bit of a disappointment
展开
酒店回复: Thank you so much for your review! We're thrilled to hear that our staff was friendly and that you found your room clean and the main beds very comfortable. We're glad that, overall, your stay was nice.We sincerely apologize, however, that the hideaway bed was horrible due to protruding springs. This is certainly not the comfortable experience we want for our guests, and we are addressing this specific issue immediately to ensure the sofa beds are in proper condition.We're also very sorry to hear that the jets in the spa weren't working. This is a disappointment, and we've already notified our maintenance team to get this fixed so future guests can fully enjoy it.We appreciate you bringing these points to our attention, as your feedback helps us improve. We hope to have the opportunity to provide you with a completely comfortable and enjoyable stay on your next visit.
4.0分
家庭亲子
Easy access to freeway. Friendly staff and comfortable. Only issue is we found a dirty rag in the sofa bed.
展开
酒店回复: Thank you for your review! We're happy to hear you found our location convenient for freeway access, and appreciated our friendly staff and overall comfort.We sincerely apologize for the oversight of a dirty rag found in the sofa bed. This is certainly not up to our cleanliness standards, and we have addressed this directly with our housekeeping team to ensure such incidents are prevented in the future.We hope to have the opportunity to provide you with a flawless stay on your next visit.
5.0分
其他
The room was clean and comfortable. The service at the front desk was great.
展开
酒店回复: Thank you for your excellent feedback! We're delighted to hear that you found the room clean and comfortable and that the service at the front desk was great.We appreciate you sharing your experience and look forward to welcoming you back again soon!
5.0分
家庭亲子
They switch our room to accommodate my 95 yr old mother. They were so nice. Roo. Was great
展开
酒店回复: What wonderful feedback, thank you! We were so pleased to be able to accommodate your mother and ensure her comfort during your stay. It truly means a lot to us when we can make a difference for our guests. We're delighted you found your room great, and we'd be honored to welcome you and your family back whenever your travels bring you our way!
4.0分
其他
When travelling through, this is our place to stay. The beds are comfortable, easy to get back on main highway and rooms always clean.
展开
酒店回复: Thank you so much for your truly wonderful review! We are absolutely delighted to hear that we are "your place to stay" when traveling through – that means the world to us. We're so glad you consistently find our beds comfortable, our location convenient for highway access, and our rooms clean. We look forward to welcoming you back again and again!
A Great Experience at Comfort Inn
I had a very joyous stay for four nights. My bed was so comfortable and the room was perfectly clean. The lady who cooked our breakfast each day was so delicious and perfectly served. The desk agents were also so gracious and helpful. I will definitely stay there again on my next trip.
Overnight stay
Comfort Suites was clean, quiet, and comfortable. Check in was easy and friendly. The breakfast was well stocked and fresh. The area was kept clean during breakfast.
It was nice I was only disappointed that the pool didn't match the picture of the pool. It was smaller. Clean but crowded.
Walls are paper thin. From my bathroom I could hear a conversation clear as day presumably from the room above. We were put in an ADA room which was unnecessary. No Netflix.
Last Minute Getaway
This was an excellent Comfort Inn. Not all are created equally. The reviews and pictures interested me and the price sold me on booking this hotel for a last minute getaway. Other popular hotels with similar reviews were priced a good deal higher. The room was clean, AC worked well, beds were comfy and the bathroom was just was we needed. Breakfast was very good and even going a half hour before breakfast ends, there was still plenty of food. My kids enjoyed the pool. Would definitely book again.
Fine place to stay
The staff was friendly and the room was clean. The beds were very comfortable but the hide away bed was horrible. You could feel the springs of the mattress... which they would poke you. Other than that our stay was nice.
P.S. the jets in the spa didn't work and that was a bit of a disappointment
Easy access to freeway. Friendly staff and comfortable. Only issue is we found a dirty rag in the sofa bed.
The room was clean and comfortable. The service at the front desk was great.
They switch our room to accommodate my 95 yr old mother. They were so nice. Roo. Was great
When travelling through, this is our place to stay. The beds are comfortable, easy to get back on main highway and rooms always clean.