The staff were sweet and professional. The building was in process of a remodel that i wasn't aware of until I arrived. The room was disgusting (dirty) and I wont stay here again. Cheap price and I learned a lesson.
酒店回复: Thank you for your review.
4.0分
其他
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It would be helpful if the elevator was cleaned at least once a day. The floor needed to be swept in the elavator and the buttons need to be sanatized/wiped down, once a day. There were two pieces of garbage that stayed in the elevator the whole time I was there. The elevator floors and corners needed attention. Cleanliness in the room and hallway was fine.
酒店回复: Thank you for your review.
2.0分
家庭亲子
Loose floor trim, toilet running, shower head leaking,microwave issues...generally a sub par atmosphere and quality in room for the price
酒店回复: Thank you for your review.
2.0分
其他
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The property is very tired. Hallway carpets needed to be vacuumed.
Breakfast eggs and bacon were not great.
Water leaking through our bathroom ceiling from room up above.
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酒店回复: Thank you for your review. We have started our renovation and are excited for fresh update. We hope you come stay with us again when we are finished.
2.0分
商务出差
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First, the staff are incredible, but it became obvious that they were working around chronic maintenance and general dour appearance of the rooms. They are installing new siding on the building but that's lipstick on a pig. I don't stay outside the building, I stay in the room. The TV was built in 2009, it is old enough to get a driver's license. The lighting is abysmal and the color decor depressing. I have chosen LQ from its inception and used to really enjoy the properties. And in today's hospitality market, value counts but sign up the rooms for a facelift and upgrade the TVs & heating & cooling. Thanks!
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酒店回复: Thank you for your review. We are doing a full renovation, inside and out. We started on the outside before winter and then will move inside. We will be all fresh and updated. We hope you give us another chance when we are done.
2.0分
家庭亲子
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Construction on property currently. They did give us a room in the opposite end of hotel but still had to deal with construction crew at entry way. Breakfast was suppose to be open at 6:00. We showed up at 6:45 they only had cereal out and just put waffle mix out when we left. Next morning was better so not sure if it was an off day or what
酒店回复: Thank you for your review.
3.0分
其他
Adequate for a 1 night stay
Room was clean and large. 2 TVs. Poor lighting. Hotel starting renovations.
酒店回复: Thank you for your review.
3.0分
其他
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Laquinta review Helena
Staff courteous and helpful. Helped us turn down air conditioning. Hotel was clean but needs updating. It looks like they’re in process.lots of parking, close to dining. Toilet seat moved around easily. Breakfast was good but may want to separate bacon rather than serve in a big blob.
酒店回复: Thank you for your review.
3.0分
家庭亲子
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Staff was not pleasant, did not have an understanding of customer service, and were not very helpful when situations arose. Ultimately they came through with a favorable outcome, but the biggest issue for me was that they did not have a manager on site during evenings and weekends.
好的
The staff were sweet and professional. The building was in process of a remodel that i wasn't aware of until I arrived. The room was disgusting (dirty) and I wont stay here again. Cheap price and I learned a lesson.
It would be helpful if the elevator was cleaned at least once a day. The floor needed to be swept in the elavator and the buttons need to be sanatized/wiped down, once a day. There were two pieces of garbage that stayed in the elevator the whole time I was there. The elevator floors and corners needed attention. Cleanliness in the room and hallway was fine.
Loose floor trim, toilet running, shower head leaking,microwave issues...generally a sub par atmosphere and quality in room for the price
The property is very tired. Hallway carpets needed to be vacuumed.
Breakfast eggs and bacon were not great.
Water leaking through our bathroom ceiling from room up above.
First, the staff are incredible, but it became obvious that they were working around chronic maintenance and general dour appearance of the rooms. They are installing new siding on the building but that's lipstick on a pig. I don't stay outside the building, I stay in the room. The TV was built in 2009, it is old enough to get a driver's license. The lighting is abysmal and the color decor depressing. I have chosen LQ from its inception and used to really enjoy the properties. And in today's hospitality market, value counts but sign up the rooms for a facelift and upgrade the TVs & heating & cooling. Thanks!
Construction on property currently. They did give us a room in the opposite end of hotel but still had to deal with construction crew at entry way. Breakfast was suppose to be open at 6:00. We showed up at 6:45 they only had cereal out and just put waffle mix out when we left. Next morning was better so not sure if it was an off day or what
Adequate for a 1 night stay
Room was clean and large. 2 TVs. Poor lighting. Hotel starting renovations.
Laquinta review Helena
Staff courteous and helpful. Helped us turn down air conditioning. Hotel was clean but needs updating. It looks like they’re in process.lots of parking, close to dining. Toilet seat moved around easily. Breakfast was good but may want to separate bacon rather than serve in a big blob.
Staff was not pleasant, did not have an understanding of customer service, and were not very helpful when situations arose. Ultimately they came through with a favorable outcome, but the biggest issue for me was that they did not have a manager on site during evenings and weekends.