The front desk lady, Lauren, was absolutely adorable. The room was nice, clean. The breakfast was plentfuk
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酒店回复: Dear Valued Guest, Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Omaha - Council Bluffs. It's wonderful to hear you found Lauren at the front desk adorable and that you enjoyed the cleanliness and comfort of your room. We are also pleased you found the breakfast plentiful. It’s always our goal to provide a positive and satisfying experience for our guests.Here at Red Roof, we are committed to continue provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist
5.0分
其他
Front desk ladies are always awesome, I did switch rooms the last two nights and it was fast and easy! Always stay here when I’m back in down!
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酒店回复: Dear Loyal Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Omaha - Council Bluffs. It's wonderful to hear about your consistently positive experiences with our front desk team. We're delighted that the room changes were handled quickly and efficiently for you during your last two nights. Knowing you always choose our hotel when you're in town is truly appreciated. Thank you for choosing Red Roof as your preferred accommodation and for sharing your wonderful experience with us. We look forward to welcoming you back on your next visit.Sincerely,ErikaRed Roof Management RediResponse Specialist
4.0分
其他
Room was clean. good fridge. good location. I have had more comfortable beds though.
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酒店回复: Dear Valued Guest, Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Omaha - Council Bluffs. We are delighted to hear you found the room clean, appreciated the fridge, and enjoyed the convenient location. We understand your feedback regarding the bed's comfort and will certainly consider this as we look at improvements. Here at Red Roof, we are committed to continue provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist
5.0分
其他
The stay was amazing. Room was perfect and Lauren was amazing i really appreciate all her help
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酒店回复: Dear Hotel Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Omaha - Council Bluffs. It's wonderful to hear you had such an amazing stay. We are delighted that you found your room perfect and that Lauren's assistance was so helpful. We truly appreciate your kind words and are glad we were able to contribute to a memorable experience.Thank you for choosing Red Roof. Your positive feedback is greatly valued and serves as encouragement for our team. We hope to have the pleasure of welcoming you back in the future.Sincerely,ErikaRed Roof Management RediResponse Specialist
5.0分
商务出差
The hotel and the room were very clean. The staff were all very courteous and helpful.
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酒店回复: Dear Appreciated Guest,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Omaha - Council Bluffs. We are delighted to hear that you found the hotel and your room to be very clean. It is also wonderful to know that our staff were courteous and helpful during your stay. We strive to provide excellent service, and your comments are greatly appreciated.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,AnnRed Roof ManagementRediResponse Specialist
1.0分
其他
Ive been getting bit by Bed Bugs and now im gonna have to sleep in my car now cuz i have no money to get into another Hotel.
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酒店回复: Dear Valued Guest, I appreciate you sharing your feedback following your stay at the Red Roof Inn & Suites Omaha - Council Bluffs. I was saddened to read that your stay fell short of your expectations due to bugs you encountered. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,ReysheRed Roof Management RediResponse Specialist
5.0分
家庭亲子
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Highly recommended. Pet friendly. Awesome staff. After 2 weeks on the road, this is the BEST and the least expensive place I have stayed. Oh and the breakfast was as good as anywhere. I would give them 10 stars if I could.
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Omaha - Council Bluffs. We are thrilled to hear that you enjoyed your stay with us, especially after your two weeks on the road. It's wonderful that you found our hotel to be the best and least expensive, and we're delighted you loved our pet-friendly policy, awesome staff, and excellent breakfast.Here at Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,PrincessRed Roof ManagementRediResponse Specialist
5.0分
其他
Everything was above and beyond what my expectations were. Would definitely recommend
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酒店回复: Dear Valued Guest, Thank you for taking the time to share your experience at Red Roof Inn & Suites Omaha - Council Bluffs. It's wonderful to hear that your experience exceeded your expectations! We are so pleased you enjoyed your stay and would recommend us. Your positive feedback is a great encouragement to our team, who work hard to ensure every guest has a positive experience. Thank you for choosing Red Roof. We hope to welcome you back soon for another great experience.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
4.0分
其他
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The staff was friendly, hardly had to encounter them. Our room was a 2 queen bed and it was seperated in the room, not like they usually are. Our room had a very bad smell to it, not sure what it was?? Too much money for what it is
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酒店回复: Dear Hotel Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Omaha - Council Bluffs. We are glad to hear that you found our staff friendly. However, we are sorry to hear that the issues you experienced with the room layout and smell did not meet your expectations.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,ErikaRed Roof Management RediResponse Specialist
服务很棒
The front desk lady, Lauren, was absolutely adorable. The room was nice, clean. The breakfast was plentfuk
Front desk ladies are always awesome, I did switch rooms the last two nights and it was fast and easy! Always stay here when I’m back in down!
Room was clean. good fridge. good location. I have had more comfortable beds though.
The stay was amazing. Room was perfect and Lauren was amazing i really appreciate all her help
The hotel and the room were very clean. The staff were all very courteous and helpful.
Ive been getting bit by Bed Bugs and now im gonna have to sleep in my car now cuz i have no money to get into another Hotel.
Highly recommended. Pet friendly. Awesome staff. After 2 weeks on the road, this is the BEST and the least expensive place I have stayed. Oh and the breakfast was as good as anywhere. I would give them 10 stars if I could.
Everything was above and beyond what my expectations were. Would definitely recommend
The staff was friendly, hardly had to encounter them. Our room was a 2 queen bed and it was seperated in the room, not like they usually are. Our room had a very bad smell to it, not sure what it was?? Too much money for what it is