The room was great, plenty of space for two of us. The staff were all very nice and helpful. We stayed here while visiting Carlsbad Caverns & Guadalupe Mtns National Parks. We were there late enough to try breakfast on our last day and it was all very good too.
展开
酒店回复: Thanks so much for taking the time to leave a review. Guest satisfaction is truly important to us and we love hearing about each stay. Come back and see us anytime!
3.0分
朋友出游
展开
The hotel was convenient. However the door locks didn’t work so we had to go to the lobby every time to get into our room. It was so annoying. They kept re making our keys. They were so nice about it. They also
We’re frustrated. I would not stay here again because of this
展开
酒店回复: Thank you for sharing your feedback. We're glad you found our location convenient and our team friendly, but we sincerely apologize for the door lock issue that you experienced. We understand how frustrating that must have been and will be addressing this to prevent it from happening again. We appreciate your business hope you will give us another chance in the future.
5.0分
情侣出游
展开
The staff was wonderful! Very friendly, greeted us like old friends, gave us a goodie bag and also told us about restaurants in the area that would be good. It was very nice after a long day of driving.
The facility and the room were also great. Very clean and spacious.
I would definitly recommend the Comfort Inn if you're visiting Carlsbad.
展开
酒店回复: Thank you for the recommendation of our hotel. We are delighted that you found our hotel clean, your room spacious, and our staff friendly. We appreciate your business and hope to welcome you back again.
5.0分
其他
展开
This was my second stay at the hotel, and both times the reception was very kind and welcoming. In the morning, the receptionist even gave chocolate to my child, which was such a thoughtful touch. Great experience overall.
展开
酒店回复: Thank you for being a repeat guest, we appreciate your loyalty. We also appreciate the kind words about our front desk staff. We appreciate your business and look for to seeing you again.
5.0分
其他
展开
The staff is always friendly and helpful. I like that they have fresh popcorn and coffee in the lobby. The only thing I don’t like much is that there is carpet in the rooms. I know that isn’t an easy upgrade but I would prefer, and feel cleaner, if the floors weren’t carpet. I would like to be able to walk around without shoes in the room, but with carpet, you just can’t do that. I’m sure those aren’t cleaned, not just vacuumed, often.
展开
酒店回复: Thank you for the perfect rating. We are delighted that you enjoy the staff and the amenities. We do clean our carpets but not as often as we vacuum, which is daily. Thank you for sharing your feedback and for your business, We hope to see you again soon.
5.0分
家庭亲子
展开
The only problem we had was the carpet was soaking in one corner of the area by the couch. It appeared to be from water leaking through the wall from the shower.
展开
酒店回复: Thank you for the 10/10 rating. Thank you also for letting us know about the wet carpet and for telling the front desk. Maintenance is currently working on the room. We appreciate your business and hope to welcome you back soon.
5.0分
家庭亲子
We liked this hotel very much, it was clean and beds are comfy. Perfect room size for our family of 4
展开
酒店回复: We are delighted that you enjoyed a clean and comfy stay in room perfect for your family of four. We appreciate your business and feedback. We hope to welcome you back soon.
5.0分
情侣出游
展开
Clean well located just at the edge of town and very near to living Desert Zoo. About 31 miles from caverns and close to city center. Breakfast was good and all areas of hotel are clean. Staff are friendly and welcoming.
展开
酒店回复: We are delighted that you found breakfast good, hotel clean and friendly, welcoming staff. Thank you for your kind words. We appreciate your business and hope to see you again soon.
5.0分
家庭亲子
Staff was kind and helpful. Amenities were more than sufficient. Breakfast had many options. Overall, great!
展开
酒店回复: Thank you so much for your wonderful review! We're thrilled to hear you enjoyed our staff, amenities and breakfast. We truly appreciate your kind words and hope to welcome you back again soon!
5.0分
其他
展开
Nice place, with very friendly staff. Our suite was probably the most spacious I’ve ever stayed in. Huge bathroom and L-shaped sofa sleeper that means one has a huge soft “nightstand” area built into the sofa bed. Tons of bed pillows to share with the person who ends up sleeping on the sofa.
展开
酒店回复: Thank you for the wonderful 10 rating. We are delighted that enjoyed your spacious room and the L shaped sleeper sofa. We appreciate your business and hope to welcome you back.
The room was great, plenty of space for two of us. The staff were all very nice and helpful. We stayed here while visiting Carlsbad Caverns & Guadalupe Mtns National Parks. We were there late enough to try breakfast on our last day and it was all very good too.
The hotel was convenient. However the door locks didn’t work so we had to go to the lobby every time to get into our room. It was so annoying. They kept re making our keys. They were so nice about it. They also
We’re frustrated. I would not stay here again because of this
The staff was wonderful! Very friendly, greeted us like old friends, gave us a goodie bag and also told us about restaurants in the area that would be good. It was very nice after a long day of driving.
The facility and the room were also great. Very clean and spacious.
I would definitly recommend the Comfort Inn if you're visiting Carlsbad.
This was my second stay at the hotel, and both times the reception was very kind and welcoming. In the morning, the receptionist even gave chocolate to my child, which was such a thoughtful touch. Great experience overall.
The staff is always friendly and helpful. I like that they have fresh popcorn and coffee in the lobby. The only thing I don’t like much is that there is carpet in the rooms. I know that isn’t an easy upgrade but I would prefer, and feel cleaner, if the floors weren’t carpet. I would like to be able to walk around without shoes in the room, but with carpet, you just can’t do that. I’m sure those aren’t cleaned, not just vacuumed, often.
The only problem we had was the carpet was soaking in one corner of the area by the couch. It appeared to be from water leaking through the wall from the shower.
We liked this hotel very much, it was clean and beds are comfy. Perfect room size for our family of 4
Clean well located just at the edge of town and very near to living Desert Zoo. About 31 miles from caverns and close to city center. Breakfast was good and all areas of hotel are clean. Staff are friendly and welcoming.
Staff was kind and helpful. Amenities were more than sufficient. Breakfast had many options. Overall, great!
Nice place, with very friendly staff. Our suite was probably the most spacious I’ve ever stayed in. Huge bathroom and L-shaped sofa sleeper that means one has a huge soft “nightstand” area built into the sofa bed. Tons of bed pillows to share with the person who ends up sleeping on the sofa.