Room definitely needed to be worked in. The bed was awful. I asked for 2 beds downstairs. All the had was a king. Downstairs rooms were almost all smoking rooms.
3.0分
其他
Maid did not come in the entire stay even to empty tradh. I was there 5 nights. Also no additonal lock on door.
1.0分
其他
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Why do you have this hotel on your site? 2 employees came into my room without knocking Said they had to Ck the fire alarm unit but I had just checked in 30 minutes prior and that should have been done prior! The worst hotel experience EVER! Floors are uneven and disgusting! Rude employees! The list goes on and on. Please remove this seedy motel from your app!!!!!
5.0分
朋友出游
The staff at this property are some of the kindest customer service reps I've interacted with in a long time, definitely would recommend
1.0分
其他
Tiles on bathroom were falling off, there was smoke smell and they were supposed to be smoke free and floor and ceiling need to be fixed
4.0分
情侣出游
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Stood here for a festival happening in the area. The staff are super polite and nice. The rooms were prepared nicely, but our room did smell like straight cigarettes and the smell lingered the whole stay. Other than that, it was fine.
1.0分
其他
Hotel from hell
The roof was falling down. There’s blood on the doors stains on the bed bedbugs it was horrible.
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酒店回复: Hello Cindy, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
5.0分
其他
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Was so nice! Check in was so easy! Our second day the stopper to the sink got stuck and they sent someone right away to fix it so we could use the sink again! So quiet and safe at night. Check out was also easy! Would recommend and would stay again.
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酒店回复: Hello Hailey,We are thrilled to hear that you enjoyed your stay and that our team was prompt in addressing the issue you encountered. Your safety and comfort are our top priorities, and we are glad you experienced a peaceful night's rest. Thank you for recommending us, and we look forward to welcoming you back in the future.
5.0分
其他
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Good price
I got the hotel room because it was a good price and good location. The room is really big. The bed is really comfortable. The room was a bit dirty
Bathtub was dirty. Floor was dirty. Surfaces were dusty. And upstairs neighbor has been extremely loud since check-in to check out playing loud music stomping on the floor .
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酒店回复: Hello Cassandra, We appreciate your feedback and are glad you enjoyed the spacious room and comfortable bed. We will share your observations about the cleanliness with our housekeeping team. Concerning noise disturbances, we recommend guests to contact our front desk to address such issues promptly. Your input helps us improve our services for all future guests to enjoy their stay as well.
服务很棒，周边环境还行，价格实惠。
No comment
Room definitely needed to be worked in. The bed was awful. I asked for 2 beds downstairs. All the had was a king. Downstairs rooms were almost all smoking rooms.
Maid did not come in the entire stay even to empty tradh. I was there 5 nights. Also no additonal lock on door.
Why do you have this hotel on your site? 2 employees came into my room without knocking Said they had to Ck the fire alarm unit but I had just checked in 30 minutes prior and that should have been done prior! The worst hotel experience EVER! Floors are uneven and disgusting! Rude employees! The list goes on and on. Please remove this seedy motel from your app!!!!!
The staff at this property are some of the kindest customer service reps I've interacted with in a long time, definitely would recommend
Tiles on bathroom were falling off, there was smoke smell and they were supposed to be smoke free and floor and ceiling need to be fixed
Stood here for a festival happening in the area. The staff are super polite and nice. The rooms were prepared nicely, but our room did smell like straight cigarettes and the smell lingered the whole stay. Other than that, it was fine.
Hotel from hell
The roof was falling down. There’s blood on the doors stains on the bed bedbugs it was horrible.
Was so nice! Check in was so easy! Our second day the stopper to the sink got stuck and they sent someone right away to fix it so we could use the sink again! So quiet and safe at night. Check out was also easy! Would recommend and would stay again.
Good price
I got the hotel room because it was a good price and good location. The room is really big. The bed is really comfortable. The room was a bit dirty
Bathtub was dirty. Floor was dirty. Surfaces were dusty. And upstairs neighbor has been extremely loud since check-in to check out playing loud music stomping on the floor .