酒店回复: DeAnn, it’s wonderful to hear you enjoyed the location and reliability of Aloft Las Colinas. The team appreciates your feedback regarding your experience with the ice machine and looks forward to welcoming you back soon.
5.0分
家庭亲子
原文
翻译提供方：Google
一切都很完美。
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酒店回复: Claudia, muchas gracias por tu comentario. Nos alegra escuchar que tu estancia en Aloft Las Colinas fue perfecta. Haremos todo lo posible para que tu próxima visita sea igual de agradable. ¡Esperamos verte de nuevo pronto!
5.0分
家庭亲子
原文
翻译提供方：Google
没有意见
5.0分
商务出差
Room was clean. Bed was very comfortable. Great location. Elevators and halls could have been cleaner.
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酒店回复: We are so glad to receive your rating. It is wonderful to know your room felt clean, your bed was comfortable, and you enjoyed the location. We appreciate your feedback about the elevators and halls and will pass your comments along to our housekeeping team. We hope to welcome you back again soon!
5.0分
其他
Lovely room with friendly staff. Excellent Irving location with easy parking and great dining and coffee options nearby.
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酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed your room and appreciated our friendly team, convenient location, and nearby dining options. Your comments mean a lot, and we hope to welcome you back to Aloft Las Colinas soon.
4.0分
其他
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Good for a few nights stay
We enjoyed our 2 night stay. The staff was very friendly and welcoming. The rooms are comfortable and spacious. The only down side was that there is not much bathroom privacy. The toilet shower area is very small and the only privacy there is to change shower etc and you can hear each other using the restroom. Just a sliding door with no vent fan. Otherwise it was great! Beds are comfortable and there were lots of tv channels.
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酒店回复: Courtney, thank you for sharing your detailed feedback. We're delighted to hear you enjoyed your stay at Aloft Las Colinas and that our friendly team and comfortable rooms made a positive impression. We appreciate your comments about the bathroom setup and will keep them in mind as we look for ways to enhance our guest experience. We hope to welcome you back again soon!
5.0分
朋友出游
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The hotel and property were nice and clean, the staff was friendly and helpful, and the property is located near several different restaurants and shops. Plus, parking is free! I have zero complaints and would definitely stay here again.
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酒店回复: Alexandra, it’s wonderful to hear you had a great time at Aloft Las Colinas. The team is delighted you appreciated the property’s convenience, cleanliness, and warm welcome. We’re glad you enjoyed the nearby dining and shopping options, along with complimentary parking. We look forward to your next visit!
位置超赞，离丰田音乐工厂很近！干净整洁，服务也很好！
房间里没有客房服务，也没有微波炉，我的马桶里有个旧污渍。位置非常好，附近有几家餐馆。
疫情爆发前，我曾在这家酒店住过几次，所以决定这个周末来这里。唯一友好的员工是我们入住时遇到的第一个女士。真希望我当时能记住她的名字。我们入住和退房时她都在。
每当我们路过前台或向任何员工提问时，他们都表现得好像我们打扰了他们一样。前台有一位孕妇，当我们问是否有人可以打扫房间时，她简直翻了个白眼。
我们周日离开房间2.5小时，回来时房间仍然没有打扫。我们试图在走廊里和客房服务员沟通她预计的打扫时间，但她不会说英语。我用西班牙语问她再多20分钟是否足够我们离开，她递给我们一个垃圾袋。
这曾经是我最喜欢的ALoft酒店，但我不会再住在这里了。虽然床和淋浴仍然很不错，但服务实在太差了。我保证不会再向任何人推荐此酒店。
位置很棒！！雅乐轩酒店一直都值得信赖！！唯一不足的是，如果制冰机能正常运转就更好了！
一切都很完美。
没有意见
Room was clean. Bed was very comfortable. Great location. Elevators and halls could have been cleaner.
Lovely room with friendly staff. Excellent Irving location with easy parking and great dining and coffee options nearby.
Good for a few nights stay
We enjoyed our 2 night stay. The staff was very friendly and welcoming. The rooms are comfortable and spacious. The only down side was that there is not much bathroom privacy. The toilet shower area is very small and the only privacy there is to change shower etc and you can hear each other using the restroom. Just a sliding door with no vent fan. Otherwise it was great! Beds are comfortable and there were lots of tv channels.
The hotel and property were nice and clean, the staff was friendly and helpful, and the property is located near several different restaurants and shops. Plus, parking is free! I have zero complaints and would definitely stay here again.