酒店回复: Dear Guest, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention, as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you and provide you with the seamless stay you deserve!Sincerely,Hotel Management
4.0分
家庭亲子
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翻译提供方：Google
停车，很好
2.0分
情侣出游
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The shower was the filthiest shower I have ever seen in a hotel room. When I went down to breakfast, there was nothing left, and this was in the middle of the breakfast serving time. When I ran the water in the sink in the bathroom, clearly the drain was clogged, because cloudy water came up from the drain into the sink as the water ran. Do not stay here!
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酒店回复: Dear Guest, We sincerely apologize for the unacceptable experience you had with the shower, clogged sink, and breakfast availability. Your comments regarding cleanliness and maintenance have been shared with our housekeeping and maintenance teams to ensure immediate corrective action. We strive to provide a clean, comfortable, and well-maintained environment for all our guests, and it is clear we fell short during your stay. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to provide a much better experience and welcome you back in the future.Sincerely,Hotel Management
4.0分
其他
Room was spacious and clean. The staff are friendly and professionnal. Lots of parking.
Breakfast is grab and go so it lacks choices.
2.0分
其他
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You get what you pay for. Stayed there for 12 days and never received clean towels when I asked for them. Kept going to the front desk to keep getting kitchen items and was told that they ran out of and other items.
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酒店回复: Dear Maria,Thank you for sharing your feedback regarding your stay. We appreciate your acknowledgment of the value provided, but we sincerely apologize for the inconvenience caused by the issues with towels and kitchen supplies. Ensuring a comfortable and well-equipped stay is important, and we regret that your experience fell short in these areas. Your comments have been noted to help guide attention to these concerns. We hope to have the opportunity to welcome you back in the future and provide a more seamless and satisfying experience that reflects the quality and service we strive to offer every guest.Sincerely, Hotel Management
2.0分
其他
The hotel was basic as best, very unclean and the room was not great. The sink was stained, the kitchenette w
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酒店回复: Dear Deon, Thank you for staying with us and for taking the time to leave your comments. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our guest experience. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely, Hotel Management
3.0分
家庭亲子
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Definitely a two star place. Everything was old and shabby, though the bed linens were very clean and comfortable, but need a refresh. Great TV. No bugs noted anywhere. Mat in tub was dirty. Only housekeeping on week days. Plenty of parking. Full kitchen, but counter, sink, and refrigerator were old and marked, but they worked. Lots of spots on the rug. Heat/AC worked well. Fan in bathroom really loud. One sink in bathroom, and everything in bathroom definitely needs replacing. No ice machine seen, but you could make ice in the refrigerator. Doesn't help when you get there, because it takes time to make ice. A positive is that there is a gas station and McDonald's right close by.
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酒店回复: Dear Loretta, We are glad you chose to stay at our hotel. We appreciate your observations, both the positive recognition and the comments concerning opportunities for improvement. We are committed to keeping our accommodations clean and well-maintained as we make notes for future plans. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you will return to stay with us again! Sincerely,Hotel Management
3.0分
其他
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Expensive for what was offered. Friendly lady at the counter. Conveniently located. Wouldn’t suggest making this a family stay as it seems it be more of an adult clientele in the building. Overall it could have been better, but it could’ve been worse too. Would probably stay again if I was returning to the area, but won’t go out of my way to get back.
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酒店回复: Dear Andrew, Thank you for taking the time to share your feedback. We are glad to hear that you found our front desk staff friendly and appreciated our convenient location. We also appreciate your comments regarding the overall experience and understand your perspective on the suitability for families. Guest satisfaction is important to us, and your feedback helps us identify areas where we can improve our services and amenities. We are committed to continuously enhancing the comfort and experience of our property for all guests. We look forward to the opportunity to welcome you back should your travels bring you to the area again.Sincerely,Hotel Management
2.0分
家庭亲子
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During our weekend stay we witnessed numerous law enforcement officers in and out of the property every night we were there. The hotel almost appeared to be like a homeless refuge which would have been nice to know when traveling with kids. Definitely not a family hotel given the circumstances of the permanent residents that seem to live there. The staff was very nice however the property is in desperate need of renovation. When you walk up to the door you get greeted with a mixture of urine, cigarettes and ****. The lobby is dated but clean. The corridors need new carpets and a serious wipe down with bleach. The room appeared to be clean when we first walked in but after putting our bags down we realized we need to wipe everything down with bleach. The shower had footprints of someone’s dirty feet. The sink had black mold that didn’t budge and the toilet and floor were sticky. The carpet had a weird feel like something was spilled and never cleaned. Our pillows and blankets smelled like smoke and had a yellow ting to them. The room had a weird smell.
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酒店回复: Dear Constentina, We sincerely apologize that your experience did not meet expectations. Guest safety, cleanliness, and comfort are our top priorities, and we regret that the condition of the property and your room fell short. Your comments regarding cleanliness, odors, and maintenance have been shared with our management and housekeeping teams for immediate attention and improvements. We also appreciate your recognition of our staff’s efforts. Your feedback is invaluable as we continue enhancing our property and services. We hope you will consider giving us another chance.Sincerely, Hotel Management
房间很干净，床也很舒服，唯一的问题就是走廊有异味。不过房间里没有异味。电视很棒，浴缸也没漏水。总体来说没什么问题。
那不是酒店，这是一家肮脏的汽车旅馆。它很臭。房间与照片不一样。我的房间在三楼。住在那里的人总是在前面喝醉。我在那里呆了六天，厨房很脏。床的背面全是脏东西。肮脏的墙壁。看来他们给了我最差的房间...如果他们要租这个地方，那么肖像和互联网上的不一样，地毯很臭，浴室一点也不干净，窗帘很不平衡，哦，有霉菌。 很多灰尘。
停车，很好
The shower was the filthiest shower I have ever seen in a hotel room. When I went down to breakfast, there was nothing left, and this was in the middle of the breakfast serving time. When I ran the water in the sink in the bathroom, clearly the drain was clogged, because cloudy water came up from the drain into the sink as the water ran. Do not stay here!
Room was spacious and clean. The staff are friendly and professionnal. Lots of parking.
Breakfast is grab and go so it lacks choices.
You get what you pay for. Stayed there for 12 days and never received clean towels when I asked for them. Kept going to the front desk to keep getting kitchen items and was told that they ran out of and other items.
The hotel was basic as best, very unclean and the room was not great. The sink was stained, the kitchenette w
Definitely a two star place. Everything was old and shabby, though the bed linens were very clean and comfortable, but need a refresh. Great TV. No bugs noted anywhere. Mat in tub was dirty. Only housekeeping on week days. Plenty of parking. Full kitchen, but counter, sink, and refrigerator were old and marked, but they worked. Lots of spots on the rug. Heat/AC worked well. Fan in bathroom really loud. One sink in bathroom, and everything in bathroom definitely needs replacing. No ice machine seen, but you could make ice in the refrigerator. Doesn't help when you get there, because it takes time to make ice. A positive is that there is a gas station and McDonald's right close by.
Expensive for what was offered. Friendly lady at the counter. Conveniently located. Wouldn’t suggest making this a family stay as it seems it be more of an adult clientele in the building. Overall it could have been better, but it could’ve been worse too. Would probably stay again if I was returning to the area, but won’t go out of my way to get back.
During our weekend stay we witnessed numerous law enforcement officers in and out of the property every night we were there. The hotel almost appeared to be like a homeless refuge which would have been nice to know when traveling with kids. Definitely not a family hotel given the circumstances of the permanent residents that seem to live there. The staff was very nice however the property is in desperate need of renovation. When you walk up to the door you get greeted with a mixture of urine, cigarettes and ****. The lobby is dated but clean. The corridors need new carpets and a serious wipe down with bleach. The room appeared to be clean when we first walked in but after putting our bags down we realized we need to wipe everything down with bleach. The shower had footprints of someone’s dirty feet. The sink had black mold that didn’t budge and the toilet and floor were sticky. The carpet had a weird feel like something was spilled and never cleaned. Our pillows and blankets smelled like smoke and had a yellow ting to them. The room had a weird smell.