酒店回复: Thank you for taking the time to give our hotel a great review! We are so happy that we were able to delivera great stay! We hope that if you are ever back in Canton, TX that you will stay with us again
3.0分
情侣出游
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Check in was great! Friendly -fast- easy!
Room was ok. There was hair all over the potty. Long black hair. But other than that, the room seemed clean. The bath/shower area is in serious need of renovation. The potty seat was oval- on a round potty. The walls, tub shower area are pretty bad.
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酒店回复: Hi Derisse,Thank you for sharing your feedback. I’m glad check-in was smooth and our team made a good impression. I apologize for the cleanliness issues you experienced in your room and appreciate you bringing them to our attention. We are reviewing your comments carefully and will address both the cleaning and maintenance concerns to improve our guests’ experience.We hope to have the chance to provide you with a much better stay in the future.
5.0分
其他
Clean room, courteous staff, a simple inexpensive hotel stay. Exactly what I expected. Highly recommend.
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酒店回复: Hi Jeremy,Thank you for the 10/10 rating! We’re glad we met your expectations with a clean room and courteous service. Your recommendation means a lot, and we look forward to hosting you again.
3.0分
其他
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Bathtub was in terrible condition/paint peeling off all of inside of tub. Half the lighting did not work in the whole space. Toilet paper holder was broken. Poor condition; really was not expecting this especially with cost of room.
3.0分
其他
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The toilet was moldy and disgusting like it hadn’t been cleaned after the last people were there. No working restroom in the lobby. Check in clerk was very friendly and helpful. Probably wouldn’t stay there again.
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酒店回复: Hi Molly,Thank you for sharing your feedback. I’m glad our front desk team made a positive impression during check-in. I apologize for the cleanliness issues you encountered and the inconvenience with the lobby restroom. We take comments like yours seriously and are addressing these concerns to improve the experience for all our guests.
1.0分
其他
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Check-in took forever! Room smelled awful. Black mold all over bathroom ceiling, walls and tub caulk. Bathtub had a 6 inch split in bottom. Ancient cheap acrylic tub. Toilet sized for kindergarten kids. Mattresses were newer and comfortable. Bedding sparse but front desk provided extra pillows and blankets. DO NOT stay here. We booked 2 nights and left after 1. Seriously you’ve been warned.
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酒店回复: Hi Anja,Thank you for taking the time to provide feedback. I sincerely apologize that your experience did not meet expectations. Your comments about cleanliness and maintenance have been noted, and we are addressing these issues to improve our guests’ experience. I’m glad our team was able to provide extra pillows and blankets during your stay.
3.0分
其他
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Room was not very clean- bathroom door would not close and was extremely damaged; dead bugs in bathroom floor and bathtub; stains on one of the bed comforters; remote control broken and wrapped in duct tape.
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酒店回复: Hi Susan,Thank you for your feedback. I apologize that your room did not meet our standards for cleanliness and maintenance. Your comments have been shared with our team so we can address these issues and improve the experience for our guests.
4.0分
家庭亲子
The tub needed replaced. Not much lighting in room no trash cans in room . You could tell in needed extra care. Remodeled.
3.0分
商务出差
Shower was rusted and cracked didn’t look appealing and he did not take a shower
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酒店回复: Hi Dorina,Thank you for your feedback. I apologize that the shower did not meet your expectations. We’re addressing maintenance issues to improve our guests’ experience.
有一个通往停车场的通道，但状况很差，但在其他方面，这是一个干净的地方，您可以安心睡觉。
非常干净的酒店，我推荐。
Check in was great! Friendly -fast- easy!
Room was ok. There was hair all over the potty. Long black hair. But other than that, the room seemed clean. The bath/shower area is in serious need of renovation. The potty seat was oval- on a round potty. The walls, tub shower area are pretty bad.
Clean room, courteous staff, a simple inexpensive hotel stay. Exactly what I expected. Highly recommend.
Bathtub was in terrible condition/paint peeling off all of inside of tub. Half the lighting did not work in the whole space. Toilet paper holder was broken. Poor condition; really was not expecting this especially with cost of room.
The toilet was moldy and disgusting like it hadn’t been cleaned after the last people were there. No working restroom in the lobby. Check in clerk was very friendly and helpful. Probably wouldn’t stay there again.
Check-in took forever! Room smelled awful. Black mold all over bathroom ceiling, walls and tub caulk. Bathtub had a 6 inch split in bottom. Ancient cheap acrylic tub. Toilet sized for kindergarten kids. Mattresses were newer and comfortable. Bedding sparse but front desk provided extra pillows and blankets. DO NOT stay here. We booked 2 nights and left after 1. Seriously you’ve been warned.
Room was not very clean- bathroom door would not close and was extremely damaged; dead bugs in bathroom floor and bathtub; stains on one of the bed comforters; remote control broken and wrapped in duct tape.
The tub needed replaced. Not much lighting in room no trash cans in room . You could tell in needed extra care. Remodeled.
Shower was rusted and cracked didn’t look appealing and he did not take a shower