酒店回复: Hello Deysi,Agradecemos sus amables palabras y nos alegra saber que disfrut de su estancia con nosotros. Nuestro objetivo es brindar una excelente experiencia a todos nuestros huspedes. Esperamos tener el honor de darle la bienvenida de nuevo en el futuro.
酒店回复: Hello Jennifer,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.
5.0分
其他
原文
翻译提供方：Google
一切都很棒，位置很好
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酒店回复: Hello Beverly,¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que tu estadía fue excelente y que disfrutaste de nuestra ubicación privilegiada. Esperamos poder darte la bienvenida nuevamente en el futuro para brindarte otra estancia de calidad.
1.0分
家庭亲子
The hotel was dirty .. front desk where rude and un helpful .. not worth the money at .. pick any other hotel
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酒店回复: Hello Jason,We appreciate your feedback regarding your recent stay. Cleanliness and customer service are top priorities for us, and we regret that your experience did not reflect our standards. Your comments will be shared with the appropriate team members for their review. Thank you for taking the time to share your thoughts, as they help us improve for future guests and enhance their overall experience.
1.0分
其他
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We left! Did not stay. Seems like more of a cheap hook up place. Puub hairs in beds. Sticky stuff all over the phones. Pillows smelled like old sweaty men. Pictures are deceiving. Prices were too high for this place. Really nasty.
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酒店回复: Hello Sonja,We appreciate your feedback and are sorry to hear your experience did not meet your expectations. Cleanliness and comfort are priorities for us, and your comments have been noted. Guest satisfaction is important, and we take all reviews into consideration for continued improvement. Thank you for sharing your thoughts with us.
4.0分
其他
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Hospital Stay
Hotel is fine , nothing extra .
Clean room, felt safe .
All the mid price motels are about the same in Conway . Some speak English some don’t .
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酒店回复: Hello Tony,Thank you for sharing your feedback about your stay with us. We're pleased to hear that you found your room clean and felt safe during your visit. We understand that experiences can vary, and we appreciate your perspective on the amenities and staff language capabilities. Your comments are valuable to us as we strive to maintain a comfortable environment for all our guests. We hope you had a pleasant time in Conway and wish you well in your future travels.
5.0分
其他
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Very nice stay whole family enjoyed
The bathroom was a bit older and small; however, the property manager was attentive and pleasant, and the stay was enjoyable.
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酒店回复: Hello Ciara,Thank you for sharing your feedback. We're glad to hear that our property manager made a positive impact on your stay. We appreciate your comments regarding the bathroom and will certainly take them into consideration as we continue to enhance our guest experience. Your insights help us in our ongoing efforts to provide enjoyable stays for all our guests. We hope to welcome you back in the future!
5.0分
其他
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Baseball Weekend Trip
The staff were so friendly. Our bathtub had a leak and they came quickly to have it finished and did the repairs while we were out. Offered us a different room. Great service.
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酒店回复: Hello Erica,Thank you for sharing your experience! It's wonderful to hear that you found our staff to be friendly and responsive. We strive to provide great service and appreciate your understanding regarding the repair. Your feedback is valued, and we hope to welcome you back for an even more enjoyable stay in the future.
4.0分
其他
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Room was nice and the bed comfortable. Found the telephone unplugged and alerted the front desk
The chair in the room was broken and was hard to sit in.
The room was quiet and there are many restaurants nearby to eat at. The breakfast at the hotel was a brunch. They had bagels, muffins, yogurt, cereal and pancakes and coffee and orange juice, enough to get you going.
Overall, I was pleased with my stay.
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酒店回复: Hello Steve,Thank you for sharing your feedback. We're glad to hear that you enjoyed the comfortable bed, the quiet room, and the convenient dining options nearby. Your comments about the chair and the telephone have been noted, and we appreciate you bringing these to our attention. It's great to know that our breakfast offerings met your needs. We value your input and hope to welcome you back in the future for another enjoyable stay.
4.0分
其他
Good option if you are around Conway, very friendly staff.
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酒店回复: Hello Ignacio,Thank you for your feedback! We’re pleased to hear that you enjoyed the friendly service from our team during your stay. Our staff takes great pride in providing a warm and welcoming atmosphere for all our guests. We appreciate your recommendation and hope you’ll consider staying with us again in the future when you're in the area.
我喜欢从房间到工作人员的关注的一切。
这个地方看起来不错，直到我看到虫子到处爬行。不仅仅是一两只蟑螂，这是一次侵扰。当我回到家时，我不得不把行李放在门廊上并打开行李，因为我可以洗所有的东西，然后我不得不买蟑螂喷雾剂并喷洒我的行李箱，因为我害怕把它们装进去。可怕的汽车旅馆。
一切都很棒，位置很好
The hotel was dirty .. front desk where rude and un helpful .. not worth the money at .. pick any other hotel
We left! Did not stay. Seems like more of a cheap hook up place. Puub hairs in beds. Sticky stuff all over the phones. Pillows smelled like old sweaty men. Pictures are deceiving. Prices were too high for this place. Really nasty.
Hospital Stay
Hotel is fine , nothing extra .
Clean room, felt safe .
All the mid price motels are about the same in Conway . Some speak English some don’t .
Very nice stay whole family enjoyed
The bathroom was a bit older and small; however, the property manager was attentive and pleasant, and the stay was enjoyable.
Baseball Weekend Trip
The staff were so friendly. Our bathtub had a leak and they came quickly to have it finished and did the repairs while we were out. Offered us a different room. Great service.
Room was nice and the bed comfortable. Found the telephone unplugged and alerted the front desk
The chair in the room was broken and was hard to sit in.
The room was quiet and there are many restaurants nearby to eat at. The breakfast at the hotel was a brunch. They had bagels, muffins, yogurt, cereal and pancakes and coffee and orange juice, enough to get you going.
Overall, I was pleased with my stay.
Good option if you are around Conway, very friendly staff.