The building was under construction! Everything was covered in plaster dust. the carpets were filthy with plaster. The toilet was mot installed properly and in the morning, when flushed, flooded the bathroom. All towels were used to mop up the water on the floor and I had to leave without taking a shower. This property never should have been listed as available and I would appreciate a refun
d!!!
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酒店回复: Hello karen ann,Thank you for sharing your feedback regarding your recent stay. We understand that construction can cause disruptions, and we regret any inconvenience it may have caused. We appreciate your comments about cleanliness and maintenance issues, as it's essential for us to know how to improve for future guests. Please share your concerns with our management team so they can address them directly. Your input is valuable in enhancing the overall experience at our property.
1.0分
家庭亲子
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The water from the shower was brown.
No big towels.
Little toilet paper.
The ice machine did not work.
The snack machine did not work.
If i knew they were renovating , would have not booked
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酒店回复: Hello Diane,Thank you for sharing your feedback. We appreciate your comments regarding the issues you experienced with the shower water quality, towel availability, and the malfunctioning vending machines. We strive to communicate any renovations in advance and regret that this was not your experience. Your input helps us improve our services and the overall guest experience at our hotel. We hope you will consider staying with us again in the future.
1.0分
家庭亲子
Don't stay there!!!! The whole place was under renovation (super ficial reno!!!). Dirty, noisy.
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酒店回复: Hello Brian,Thank you for sharing your feedback about your recent stay. We understand that renovations can impact the overall experience, and we appreciate your comments on cleanliness and noise levels. Your insights are valuable and help us improve for future guests. We hope you will consider giving us another chance in the future to showcase our commitment to quality and service.
4.0分
其他
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The facility is under reconditioning so they are dealing with running the business during the process. There was no microwave or refrigerator. The staff was very friendly and effective. The room was clean and comfortable. It is clear the much needed renovation will produce a better place to stay.
1.0分
商务出差
The place was under construction. And there were no like vending machines no ice. It was a racket. There was garbage everywhere.
5.0分
情侣出游
I loved how friendly the staff was and the staff let us check in 30 min before check-in and showed us the room before we put the deposit in.
这家酒店没有行李推车，套房的窗帘上都是虫子咬的洞。我丈夫参加完一天的葬礼后，周六晚上被吵醒了两次，其中一个女人还敲我们的门把他吵醒了。我现在浑身发痒，我担心是不是有虫子或者其他我看不见的东西。我以前住过其他速8酒店，从来没有遇到过这种情况。我甚至不推荐这里作为短暂停留的地方。我们开了7个小时的车去参加探视和葬礼，这已经够累的了。我很沮丧，因为我丈夫因为睡眠不足而筋疲力尽，我今晚甚至不敢让他完全回家，但他明天又必须去上班。
室外无人打理。杂草丛生，垃圾遍地。前台服务员没有制服，缺乏礼貌。房间地毯，说来不好，简直“恶心”。浴室🚽马桶坏了，很多设备都“生锈”了。
我没有合适的房间，我有一张可以容纳 4 个人的床，我不得不买一个充气床垫来度过难关。酒店在上午 9 点之前就已经满了，没有多余的枕头。为了让我渡过难关，我不推荐这个地方。
卫生间脏，沟通很致命
The building was under construction! Everything was covered in plaster dust. the carpets were filthy with plaster. The toilet was mot installed properly and in the morning, when flushed, flooded the bathroom. All towels were used to mop up the water on the floor and I had to leave without taking a shower. This property never should have been listed as available and I would appreciate a refun
d!!!
The water from the shower was brown.
No big towels.
Little toilet paper.
The ice machine did not work.
The snack machine did not work.
If i knew they were renovating , would have not booked
Don't stay there!!!! The whole place was under renovation (super ficial reno!!!). Dirty, noisy.
The facility is under reconditioning so they are dealing with running the business during the process. There was no microwave or refrigerator. The staff was very friendly and effective. The room was clean and comfortable. It is clear the much needed renovation will produce a better place to stay.
The place was under construction. And there were no like vending machines no ice. It was a racket. There was garbage everywhere.
I loved how friendly the staff was and the staff let us check in 30 min before check-in and showed us the room before we put the deposit in.