酒店回复: Thank you so much for the excellent review! Please consider staying with us again next time you’re in town.
5.0分
情侣出游
原文
翻译提供方：Google
房间非常干净，距离吃饭的地方非常近
5.0分
其他
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I live in the valley of Arizona, this is not a new area to me, I often stay in this area going up to Sedona. I have not stayed at this hotel though. This is not business nor leisure. I am taking a long distance drive out of Arizona to stay with family due to medical reasons. All I gotta say is the girl, young woman, working the front desk upon check-in was great. It’s not busy here right now, so no, it did not take her away from her other duties, but she helped me bring a bag in, she did not have to that. She was genuine, authentic. In any form of customer service setting, an experience could be bad (this hotel is nice) but the employee could make all the difference and vice versa. I have worked many, many years, dealing directly with people in one aspect or another. As for me, I truly appreciate authenticity. Most people these days have no business working any type of job dealing with people in general. It’s either extremely scripted or they just don’t know how to even communicate with people properly, problem, solve, etc. this may seem like something very insignificant, but authenticity is rare these days. Yes she was nice, yes I find that she went the extra mile by offering to carry my bag, yes, she did her job properly, but for me, the fact she was being real and not just some scripted robot, that did it for me. You don’t come across that much these days. I also pay attention to things other people may not.
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酒店回复: Thank you for this incredible review, we deeply appreciate it. Please consider staying with us again next time you’re in the area.
5.0分
其他
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Keenzie is great.
Keenzie at the front desk is excellent. She gives outstanding service with a smile. The hotel is older and needs some care. Breakfast needs some help, but overall very good stay.
4.0分
其他
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This was a nice place for a one night stay. We checked in late and the night clerk was so friendly and helpful. Room was pretty clean but tiny! Had to squeeze around each other to get ready. Room had no foul odors and was clean. Carpet had stains and could use attention but the place was nice and fit our needs. We both remarked how the bed was comfortable in. Our backs did not hurt when we woke up.
4.0分
其他
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Great location.
Room/ pool were nice and clean. Kimberly at the front desk was extremely friendly and helpful. Especially with an early check in 👍.
Breakfast in the a.m. was great! Would stay here again.
5.0分
其他
Carpet was nasty, cracks in the floor of the bathroom, no microwave, rundown.
4.0分
其他
The main desk staff was excellent, outstanding. The condition of the room was dated.
一般，价格适中
战略性住宿
我认为这个住宿性价比很高，也满足了这次旅行的目的——在大峡谷和凤凰城之间漫长的公路旅行中途提供一个休息点。房间很宽敞，配备了微波炉和迷你吧等便利设施，但需要翻新。
不错的酒店
食物很好，房间很干净。
虽然距离塞多纳有点远，但我还是玩得很开心。
房间非常干净，距离吃饭的地方非常近
I live in the valley of Arizona, this is not a new area to me, I often stay in this area going up to Sedona. I have not stayed at this hotel though. This is not business nor leisure. I am taking a long distance drive out of Arizona to stay with family due to medical reasons. All I gotta say is the girl, young woman, working the front desk upon check-in was great. It’s not busy here right now, so no, it did not take her away from her other duties, but she helped me bring a bag in, she did not have to that. She was genuine, authentic. In any form of customer service setting, an experience could be bad (this hotel is nice) but the employee could make all the difference and vice versa. I have worked many, many years, dealing directly with people in one aspect or another. As for me, I truly appreciate authenticity. Most people these days have no business working any type of job dealing with people in general. It’s either extremely scripted or they just don’t know how to even communicate with people properly, problem, solve, etc. this may seem like something very insignificant, but authenticity is rare these days. Yes she was nice, yes I find that she went the extra mile by offering to carry my bag, yes, she did her job properly, but for me, the fact she was being real and not just some scripted robot, that did it for me. You don’t come across that much these days. I also pay attention to things other people may not.
Keenzie is great.
Keenzie at the front desk is excellent. She gives outstanding service with a smile. The hotel is older and needs some care. Breakfast needs some help, but overall very good stay.
This was a nice place for a one night stay. We checked in late and the night clerk was so friendly and helpful. Room was pretty clean but tiny! Had to squeeze around each other to get ready. Room had no foul odors and was clean. Carpet had stains and could use attention but the place was nice and fit our needs. We both remarked how the bed was comfortable in. Our backs did not hurt when we woke up.
Great location.
Room/ pool were nice and clean. Kimberly at the front desk was extremely friendly and helpful. Especially with an early check in 👍.
Breakfast in the a.m. was great! Would stay here again.
Carpet was nasty, cracks in the floor of the bathroom, no microwave, rundown.
The main desk staff was excellent, outstanding. The condition of the room was dated.